Delta Air Lines Reservations Agent Reviews | Glassdoor

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Delta Air Lines Reservations Agent Reviews

Updated Mar 19, 2020

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4.3
88%
Recommend to a Friend
95%
Approve of CEO
Delta Air Lines CEO  Ed Bastian
Ed Bastian
53 Ratings
  1. "Part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ramp Agent - Ready Reserve 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines part-time for more than 3 years

    Pros

    Part time and works well with people who have second jobs. Great flight benefits. Exemplary pay

    Cons

    Bad managers . Typically people who don’t know how to manage their workers or former ramp workers.

    Continue reading
    Delta Air Lines2020-03-19
  2. "Great opportunity for summer job"

    StarStarStarStarStar
    Current Employee - Ramp Agent - Ready Reserve 

    I have been working at Delta Air Lines full-time

    Pros

    Flight benefits are really great

    Cons

    Shift selection, management is clueless and disorganized

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    Delta Air Lines2020-02-21
  3. "Flexible Schedule/Good Pay"

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Ramp Agent - Ready Reserve in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines part-time for more than 3 years

    Pros

    Flexible Schedule Higher Pay than jobs outside of LAX

    Cons

    Captivity of ONLY 1400 hrs yearly

    Delta Air Lines2019-12-18
  4. "Loved my job"

    StarStarStarStarStar
    Former Employee - Reservations Agent in Atlanta, GA

    I worked at Delta Air Lines full-time for more than a year

    Pros

    Set hours and great travel benefits

    Cons

    hard to transfer out of department

    Delta Air Lines2019-12-29
  5. Helpful (1)

    "Delta"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reservation Sales Agent in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines full-time for more than 5 years

    Pros

    Amazing Flexibility, Family Oriented Environment, great step increase annually and amazing benefits. Amazing management and active leaders, lots of support daily.

    Cons

    Passengers can be stressful, but that’s normal in customer service. Wish I could pay more for health insurance and have a smaller deductible.

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    Delta Air Lines2019-12-12
  6. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Ramp Agent - Ready Reserve 
    Recommends

    I have been working at Delta Air Lines part-time

    Pros

    Pay, flexibility, flight privileges, bonuses

    Cons

    The time it takes to convert to full time

    Delta Air Lines2019-12-04
  7. "Best airline and work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reservations Agent in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines full-time for less than a year

    Pros

    Benefits and the best CEO who really cares about the customer's and EMPLOYEES.

    Cons

    Need more grave yard shifts

    Delta Air Lines2019-11-26
  8. "Ramp Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ramp Agent - Ready Reserve in New York, NY

    I worked at Delta Air Lines part-time for more than a year

    Pros

    Travel Benefits, Schedule swaps, Profit Sharing

    Cons

    Low Pay, schedules based on seniority not availability

    Delta Air Lines2019-12-05
  9. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ramp Agent - Ready Reserve in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines part-time for more than 5 years

    Pros

    flight benefits, ability to trade shifts

    Cons

    no health insurance is offered, cold/hot conditions

    Continue reading
    Delta Air Lines2019-11-11
  10. "Good deal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ramp Agent - Ready Reserve in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines part-time for more than a year

    Pros

    There is a lot of flexibility with scheduling hours in regards to trading. Management is awesome here. Fun work culture. We work hard and play hard.

    Cons

    There are no cons here

    Delta Air Lines2019-10-16
Found 144 reviews