Delta Air Lines Reviews in New York City, NY | Glassdoor

Delta Air Lines New York City Reviews

Updated August 12, 2017
139 reviews

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New York City, NY Area

4.3
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139 Employee Reviews

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Pros
Cons
  • Lack of work-life balance; high pressure (in 39 reviews)

  • It's hard to transition from a co-op to a full time positions (in 79 reviews)

More Pros and Cons

  1. "RTSM Dispatcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RTSM Dispatcher (Scheduler) in New York, NY
    Current Employee - RTSM Dispatcher (Scheduler) in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines full-time (More than 5 years)

    Pros

    Delta is great, Plenty of Overtime, Flexible schedule

    Cons

    High stress at times, not always


  2. "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Delta Air Lines full-time (More than a year)

    Pros

    Travel Benefits are a great benefit to friends and family. Very upbeat "family spirit" within the brand. Flexibility with work schedule. Adventures everyday.

    Cons

    Long days. Weather, mechanical issues, technical issues, can cause unexpected changes to you schedule. When you are on a trip expect anything to happen.

    Advice to Management

    Be more involved in customer service. Don't hide in the offices.

  3. "flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY
    Doesn't Recommend
    No opinion of CEO

    I have been working at Delta Air Lines full-time (Less than a year)

    Pros

    great company, great pay, great flying benefits

    Cons

    horrible health insurance and hard work/life home balence


  4. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Jamaica, NY
    Former Employee - Customer Service Representative in Jamaica, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Delta Air Lines part-time (More than a year)

    Pros

    Great company to work for.

    Cons

    It can be very stressful at times, but the flight benefits make it worth your time.

    Advice to Management

    nothing.


  5. Helpful (3)

    "Flight attendant 2017"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines full-time (More than 3 years)

    Pros

    Travel almost anywhere for free (as a flight attendant/pilot) or for cheap as a company employee. Great company, benefits, coworkers! Juniors on reverse only have 6 reserve days a month which they can bid for trips and usually get. Not uncommon to bid and get overseas or really amazing trips to cover those that are unable to work that day. Perfect for anyone friendly, flexible, willing to work off hours+ travel! Amazing places/coworkers/friendships. Life has changed for the better W/them

    Cons

    Days away from home and friends. 6-16 days at a time if you truly work hard. Be flexible. Seriously, BE FLEXIBLE. This job is made for those who are truly willingly to work and travel anywhere. You may not see a loved one for over two-three weeks if you are junior.

    Advice to Management

    I love everyone and everything!


  6. Helpful (2)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent (CSA) in New York, NY
    Current Employee - Customer Service Agent (CSA) in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines full-time (More than 5 years)

    Pros

    Open culture; nice "Delta family" environment no matter where you go. Employees are empowered to do what's right for the customer (they walk the talk). Good schedule flexibility. Despite leading a global company, our leaders know many individual employees by name. Appreciation for working through irregular operations is always recognized. Leaders lead by behavior - they'd give up their seat for a customer or clean a plane right beside their employees.

    Cons

    Need to better align right talent with right positions/limited mobility; but corporate management is great at listening and considering change, believe they're working on this. Supervisors at local level should be more than operational leaders when managing staff.

    Advice to Management

    Keep up the good work. It's a tough industry.


  7. Helpful (166)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines full-time (More than 8 years)

    Pros

    Awesome company to work for! Fun work environment, cares about employees, great uniforms, competitive pay, just an awesome company to work for! They are very flexible, you can live anywhere in the world you want, as long as your able to get to work when you need to be there!

    Cons

    At the end of the day, it is a very large corporation. So it is very easy to become just a "number" in the company. The flight attendant group is not unionized, so rules can change very often. Make sure your time management is impeccable, because you cannot be late for work AT ALL, and there aren't many acceptable excuses, even rain is not an excuse.

    Advice to Management

    Hire inflight managers that understand what it's like to be a flight attendant. Hiring from other departments to manage flight attendants with no inflight experience is counterproductive to me.

    Delta Air Lines Response

    Dec 1, 2015 – Talent Acquisition

    Thank you for your review and recommendation of Delta. We work hard every day to make Delta a great place to work; it’s nice to hear how much you enjoy our company and our work environment. Our... More

  8. Helpful (3)

    "I love working here, best airlines there is, period."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Agent - Ready Reserve in New York, NY
    Current Employee - Ramp Agent - Ready Reserve in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines part-time (Less than a year)

    Pros

    Everyone is extremely helpful and willing to explain things to you if you are new. The supervisors are great too. Pay is pretty good, and we do get between 10-20 percent profit sharing every year. And lets not forget the flight benefits!

    Cons

    It can get physically exhausting and uncomfortable, especially in rain, snow and extreme heat, but that comes with the territory.


  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Delta Air Lines full-time (More than a year)

    Pros

    Great flight benefits and 401K very flexible schedule.

    Cons

    The pay isn't too good and dealing with customers and wear you off.

    Advice to Management

    Support your people more and work on more competitive wages.


  10. "flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Delta Air Lines full-time (More than 10 years)

    Pros

    most flexible job one could hope for

    Cons

    travel away from home (tough if you have a family)


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