Dell 7,998 Reviews | Glassdoor

Dell Reviews

Updated February 19, 2017
7,998 reviews

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3.6
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Dell Chairman and CEO Michael S. Dell
Michael S. Dell
4,309 Ratings

7,998 Employee Reviews

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Pros
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  1. Featured Review

    Helpful (7)

    "A part of something greater..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cloud ProSupport L1 Queue Manager in Charlotte, NC
    Former Employee - Cloud ProSupport L1 Queue Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dell full-time (More than 5 years)

    Pros

    Work Life Balance is important to them.
    Benefits are competitive.
    The Company Culture allows you to go and give back to your local communities with hosted events, and some donation matching.
    I never felt like the company lacked vision. There was always a goal and a path.

    Cons

    The larger the company, the easier it is to get lost. When sweeping changes are made, many good employees can lose their jobs. While I know it's important to "Cut the fat," it's also important to make every effort to retain the talent when/where possible.

    Advice to Management

    Continue the growing of your employees. Those programs are amazing and garnished a brand loyalty even from within your ranks. 3 years removed and I'm still buying Dell equipment. Retain your best employees and continue to grow from the strengths of individuals.

    Dell Response

    Oct 12, 2016 – Candidate and Employee Experience Team

    Thank you so much for your review! In particular, we appreciate your comments about treating employees with respect and helping them grow their careers can also create life long customers. This is ... More


  2. "Warehouse worker"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dell full-time

    Pros

    Good company and a opportunity to growth

    Cons

    Sometimes They don't give minimun 40 hrs


  3. "Great oppertunities to grow career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time

    Pros

    Lots of room to grow your career within.

    Cons

    Lots of great people but also lots of weird ones


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Cool place"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I like it here now

    Cons

    none to share because its good


  6. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Round Rock, TX
    Former Employee - Intern in Round Rock, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good company, innovative and fast paced.

    Cons

    Disorganized leadership structure, too many checks and balacnes.


  7. "Energetic and great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Support Specialist in Round Rock, TX
    Former Employee - Client Support Specialist in Round Rock, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Dell full-time (More than a year)

    Pros

    Always about there employees

    Cons

    They don't always ask what they can do to better the agents job.

    Advice to Management

    Keep working on asking the agents what they need.


  8. "Great Place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Hopkinton, MA
    Current Employee - Executive Assistant in Hopkinton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 10 years)

    Pros

    our benefits are outstanding, there is everything you could need here to make getting to work and staying at your work location easy.

    Cons

    The Break rooms could be better stocked. More email communications less meetings would cut down on wasted time.


  9. Helpful (1)

    "Great company to work for, but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Aliso Viejo, CA
    Former Employee - Senior Software Engineer in Aliso Viejo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dell full-time (More than 3 years)

    Pros

    In terms of benefits and culture, Dell was one of the best companies I ever worked for. Their policies are very family-friendly, and they provided a generous package of vacation, days off for other needs, 401K, healthcare, etc. I was dubious about the prospects of working for Dell when they acquired my company, but it turned out to be a mostly positive experience. I'm sorry my 3 years there ended.

    Cons

    Like any large company, Dell has internal bureaucracies that are inefficient and often maddening. The timecard system is decades old, slow, and unstable; the security policies, such as changing passwords every 60 days, are nonsensical; etc. But my biggest complaint stems from their decision to enter the software business, acquiring companies left and right, and then deciding to abandon software, laying off hundreds of people and divesting the remaining pieces. Hardware companies have the wrong DNA to do software, and Michael Dell should have known this. The acquisitions followed by layoffs damaged careers and destroyed good products. Dell did a disservice to many people through this "experiment".

    Advice to Management

    Stay out of software: stick to what you know. Build organically and stop depending on acquisitions for growth. When cutbacks are necessary, stop treating people as "expenses" and view them as "investments". Good people can be re-tasked to do new things.


  10. "Dell Engineering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Staff Engineer in Round Rock, TX
    Former Employee - Software Staff Engineer in Round Rock, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dell full-time (More than 8 years)

    Pros

    Very flexible work hours, pay is spot on

    Cons

    Insurance is no longer as good as it was in the past, as in most companies, the Manager will make or break the job

    Advice to Management

    Work harder to relocate employees when the job is completed.


  11. "dell storage"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Dell full-time

    Pros

    great work life balance and prodcuts

    Cons

    organizational changes every 6 months is the norm



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