Dell Technologies Reviews

Updated May 17, 2021

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4.2
87%
Recommend to a Friend
95%
Approve of CEO
Dell Technologies Chairman and CEO Michael S. Dell
Michael S. Dell
5,545 Ratings
Pros
  • "Work from Home is well supported(in 873 reviews)

  • "Flexible work/life balance and schedules(in 721 reviews)

  • Cons
  • "Not as agile due to being such a large company(in 186 reviews)

  • "You end up working long hours (but flexible)(in 176 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Dell Technologies and is not affected by filters.

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    1. 5.0
      Current Employee, more than 3 years

      RTMS

      May 17, 2021 - Technical Support Engineer in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -pay -friendly environment -wonderful benefits Support staff

      Cons

      None, best company I’ve ever worked for

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    2. 3.0
      Former Employee

      Unrealistic Expectations

      May 13, 2021 - Sales Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The office space and amenities are honestly amazing. Dell has an amazing campus and really tries to make it a place where you want to be and hangout. The food, gym, ping pong rooms, etc were a great perk.

      Cons

      Quotas during Covid are and were unreasonable. It didn’t matter that millions lost jobs and got laid off. You better hit that quota. It didn't matter that the last thing people wanted was a new computer or monitors because they didn’t have money to spend, you better stay on the phone and run through your pitch and sell them something. Make sure to make it awkward and honestly offensive to the customer when you keep pushing them to purchase more when they have a strict budget. You honestly won’t have time to think because there will be a manager or another employee listening to every word you speak since they monitor your line, and making sure that you hit every point on your script. And lastly and the most frustrating part was the unbelievable amount of micromanaging. There are multiple sections of the sales department and you have a quota with all of them, such as software and peripherals, monitors, financial services, server quotes, talk time. Everything you do is monitored. If you have a rough day don’t worry because you will have 5 different people telling you about it. Out of all of the people that I knew on the sales floor, all but one have either quit or been let go because of what’s stated above.

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    3. 5.0
      Current Employee, more than 1 year

      Great place for new grad/career change

      Apr 18, 2021 - Account Manager in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits package is top notch. 3 weeks PTO, week during Christmas off, 2 weeks of sick time. Parental leave. Amazing medical/dental/vision benefits. Incredible culture. Full time remote work. Support system CAN be great, if you put the work in and network/ask. If you work hard, make connections (networking is VERY important here,) you can move up fairly quickly.

      Cons

      Pay for this specific role is underwhelming for the type and amount of work done. A lot of luck is involved with the kind of accounts/manager/outside sales teammate you are assigned after training. Outside sales teammate (account executive) gets paid about 2-3 times more, even though you share the exact same accounts, exact same quota, and are ultimately held to the same responsibilities (this has especially come to light during COVID.) When covering for other reps who are out long term/quit, you have the opportunity to fill in and make some extra money (basically doing the exact same job twice--with different accounts, and AE,) but you only get 25% credit up to 15% of YOUR quota. A LOT of extra work for not much more pay.

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      2 people found this review helpful
    4. 4.0
      Current Employee, more than 1 year

      Good development, Fast Promotions, Weak Leadership

      Apr 30, 2021 - Enterprise Account Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You'll move faster in this job than anywhere else in Tech Sales. You can be 6 figures within a year, and that' s not hype. That's not with cutting corners. You get what you earn, grind hard and it'll 100% pay off. All legit, no shadiness which is ridiculously refreshing in this business. Work life balance is fantastic. 3-5 weeks vacation time. Manager's are always ok with taking a personal day if you need it. Never gotten flack for being sick.

      Cons

      I've ripped companies to pieces before, but honestly their aren't many cons here. Since it's a fast moving organization that means your leadership will be young, and at times inexperienced in the corporate world. If this is one of your first few gigs you'll be fine. If you've been around the block, it can cause a bit of a headache. Just go with the flow and it won't be much of an issue.

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    5. 4.0
      Current Employee, less than 1 year

      Great Experience So Far

      May 3, 2021 - Advisor, Project/Program Management in Hopkinton, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - People actually care about your wellbeing - Good work/life balance (you're encouraged to take breaks, go out for a walk and such things are often financially incentivized) - Fresh perspectives are valued and they mean it when they say there are no stupid questions - There's an open-door policy and you can reach out to pretty much anyone (apply discretion for execs obviously) for a chat, resources, advice etc.

      Cons

      - The base pay for similar roles to mine in other top companies is around $10-15k higher - They don't offer stock options at my level which I find strange - I earn the same as team members in Texas, Georgia even though the cost of living in MA is substantially higher - The onboarding experience is inconsistent and largely depends on your manager; for instance, I have an awesome manager who's big on camaraderie and she made sure new hires got sweatshirts, helpful books, dell branded stuff etc. which makes you excited to get started. That is not always the case if your manager isn't intentional about a budget to have such things sent to new team members.

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    6. 5.0
      Current Employee, more than 3 years

      Full of diversity, opportunity and reward. Driving human progress

      Apr 19, 2021 - Account Executive in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Need a place to take your skills and success to the next level? Have a desired path to build your career? Dell Technologies offers a seemingly unending array of opportunity around the globe. Sales, specialist roles, leadership, engineering, logistics, marketing, etc. Great support and multiple layers of it in your role. Always being challenged to grow and exceed what you have previously achieved, and rewards for doing so. Competitive pay structure, great benefits and a culture that strives for inclusion, diversity and growth.

      Cons

      This is a very large company, and with that there are simply things that make it harder at times. Learning to navigate through the systems and specialty roles can be difficult at times. Accountability for things beyond your control add an extra dimension of difficulty.

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      1 person found this review helpful
    7. 5.0