Delta Air Lines Reviews

Updated May 17, 2021

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4.5
92%
Recommend to a Friend
96%
Approve of CEO
Delta Air Lines CEO  Ed Bastian
Ed Bastian
1,513 Ratings
Pros
  • "Flight Benefits Health care coverage(in 617 reviews)

  • "Travel Benefits are a huge play(in 298 reviews)

  • Cons
  • "Demanding conditions, long hours (as to be expected)(in 96 reviews)

  • "Work life balance can be a challenge(in 81 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Delta Air Lines and is not affected by filters.

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    1. 5.0
      Current Employee, more than 8 years
      Featured Review

      Blessed to work for the BEST Airline and CEO!

      Jan 13, 2021 - Customer Service Agent in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great leadership in our CEO, Ed Bastian and management team. Opportunities to advance and grow in the company. Besides the amazing benefits, it is a blessing to work for a company that truly cares for its people (employees and customers). Great culture and diversity ... employees love their jobs and take care of each other!

      Cons

      No cons comes to mind in regards to working for this amazing airline!

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      10 people found this review helpful
    2. 5.0
      Current Employee

      .

      May 17, 2021 - IT Ops Manager in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      competitive rates, covid, flights, international

      Cons

      covid, layoffs, pay reduction, hard to become FTE

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    3. 5.0
      Former Employee, more than 3 years

      Great work environment, good pay, stable company, excellent benefits

      Mar 19, 2018 - Associate Software Developer in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flight benefits are the standout benefit for sure. Aside from that, the work in the IT department is project based, so very team oriented with steady, predictable work patterns. Positive environment with good management.

      Cons

      Very hard to stand out in such a large company. Promotions are few and very far between. Commute to the main office can be rough being located on the south side next to the airport

      197 people found this review helpful
    4. 5.0
      Current Employee, more than 8 years

      Hard to apply because no one quits

      Apr 30, 2021 - No Titles Given in Grand Forks, ND
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management treats all employees like family. Titles are not given to show the importance of equality amongst one another. Employer values each employee as well as their life outside of work. If anything comes up in life they encourage you to think about what is best for you and your family first. If it interferes with work, they will find a way to work around it. If this is not possible, they will help you find something to accommodate your situation, even if it is another employer. I have never seen and/or heard of any other company that values each employee to this magnitude.

      Cons

      I have no cons about this employer and/or working with a great, "well-oiled machine" type of business.

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      1 person found this review helpful
    5. 2.0
      Current Employee, more than 5 years

      Not worth the stress

      May 14, 2021 - Data Analyst in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flight benefits have potential If you negotiate a strong salary before you start, you can be fairly compensated Problems are challenging (if you strive on that)

      Cons

      Completely insane expectations; corporate new hires working at least 50 to 60 hours per week. Everything is due in hours or a few days; no time to take a breathe. Company makes a lot of policies that are very anti-employee. Returning to office in June required; no flexibility. No plans for where everyone will sit. Pay is low for many employees. Health benefits are very expensive. Expect your leader to change every 6 months. Promotions are few and far between. Did I mention working until 10p, 11p, weekends in a corporate role? No team culture, team activities, or typical fun activities. Avoid data analytics roles at Delta!

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    6. 5.0
      Former Employee, more than 1 year

      Great place to work

      May 16, 2021 - Ramp Agent in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work in this industry.

      Cons

      Ramp agent is labor intensive.

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    7. 5.0
      Former Employee, more than 5 years

      Amazing career

      May 15, 2021 - Flight Attendant in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get to travel the world, meet new people, and you only have 6 days a month of being on call unlike most airline.

      Cons

      Miss out on holidays with family. The traveling can take a toll on your body.

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    8. 2.0
      Current Employee, more than 8 years

      Horrible leadership during the crisis.

      Mar 18, 2021 - Specialist in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility to work from home (for now) Being able to travel places for free

      Cons

      The longer you stay, the worse your pay will be relative to new hires. There is a general unwillingness to advance your pay once they get you through the door. If you stay around for 5+ years, undergrads with no experience will get hired at a higher salary than you. Highly political! Exhibiting a cultish mentality is required to advance your career. Two faced leadership. Empty promises of promotions. You will get strung along by your manager to do a ton of extra work then be “rewarded” by being pressured into a lateral move to a neighboring team. Overworked individual contributors have not been rewarded for their sacrifices during the pandemic. A common theme: you and your coworkers do 150% of your normal work and get paid 75% of your normal salary. Meanwhile, US tax dollars are used to pay large bonuses to General Managers and above. Delta is more worried about looking ‘woke’ than actually paying minority front line workers a decent wage. Leaders over-index on talking about social issues because they see it as a marketing tool to win business.

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      5 people found this review helpful
    9. 5.0
      Current Employee, more than 3 years

      Excellent company to work for

      May 14, 2021 - CSA - Customer Service Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and Delta care for their colleagues

      Cons

      Swap and paid time-off is denied often

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