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Dell Reviews

Updated February 23, 2018
10,143 reviews

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3.7
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Dell Chairman and CEO Michael S. Dell
Michael S. Dell
5,630 Ratings

10,143 Employee Reviews

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Pros
Cons
  • Work-life balance can be challenging once you become successful (in 363 reviews)

  • Upper management was standard dysfunctional (in 137 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (36)

    "Great Technology Company, Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in New York, NY
    Current Employee - Sales Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 5 years)

    Pros

    Go-go culture of technology, accountability, and customer focus. Good blend of large company stability and entrepreneurial spirit. Regular "top places to work" for Global companies. Decent compensation and opportunity.

    Cons

    It's a big company that sells consumer and enterprise infrastructure, so not as hip as a start up. Lots of different products, solutions, and business units within the company can make it tough to navigate.

    Advice to Management

    Stay the course, they generally have the right ideas and are doing a good job.

    Dell Response

    Jul 3, 2017 – Candidate and Employee Experience Team

    Thank you for sharing your experience as a team member at Dell. We value your feedback and appreciate the time you have taken to share your experience with us (and our followers)!


  2. Helpful (1)

    "Strategy and planning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 8 years)

    Pros

    MSD and SLT has done tremendous job in transforming technology company since 2008. Great place to work. Excellent opportunities to share new ideas, contribute and grow in your career. It's all about customer, operational excellence and culture.

    Cons

    Nothing really jumps out since company has transformed into one of the best places to work for. Only area that I can suggest is tools integration and development

    Advice to Management

    Keep doing what you all are doing with respect to transforming the massive company with all the acquisitions and integrations.

  3. "DELL Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Dell full-time (More than 8 years)

    Pros

    work culture and employee benefits

    Cons

    career growth not defined realistically


  4. "Client Technical Support Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Technical Support Associate in Oklahoma City, OK
    Current Employee - Client Technical Support Associate in Oklahoma City, OK
    Recommends
    Approves of CEO

    I have been working at Dell full-time (More than a year)

    Pros

    Very good entry position for straight out of college students

    Cons

    Sometimes clients expectations are set incorrectly when it comes to their warranty, so you will be talking to irate customers.


  5. Helpful (1)

    "Amazing Company with Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Denver, CO
    Current Employee - Senior Systems Engineer in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 5 years)

    Pros

    Flexible, Great Benefits, Leadership,

    Cons

    Communication can be poor, Constant changes with new acquisition

    Advice to Management

    N/A


  6. "TSE II position (after going through GSAP training)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support Engineer II in Durham, NC
    Current Employee - Tech Support Engineer II in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 3 years)

    Pros

    --Excellent benefits
    --Great opportunity to advance certifications (all MC certs are free)
    --Great opportunity to work with/on advanced technologies

    Cons

    --Coming in as a GSAP employee means that when your two year obligation is over, you will be significantly behind the salary curve for peers in other companies. You are not given any kind of incentive bonus to remain with the company after fulfilling the initial two year commitment. This means that you are not brought up to the same base salary as you would be worth at other companies.

    Advice to Management

    Coming into the GSAP program was an amazing opportunity to be trained to support some of the greatest technologies available. In order to retain your best new employees, my advice would be a salary true-up at the end of the two year period so that these folks know they are worth the same thing to Dell EMC that they would be to a competitor. Really, at this stage, only the best of the bunch jumps ship because they know they can make between 15K and 30k more, immediately.


  7. Helpful (1)

    "Business Director"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dell full-time

    Pros

    Work Life balance, number driven organization,

    Cons

    low compensation compared to industry peers, too much focus on OPEX and cost reduction, Feels like there is no job security

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dell full-time

    Pros

    Big shop, with places to go.

    Cons

    Lots of competition in market.


  9. "storage engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Storage Engineer in Round Rock, TX
    Current Employee - Senior Storage Engineer in Round Rock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 8 years)

    Pros

    great people and flexible schedule, great work/life balancing

    Cons

    It can be challenging and constant training is necessary, but that isn't really a con for me. It could be for some, however this may be a positive as well

    Advice to Management

    The work / life balance focus and the wonderful people are the greatest assets, therefore continued focus on this is what creates and keeps great people


  10. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Austin, TX
    Former Employee - Senior Project Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dell full-time (More than 5 years)

    Pros

    I learned a lot working for Dell, and was able to meet people who really are great to work with on projects.

    Cons

    Fast paced and changing agendas for teams


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