Dell Reviews | Glassdoor

Dell Reviews

Updated December 11, 2017
9,777 reviews

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3.7
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Dell Chairman and CEO Michael S. Dell
Michael S. Dell
5,408 Ratings

9,777 Employee Reviews

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Pros
Cons
  • Difficult work life balance at Dell (in 356 reviews)

  • Upper management isn't listening to concerns (in 135 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (28)

    "Great Technology Company, Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in New York, NY
    Current Employee - Sales Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 5 years)

    Pros

    Go-go culture of technology, accountability, and customer focus. Good blend of large company stability and entrepreneurial spirit. Regular "top places to work" for Global companies. Decent compensation and opportunity.

    Cons

    It's a big company that sells consumer and enterprise infrastructure, so not as hip as a start up. Lots of different products, solutions, and business units within the company can make it tough to navigate.

    Advice to Management

    Stay the course, they generally have the right ideas and are doing a good job.

    Dell Response

    Jul 3, 2017 – Candidate and Employee Experience Team

    Thank you for sharing your experience as a team member at Dell. We value your feedback and appreciate the time you have taken to share your experience with us (and our followers)!


  2. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Dell full-time

    Pros

    great solutions, salary, benefits, support organization is vast, great culture

    Cons

    navigating organization can be complex

  3. "Product Manager Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    Pros

    - Was able to work on interesting customer facing projects
    - Was treated like a team member and not an intern

    Cons

    - Although my manager was easily accessible through phone, did not seem him that often in person


  4. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Dell full-time

    Pros

    Great paying company for Austin

    Cons

    Similar issues as found in other companies


  5. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good culture and good colleagues

    Cons

    Work overtime often and no overtime pay


  6. "Finance Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internship in Round Rock, TX
    Former Employee - Internship in Round Rock, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dell (Less than a year)

    Pros

    Great work environment
    Great learning environment to enter the corporate world
    Impactful Projects

    Cons

    Sometimes lack of structure / organization


  7. "Sr. ELS computer technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Technician in Round Rock, TX
    Former Employee - IT Technician in Round Rock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dell full-time (More than a year)

    Pros

    Culture at Dell
    Team work
    benefits
    options for commute

    Working at Dell was definitely a good decision for my career. They hold a strict standard there, but they really try to get you the best benefits and create the best environment that they possibly can.

    Cons

    Management is rough depending on the team
    very strict on metrics - no problem firing less than efficient people
    don't help you get IT certifications, just helps pay for the test
    job competition is very rough
    makes promises and then changes them after talking about them

    Advice to Management

    You need to better remember where you started out from and really try and work on making the environment better than when you went through it for your team. Dont just say it is better, be a part of making it better.

    My second biggest advice is STAND UP for your team. If they mess up, own it and dont just immediately claim you had nothing to do with it and throw them under the bus. Part of being a leader is to show your men / women what to do, and effectively stick up for them when higher management wants to cram more stress on them further.

  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EBS Database Administrator in Austin, TX
    Former Employee - EBS Database Administrator in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dell full-time (More than a year)

    Pros

    Great managers who are genuine

    Cons

    Unfortunate workforce reductions causing layoffs

    Advice to Management

    Ascertain what is needed before you cut


  9. "Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Operations Advisor in Round Rock, TX
    Current Employee - Business Operations Advisor in Round Rock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 5 years)

    Pros

    Great benefits! Especially with the merge with EMC.

    Cons

    Still stuck in some of the old ways. Would like to see more new work environment initiatives.


  10. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hopkinton, MA
    Current Employee - Anonymous Employee in Hopkinton, MA
    Recommends
    Positive Outlook

    I have been working at Dell full-time (More than 8 years)

    Pros

    Opportunity, change, good people, challenge, fast moving

    Cons

    company integration challenges are still there


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