Dell Reviews | Glassdoor

Dell Reviews

Updated March 25, 2017
1,090 reviews

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1,090 Employee Reviews

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Pros
Cons
  • Work/Life balance contingent on manager support (in 311 reviews)

  • Upper management isn't listening to concerns (in 130 reviews)

More Pros and Cons

  1. "Massive Layoffs."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good work if you are in the right place, in a growing or revenue generating area of a profitable product.

    Cons

    Thousands of people being laid off due to merger with EMC. The hatchet is sharp, think twice if your job can be easily moved overseas. Not a lot of job security.

    Advice to Management

    None really, they've decided to ruthlessly cut costs due to the massive amount of debt.


  2. Helpful (1)

    "Technical Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Solutions Specialist in Moore, OK
    Current Employee - Enterprise Solutions Specialist in Moore, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dell full-time (More than 3 years)

    Pros

    Your peers and most of the lower level management are amazing.

    Cons

    Morale is at an all time low pre and post EMC merger. People are getting let go, and quitting every few weeks. Dell enforces policies only when it is convenient to them. Pay if you're not hitting your quota is not so great. Most attainments are inconsistent and rely heavily on getting a "good" territory or account set. So you'll have individuals who don't work half as hard are you do, or are not near technical or sales proficient enough to excel, who will hit they're quota two, three, four times over and then you'll have the dedicated work force struggle via a tough low spend account set. Nothing seems distributed evenly.

    Advice to Management

    What happened Dell??? Go back to how things worked internally two years ago. You're a great company, quality team members should be beating down your door to work for you, now they can't run away fast enough!


  3. "Mixed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Field Services Desktop Support Team Lead in Tucson, AZ
    Former Employee - Client Field Services Desktop Support Team Lead in Tucson, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dell (More than a year)

    Pros

    Dell Services / NTT Data is subcontracted by different companies for their IT services. Too soon to tell if they are going to be as good of a company to work for as Dell was now that NTT Data has acquired the services

    Cons

    Different client models have completely different structures that don't always mesh when there are acquisitions or mergers. Management can be either fantastic and cooperative or horrendous and difficult


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  5. "Senior software engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Cambridge, MA
    Current Employee - Senior Software Engineer in Cambridge, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dell full-time (More than 3 years)

    Pros

    The salary is not too bad.
    The work environment is not too bad.
    People are not too bad.

    Cons

    it is a private company, they do layoff every year.
    The immigration policy is not very good for the international employee.


  6. Helpful (2)

    "Constant threats of layoffs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Round Rock, TX
    Former Employee - Anonymous Employee in Round Rock, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Flex work arrangements/ allow working from home.

    Cons

    No investment in employees specially very hard to get training approved.
    Politics and bad middle tier management
    No innovation

    Advice to Management

    Listen to various view points don't try to impose fear to make everyone a yes man.


  7. Helpful (1)

    "Inside Product Specilist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Work life balance you get vacation right away and benefits

    Cons

    management and training need more in depth training on how to use certain tools.


  8. Helpful (1)

    "Senior delivery analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The experiencesame vary greatly depending on your manager.

    Cons

    Raises are hard to come by unless you are in the "in crowd". Nepotism runs deep.


  9. Helpful (2)

    "Storage sales engineering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Barely average salary and sub-par benefits

    Cons

    Clueless management inexperienced sales execs


  10. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Average in terms of perks, good work life balance

    Cons

    Less pay rate and no emphasis on retention


  11. Helpful (2)

    "It was good.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative II in Round Rock, TX
    Current Employee - Inside Sales Representative II in Round Rock, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 3 years)

    Pros

    Benefits are an industry average - decent matching on 401k, insurance is ok.. though definitely could be better. You do get 2 full weeks of time off plus a full holiday week off at the end of the year which is nice. Once you complete 3 full years, you'll get an additional week off the following year.

    Cons

    Changing culture and its going down hill, micromanagement is at its worst currently, the claim for career progressions is always made.. but management does nothing to help you get there. I haven't had a raise since I started as there seems to always be some random 'gotcha' associated with it though i've taken on additional responsibilities to show that I deserve it.

    Salary/Pay lags behind most of our competitors currently, with no raises on the horizon according to higher ups given the company is buying up companies left and right.

    Advice to Management

    Reward your employees. Stop the micromanagement. A lot of your sales people have been working in sales for years, and know how to do their job. Management needs to really get it through their head that you can't set the same sales guidelines across the entire company. Small and medium business operated different than State and Local, and large corporations buy different than the federal government. Quit trying to treat us all the same.

    Hold your managers accountable on promotions as well. I've asked repeatedly for the past few months on items needed so that I can network across the company to jump into another part of the company. Its been crickets from management.. every time.. b/c they are so wrapped up in micromanaging us that they forget or just feel that its not something that is important enough.

    There's a reason why half of my team has been interviewing with other companies, and each one would state that one or more of these issues are the reason.



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