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Dell Reviews

Updated June 21, 2017
1,132 reviews

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2.0
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Dell Chairman and CEO Michael S. Dell
Michael S. Dell
559 Ratings

1,132 Employee Reviews

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Pros
Cons
  • Work/Life balance contingent on manager support (in 327 reviews)

  • Upper management isn't listening to concerns (in 133 reviews)

More Pros and Cons

  1. "Thankless job with no upside"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Austin, TX
    Current Employee - Senior Systems Engineer in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dell (More than 8 years)

    Pros

    Ability to work remotely which provides schedule flexibility. Building an internal network is key to success at Dell. If you have good managers this process is easy, if not, well it can be the difference between success and failure.

    Cons

    Compensation is mediocre and benefits are lacking. Do more with less is the mantra so hours are very long and don't expect anyone to ever say Thank You.. Career paths are not clear and if you ever want a promotion prepare to wait many many years and put up with an abundance of political BS.


  2. Helpful (1)

    "TSE II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Draper, UT
    Former Employee - Technical Support Engineer in Draper, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dell full-time (More than 3 years)

    Pros

    Entry level opportunities, and has decent health benefits.

    Cons

    False claims to pay and advancement opportunities. Politics play a huge role in advancing.

    Advice to Management

    Take advice from your engineers, implement changes to boost morale and be better to reward and work with your teams.

  3. "They are just ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Analyst in Southborough, MA
    Former Employee - Senior Systems Analyst in Southborough, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dell full-time (Less than a year)

    Pros

    Work like balance and great pay/benifits

    Cons

    Too many little companies within the organization

    Advice to Management

    More room for advancement r


  4. "Too many companies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Administrator in Southborough, MA
    Former Employee - Senior Systems Administrator in Southborough, MA
    No opinion of CEO

    I worked at Dell full-time

    Pros

    Worked with talented people

    Cons

    Too many little companies within

    Advice to Management

    Not enough room to grow within your own group.


  5. Helpful (4)

    "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Austin, TX
    Former Employee - Senior Project Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Dell (More than 8 years)

    Pros

    the people, especially the new hires, who are willing to do anything in order to make a difference. It is sad to see the light leave their eyes when, after time, they realize the company doesn't care if they grow in their job or not.

    Cons

    Dell has no employee development program, so unless you bring something to the table you are not going to get hired (i.e. no recruiting of undergraduates on college campuses). The company hires the talent it needs , work them to death, and then lays them off when they are no longer useful. This same cycle has played itself out several times in the past 25 years.

    This who just look at Dell for a job (as opposed to a career) can make it through the cycles because they are not usually the high dollar earners.

    Advice to Management

    Learn to CARE about the people who work for you.


  6. Helpful (2)

    "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Director in Round Rock, TX
    Former Employee - Managing Director in Round Rock, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Dell full-time (More than 10 years)

    Pros

    Work/life balance is pretty fair depending on the department. The cafeteria food has a healthy variety, and the fitness facilities are good for the monthly investment.

    Cons

    Dell fosters a toxic culture in which screaming at subordinates is considered strong. If you're with the "in" crowd, then almost nothing you do in the name of "driving for results" could be bad. It's a mercenary environment to say the least. Personal insults made via faceless phone calls and email terrorism maintain the politics of fear. The core message is: there is a long line of people that are more educated and willing to work for half your salary; keep looking over your shoulder. You could be the victim of the regular, quarterly Workforce Reduction at any moment.

    Advice to Management

    You cannot cut your way to profitability. Innovate, or get out of the game.


  7. Helpful (3)

    "No vision, except outsourcing and layoffs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Santa Clara, CA
    Current Employee - Senior Product Manager in Santa Clara, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Dell full-time (More than 5 years)

    Pros

    Great colleagues in my division -- smart, motivated, quick thinking. More diverse workforce than most Silicon Valley companies.

    Cons

    Look at layoffs.com for a good snapshot of what it's like to work in Dell California, especially after going private and the EMC acquisition. Employees are considered overhead, easily replaceable by engineers in India. Which is crap, because the engineers in India are not responsive and do not produce quality product. You have to micromanage and give direction multiple times to get the work product required.

    There is no roadmap provided to the employees, except the constant drumbeat of do more with less, and reduce operating costs. How is that a vision?

    RE: training. Employees can take all the free training on 1990s software they want. Dell has no clue about agile development.

    There is no career growth path in Santa Clara.

    Advice to Management

    Figure out where the market is going! Adapt systems and workflows that are post year 2000!

  8. Helpful (2)

    "Could be great - depends on your manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Round Rock, TX
    Former Employee - Inside Sales in Round Rock, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Dell full-time (More than 5 years)

    Pros

    The Dell campus is great, benefits are good, very diverse workforce

    Cons

    Big churn. Micro Managers. Managers are not taught to lead, they just manage by metrics. Michael Dell is not loyal to anyone. Senior leaders are turned over frequently.

    Advice to Management

    Value your employees and promote on merit. Eliminate the "fear for your job" culture. Don't promote employee's just because of tenure. You need leaders, not helicopter managers.


  9. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Plymouth, MN
    Former Employee - Account Executive in Plymouth, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dell full-time (More than a year)

    Pros

    Relevant brand that can offer anything to most customers. Great base pay. I had a lot of talented, hard working professional peers.

    Cons

    Every man for himself attitude and lots of over-committing and under-delivering to customers. Dell is able to hide things being a privately held company that public companies cannot. Near term focus on achieving quotas at all costs.

    Advice to Management

    Staff resources appropriately and have the courage to make your real agenda known.


  10. Helpful (5)

    "Stress factory"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Engineering Senior Advisor in Round Rock, TX
    Current Employee - Test Engineering Senior Advisor in Round Rock, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dell full-time (More than 3 years)

    Pros

    Work from home is great.
    You work with a lot of smart people.
    Benefits are excellent.
    This is hard for me. I hate my job.

    Cons

    Very stressful.
    Most directors and VPs are mostly clueless.
    Software development is a chaotic process.
    Always looking to move jobs to India.
    Regular layoffs.


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