Dell Reviews in Tennessee | Glassdoor

Dell Tennessee Reviews

Updated May 8, 2017
178 reviews

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Tennessee

3.3
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Dell Chairman and CEO Michael S. Dell
Michael S. Dell
114 Ratings

178 Employee Reviews

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Pros
Cons
  • Work life balance is not a big concern (in 325 reviews)

  • Upper management isn't listening to concerns (in 130 reviews)

More Pros and Cons

  1. "Inside Sales Rep II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative II in Nashville, TN
    Former Employee - Inside Sales Representative II in Nashville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dell full-time (More than a year)

    Pros

    Decent starting salary compared to a lot of others places with similar roles. No matter when you hire in you will have vacation to start but it will be prorated. Ability to gain an additional $20k in bonuses/spifs each year.

    Cons

    Can be very political depending on dept/who your managers are, especially if you are looking to get promoted. Quotas can be a little ridiculous and almost unattainable at certain times

    Advice to Management

    Stop being so political

    Dell Response

    Apr 3, 2017 – Candidate and Employee Experience Team

    Thank you for your honest and thorough review of your experience with Dell. The leadership team (and our readers) value your feedback!


  2. "ISR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative III in Nashville, TN
    Former Employee - Inside Sales Representative III in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dell full-time (More than 10 years)

    Pros

    Inside work, decent benefits, 401K matching up to 5%, salary + commission, no weekends, good people that you work beside.

    Cons

    Big corporation that doesn't care about the employees, pay changes almost every year, quotas increase constantly and are very hard to hit, benefits decrease yearly, no job security.

    Advice to Management

    Stop treating employees like a number and go back to paying a decent salary commensurate to the level of work done and the amount of money the employee produces for the company.


  3. "Great employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Nashville, TN
    Former Employee - Inside Sales Representative in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dell full-time (More than a year)

    Pros

    Independent, great company if you are driven and can achieve goals, having the right manager and being on the right team is key

    Cons

    There are so many moving parts in an organization this size. Therefore, logistics can be challenging. Also, layoffs occur on occassion, but that is the case with almost every tech conpany.

    Advice to Management

    Invest in rop performers fiscally, provide mobility, extra training and NEVER Micromanage. If you have to micromanage an employee, they should not work there. This is a professional environment for people who want to work.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "SSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Nashville, TN
    Current Employee - N/A in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dell full-time

    Pros

    Benefits, Work/Life balance, Gym, most of your CoWorkers, Events, Community Service, advancement opportunities.

    Cons

    Lack of viable training and guidance. The negative people that have been in position for a decade or more.

    Advice to Management

    Instead of just looking at numbers and saying "do better", have some strategies, have our back when it comes to ISR complaints.

    Dell Response

    Feb 23, 2017 – Candidate and Employee Experience Team

    We can't thank you and our other reviewers enough for taking the time to share your experiences - this feedback is extremely valuable to our leadership team and our HR teams. Good luck in your role! ... More


  6. Helpful (1)

    "Do NOT come here if you are not strong in Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Small Business Sales Representative in Nashville, TN
    Former Employee - Small Business Sales Representative in Nashville, TN
    Doesn't Recommend

    I worked at Dell (Less than a year)

    Pros

    - Fun coworkers
    - Good Benefits
    - Lots of lunch and learns
    - Good Growing Opportunities
    - Good work incentives

    Cons

    - No Work/Life Balance whatsoever if you do not reach quota.
    - You are looked down upon for taking your lunch or leaving work when your shift is over if you are struggling
    - A lot of the Management team does not care about you. they care about how much money you are making.
    - High turn-over
    - Managers micro-manage you

    Advice to Management

    i was lucky and had a wonderful manager who truly cared about how I was doing. Sales was not for me, but he was always trying to help better myself.

    The other managers were not so nice. They breathed down your neck, treated you poorly if you did not do your job well, one had even told my fellow co-worker to ASK FOR PERMISSION TO USE THE RESTROOM!!! NOT OKAY! Really?


  7. "Pay is great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative II in Nashville, TN
    Current Employee - Inside Sales Representative II in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dell full-time (Less than a year)

    Pros

    Great pay. Lots of time off. You work for your pay which gives you room to grow your paycheck. Coaches are helpful

    Cons

    Too many hours. Not enough life/work balance. You have everything you need to work from home but they do not allow it unless it's across the floor

    Advice to Management

    N/a


  8. "No Advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Dell full-time (More than a year)

    Pros

    Does not value their employees. High turn over.

    Cons

    There is no career advancement here.


  9. Helpful (1)

    "Great to work for if you don't mind the processes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dell Financial Acounnt Manager in Nashville, TN
    Current Employee - Dell Financial Acounnt Manager in Nashville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dell (More than 8 years)

    Pros

    Benefits, advancement from within based on merit.

    Cons

    Many acquisitions with to many processes that do not seek to streamline workflow.

    Advice to Management

    Pilot new programs, tools, and processes extensively before rolling out to the sales floor.

    Dell Response

    Jan 3, 2017 – Candidate and Employee Experience Team

    Great idea - thanks for sharing with us! We review the feedback on our Glassdoor site on a routine basis and get some great suggestions and ideas here. All the best to you!


  10. Helpful (1)

    "Depends"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Nashville, TN
    Current Employee - Inside Sales Representative in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dell full-time (Less than a year)

    Pros

    Some managers are good. The exposure and education is what you make it. Use it, and you can propel your career.

    Cons

    Very unorganized. You have to get everything in writing. Depending on the team and organization you fall in, leadership can be unexperienced. Depending on the team you fall on the morale can vary.

    Advice to Management

    Don't pick favorites when hiring, pick of qualification. Invest in the people who are doing a great job, and your numbers will follow. Don't use people for your own benefit by falsely initializing hope for the future that may not exist.


  11. "Great entry level position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Technical Support Associate in Nashville, TN
    Current Employee - Client Technical Support Associate in Nashville, TN
    Recommends
    Positive Outlook

    I have been working at Dell full-time (More than 3 years)

    Pros

    Great benefits package, team members are fun to work with, culture of the work is usually diverse and knowledgeable

    Cons

    Stress can get to you if you don't know how to manage it, must be flexible with your schedule due to bidding for your shift, management process can sometimes lack in the ways of how the organization operates

    Advice to Management

    Change how you manage people as far as job roles and responsibilities.


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