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Dell Reviews

Updated February 21, 2017
1,081 reviews

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Dell Chairman and CEO Michael S. Dell
Michael S. Dell
539 Ratings

1,081 Employee Reviews

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  1. Helpful (1)

    "Little chance for growth with little to no culture..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Bus in Plano, TX
    Former Employee - Senior Bus in Plano, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dell full-time (More than a year)

    Pros

    +Work/life balance can be good...
    +Most of the folks are nice, but...
    +Nice amenities like a built in cafeteria and in house nurse.

    Cons

    -Most folks are nice, but they rarely want to make conversation. Not saying we need to be friends, but the team I was on felt lifeless at times as everyone just wanted to work and go home.
    -The offices and rooms lack imagination and have "dull" lighting that dampens the mood.
    -Work/life balance can become terrible at times. Working 10-12 hours a day for long stretches. A lot of it due to not enough resources on the team.
    -Health insurance is awful. One of the worst I've seen and pathetic for a big as company as this.
    -Two weeks vacation is "average" for an American company, but falls behind the more progressive Tech companies.
    -Very little growth for the company results in very little growth promotion and pay wise.
    -Pay is pathetic compared to other competitors. I'm currently making 13k more at my current gig with a "lesser" title.

    Advice to Management

    Hiring people is not just about those who can "do the job". You need individuals with "soft" skills and those that can bring a sense of camaraderie and bonding to the team.

    Pay needs to be significantly upgraded. Stop having recruiters offer ridiculously low salaries based on a prospective employer's past salaries and pay them FAIRLY. Do you WANT them to come in, get underpaid, and then jump ship for another company that pays them better? That's a waste of resources on your end searching for a person, training them, only to watch them leave sooner than later.

    Finally, stop overloading your employees with so much work. Be willing to hire additional resources. I'd rather be forced to find "extra" work for someone to do rather than having them deal with so many projects and deadlines, that they are working 10-12 hours for long stretches.


  2. "Dell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Account Manager
    Current Employee - Service Account Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dell full-time (More than 3 years)

    Pros

    great benefits, work remote a plus

    Cons

    very long hours, salary not worth all the hours you put in

    Advice to Management

    care about your employees


  3. "Engineering Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dell full-time (More than 10 years)

    Pros

    Large company in a global environment. Great experience rolling out products at a huge scale so any other company you work at cannot believe their roles are too 'big' for you

    Cons

    Minimalist attitudes and the mindset still seems to be on commodity components and open share software. That's simply not how the enterprise works so Dell will need to realign expectations whether they want to or believe they need to or not.

    Advice to Management

    Learn about how the legacy EMC business was both built and run as many things are the way they are for reasons. Thats said keep pushing the envelope to improve as not legacy EMC processes are good ones. Also a BIG request is to once again buikd a strong and competent field service force. The legacy EMC field management decimated the field and it shows. Customers can feel the degraded field service organization but the leadership there keeps claiming how great it is. Ask the customers if it is better or worse than five years ago. It is a useless organization at this point.


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  5. "Old tech running out of steam"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in San Jose, CA
    Former Employee - Principal Software Engineer in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dell full-time (More than 5 years)

    Pros

    Good talent and interesting problems to solve

    Cons

    Bad benefits, low compensation, loosing good talent at a very fast rate


  6. "commoditization of workers"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Dell full-time

    Pros

    they are very clear about company-wide goals and they cascade them. I really appreciate this about Dell

    Cons

    If you want to be innovative, this isn't the place


  7. "Dell EMC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time

    Pros

    Industry leading technologies. Only end to end manufacture left in the OEM space. People are great to work with.

    Cons

    No employee loyalty, success is not rewarded very well, the longer you stay the more below market rate you make.Change happens at a unreasonable rate

    Advice to Management

    Employees matter, if you do not reward them and treat them well the good ones will leave. Bad ones will stay since they can not find other work easily.


  8. "A giant company with good intentions. Poised to be a winner, but still has many challenges."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Specialist in Austin, TX
    Current Employee - Outside Sales Specialist in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 8 years)

    Pros

    Work from home for some employees, decent benefits, good company growth potential, privately owned, good vacation and sick time allowance, located in Austin.

    Cons

    Customer care and product quality needs improvement, sales compensation plan is extremely confusing, uninspired and unqualified middle-management, terrible internal tools, awful communication between different divisions, horrible integration.

    Advice to Management

    Get back to taking care of your employees so that they can take care of the customer. This has been lost in the last 5 to 10 years.


  9. Helpful (1)

    "There's only one way to increase profits in a commodity business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager
    Current Employee - IT Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dell full-time (More than 5 years)

    Pros

    Good benefits
    Self-directed
    Flexible schedules
    Treated like an adult

    Cons

    Rolling, regular layoffs
    Slow advancement
    Chaotic decision-making

    Advice to Management

    Once you approve something, stick to it. Know that the back-office functions (I'm looking at you, finance!) are there to support the rest of us, not stop us from improving the company!


  10. "No Advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Dell full-time (More than a year)

    Pros

    Does not value their employees. High turn over.

    Cons

    There is no career advancement here.


  11. Helpful (1)

    "Principal Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dell full-time

    Pros

    Excellent team. Flexible hours. Awesome benefits.

    Cons

    Management had no clue what they were doing. Middle management, very poor.



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