Deloitte Customer service manager team leader Reviews | Glassdoor

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Deloitte Reviews

Updated Aug 19, 2019

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Found 29308 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
79%
Recommend to a Friend
86%
Approve of CEO
Deloitte CEO Joe Ucuzoglu - US
Joe Ucuzoglu - US
108 Ratings
  1. Featured Review
    Helpful (54)

    "Great company to work with, if you like traveling !!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Lake Mary, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deloitte full-time for more than 3 years

    Pros

    A good place to work on.

    Cons

    A lot of traveling, you need to sacrifice the personal life in traveling.

    Advice to Management

    Doing great !!

    Deloitte2018-11-14
  2. "Steep learning curve, but worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Auditor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deloitte full-time for more than 3 years

    Pros

    Excellent technical training, flexible hours outside of busy season, constantly learning and developing

    Cons

    Long hours during busy season

    Deloitte2019-04-14
  3. Helpful (803)

    "Great Place to start your career - Carefully read the cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AMS Associate in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Deloitte full-time for more than a year

    Pros

    These folks know exactly what they are doing. They set high standards, and consistently deliver. Their project expectations and planning is excellent. The top level management folks are extremely smart and have a great sense of vision and planning. If you go to company social events (which are very frequent by the way), it is quite easy to have conversations with upper management people (Partners). Deloitte's hiring...

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    Cons

    Work-life balance can become poor, especially during tight project timelines (This is expected in the Consulting Business). The employees have a significant amount of "firm-internal" training and knowledge contribution tasks. There are annual goal expectations. It can get tedious if you continuously work on high demand projects. There is intense competition, especially during targeted promotion/milestone years. There...

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    Advice to Management

    I have high regards for the Senior Management in this company. I think they are the market leaders in the industry, especially with their consistent high standards. Personally, I think they should strongly encourage some "end-to-end" hands-on responsibility in the IT consulting division. There are very few hands-on guys. I have seen a lot of segregation of duties between people that causes endless heartburn during...

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    Deloitte2014-08-04
  4. Helpful (1)

    "A land of opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ambassador in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deloitte full-time for less than a year

    Pros

    Great work-life balance. Amazing leaderships.

    Cons

    There are some lazy team players - but they are everywhere...

    Advice to Management

    Keep up the good work.

    Deloitte2019-08-17
  5. Helpful (1)

    "It's alright. Not the best. Not the worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Deloitte full-time for less than a year

    Pros

    You meet some pretty smart people.

    Cons

    Experienced hire getting the same as a campus hire....

    Advice to Management

    pay experience hires more or bring them in at a higher position

    Deloitte2019-08-17
  6. "Incredible Environment to Execute High Impact Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Technology Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deloitte full-time for less than a year

    Pros

    Training, Opportunity, Variety of Work, Mobility Prestige

    Cons

    Long hours (constantly), High Expectations,

    Deloitte2019-08-19
  7. "Good"

    StarStarStarStarStar
    Former Employee - Assistant Manager 

    I worked at Deloitte full-time for more than 5 years

    Pros

    Quality work and interaction with clients

    Cons

    Work-life balance is required here

    Deloitte2019-08-18
  8. "TC1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tax Consultant I in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deloitte full-time for less than a year

    Pros

    Wide network of people. Great training and opportunity within the firm

    Cons

    Long days during busy season. Constantly connected to work.

    Deloitte2019-08-18
  9. "Good flexibility but demanding work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staff Accountant/Auditor in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deloitte full-time for more than a year

    Pros

    Team environment, flexibility to work remotely and take vacation, great development, traveling opportunities.

    Cons

    The work is demanding, no overtime pay,

    Deloitte2019-08-17
  10. "Great place to work in!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Solutions Developer in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deloitte full-time for less than a year

    Pros

    Awesome place to work in US. Great work culture.

    Cons

    Salary is less as compared to the work done.

    Deloitte2019-08-16
Found 29308 reviews