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Delta Air Lines Reviews

Updated February 15, 2018
1,919 reviews

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4.2
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1,919 Employee Reviews

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Pros
Cons
  • Lack of work-life balance; high pressure (in 42 reviews)

  • Takes some time to earn a full time position seniority is everything the more time you have in the better your pick at scheduled days off bids etc (in 97 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (35)

    "Flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines full-time

    Pros

    I LOVE MY JOB! Even after 27yrs. I started in 1991

    Cons

    Long days sometimes unexpectantly but worth it


  2. "Customer Relations-Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Charlottesville, VA
    Former Employee - Customer Service Representative in Charlottesville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delta Air Lines part-time

    Pros

    Independent, Caring, Supportive, Intuitive, Helpful, In tune

    Cons

    I would not say there are any.

    Advice to Management

    None

  3. Helpful (35)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delta Flight Attendant in Atlanta, GA
    Former Employee - Delta Flight Attendant in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delta Air Lines full-time (More than 10 years)

    Pros

    Terrific Company to work for. Travel benefits were wonderful and pay, once beyond 5 years, was great. Being a Flight Attendant provided me with the opportunity to see the World and provide great customer service to all levels of people. I grew as a person and gained professional experience which I took to my next profession. The only reason I left was because I had children. I chose my secondary career so I could be home in the evenings with my family.

    Cons

    Flight Attendant Travel did not work well for me as a new mom. Also, Flight Attendants do not get substantial enough pay while boarding the airplanes and in between flights while required to be on duty. The entire duty required for a workday cuts down your actual hourly pay rate to a much more minuscule pay rate. I believe at least a minimum wage rate should be paid for all hours required on duty for Flight Attendants in between flights and while boarding the plane. Per diem is not substantial enough for this time spent on the ground without flight pay.

    Advice to Management

    Take a look at the policy of low and unpaid ground time for Flight Attendants and pay a reasonable rate for that time. Flight Attendants are required to do their duties while boarding and deplaning. Substantial pay should be allocated for this time working.


  4. "Great Company / Many Changes over the years........Not all so great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative - Retired in San Francisco, CA
    Current Employee - Senior Customer Service Representative - Retired in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines full-time (More than 10 years)

    Pros

    Great company to work for. Good selection of Benefits to choose from. Stability and generally surrounded by a great group of co-workers.

    Cons

    Loss of defined pension. Turn over in management. Lack of training in some areas of the company.

    Advice to Management

    When employees suggest possible ways to improve the operation don't just listen and not do anything. Respond to suggestion and see if it could indeed help smooth things out.


  5. Helpful (1)

    "pilot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airline Pilot in New York, NY
    Former Employee - Airline Pilot in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Delta Air Lines full-time

    Pros

    good insurance, well paid, occasional flight benefits

    Cons

    work different hours of the day


  6. "Great company, excellent benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Experience Supervisor and New-hire Mentor in Atlanta, GA
    Former Employee - Customer Experience Supervisor and New-hire Mentor in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delta Air Lines (More than 3 years)

    Pros

    Benefits (including flight benefits), culture, competitive pay with regular increases, opportunities for various bonuses, diversity, profit sharing

    Cons

    Schedule stablished through seniority. The longer you stay with the company the more you control your schedule

    Advice to Management

    Fair competition and opportunity for all who show interest


  7. "ramp agent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Delta Air Lines part-time

    Pros

    it was a good place to work

    Cons

    in was cold in the winter time

  8. Helpful (1)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in New York, NY
    Former Employee - Flight Attendant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delta Air Lines full-time (More than 10 years)

    Pros

    It was an amazing company to work for and leaving was the most difficult choice I had to make .. only due to other family commitments requiring full time attendance.

    Couldn't say enough good things about they way they treated their employees :)

    Cons

    NO CONS .. I commuted from West Coast to East Coast by choice and that was the only con


  9. "Ramp agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Agent in John F Kennedy Airport, NY
    Current Employee - Ramp Agent in John F Kennedy Airport, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines full-time (More than a year)

    Pros

    Pay is great. Flight benefits(spouse, parents and children fly very little to no cost). Medical and vision insurance are good. So many opportunities to move around within the company the opportunities are endless. Management is great(they even send you card on your birthday). Great place to work for a young Bachelor looking to travel the world and earn a living at the same time.

    Cons

    Takes some time to earn a full time position seniority is everything the more time you have in the better your pick at scheduled days off bids etc. pay is biweekly weekly pay would be better. Equipment can be old and worn out. Job can be dangerous at times. Zero tolerance when it comes to punctuality and calling out

    Advice to Management

    Keep smiling and showing your appreciation to every single employee and be honest and fair


  10. "Delta is invested in its people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Specialist in Minneapolis, MN
    Current Employee - Customer Experience Specialist in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines full-time (More than 3 years)

    Pros

    The company really cares about its employees. There's a good culture full of people who are proud of where they work

    Cons

    It can be hard to get your foot in the door. Many things are based on seniority so you have to put in the grunt work for a few years

    Advice to Management

    Continue to seek feedback from the employees and listen to suggestions


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