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Delta Air Lines

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Delta Air Lines

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Delta Air Lines Reviews

Updated Sep 18, 2021

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Found 4,123 of over 4,612 reviews

4.4
90%
Recommend to a Friend
93%
Approve of CEO
Pros
  • "Flight Benefits Health care coverage(in 617 reviews)

  • "Travel Benefits are a huge play(in 298 reviews)

  • Cons
  • "Demanding conditions, long hours (as to be expected)(in 96 reviews)

  • "Work life balance can be a challenge(in 81 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Delta Air Lines and is not affected by filters.

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    1. 5.0
      Current Employee, more than 8 years
      Featured Review

      Blessed to work for the BEST Airline and CEO!

      Jan 13, 2021 - Customer Service Agent in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great leadership in our CEO, Ed Bastian and management team. Opportunities to advance and grow in the company. Besides the amazing benefits, it is a blessing to work for a company that truly cares for its people (employees and customers). Great culture and diversity ... employees love their jobs and take care of each other!

      Cons

      No cons comes to mind in regards to working for this amazing airline!

      Continue reading
      45 people found this review helpful
    2. 5.0
      Current Employee

      great

      Sep 18, 2021 - Aircraft Maintenance Technician 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      is great company to work they take care of employees

      Cons

      nothing bad to say about the company

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    3. What people are saying about Delta Air Lines

      Join the conversation on

      Coronavirus Work-life

      25d

      a 

      Manager

      Delta Air Lines is raising health insurance premiums for unvaccinated employees by $200 a month to cover higher Covid costs. Higher insurance costs for unvaccinated are coming.

      259

      162 Comments

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    4. 5.0
      Current Employee, more than 1 year

      Delta Ticket Agent/Gate Agent Hiring Process

      Sep 15, 2021 - Ticket Agent/Gate Agent in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The complete hiring process was well executed and very organized. Day 1: Submitted application Day 10: Received email invite to "Delta Hiring Day" & submitted requested time Day 14: Received confirmation of time requested with additional information regarding hiring requirements Day 19: Hiring day! Arrived at 11:15a for 12p interview. Everyone in the lobby was promptly picked up at 12p. DO NOT BE LATE!! You will be removed from consideration. We checked in by showing two forms of identification. We were directed to a large meeting room, where the team managers presented a 30 minute presentation to tell us all about Delta, the job, and the benefits. AND yes, flight benefits are available after completing 30 days. After the presentation, they immediately started with the interviews. Depending on how many managers they have on interview day, that's how many they take at a time. The day I was interviewed there were 6 managers. Our group was taken 6 individuals at a time. They take you all in a semi large room, with a manager sitting at each table (6). Yes, you're all in the same room. In the interview, they ask you to tell a little about yourself and then immediately start with the questions. Since you're in the same room, everyone has the same (3) questions, which you must use the STAR method of answering. 1. Describe a time you went above a beyond in helping someone. 2. Describe a time you had to provide customer service to someone difficult or angry. 3. ** I can't remember the other question Once you're done. The managers go out into the hall and start calling you out 1 by 1. That's where they tell you if they're offering a contingent offer of hire or they'll thank you for coming in and contact you later (that means you were not considered for hiring). If moving on, you're taken to another room, where they confirm your i.d. again. You are sent an email to complete preliminary new hire docs, (you must bring your phone & cords to receive the e-docs to complete), and fingerprinting. Once you're done with your paperwork you're taken to complete your drug test. It's a urine test, so drink plenty of water during the Delta presentation. After the drug test, you move on to complete the P.A.T. test (agility test). First your blood pressure is taken. Once cleared, you are then taken to the agility testing area. You are shown how to properly lift a suitcase, turn, move it 3 ft behind you, and then turn back and place the suitcase back in the starting position. Each time you return the suitcase you are asked to place an additional sand weight inside the suitcase. It's up to you as to how many you want to add each time. I opted to add the remaining 5 after the 3rd time to get it over with. Whew!! They can't tell you how much the total weight is but if I had to guess, it felt like a total of 70lbs, after I opted to add all the weights. ** Side note here: Almost every black person (slim, avg or chunky) in attendance had high BP readings. They were allowed to rest and test every 15 - 20 minutes, in hopes it would come down. But some were given physician release forms to take to their doctors. *** I saw someone call their doctors office to fax the PR form to have them sign and sent back to them. They went to the front desk for help in faxing. They were able to complete their agility test the same day. Just a thought. Once the form is completed, you have to bring your physician release into the office. They'll give you the proper instructions. Afterwards, you're allowed to go to their outside facility to complete your agility test. Again they'll give you proper the instructions. So, remember a slightly high reading does not disqualify you, you just have additional steps. I must say, I did wonder if there were problems with their equipment or the individuals taking the readings. Just a very noticeable observation, as they were all caucasian. There was a black person with their team, but this person only did the weight tests. My experience with Delta Interview/Hiring Day was great!! It's well organized, the people were super friendly and worked cohesively together as a true team. I went away excited about joining Delta. Good luck to any new prospects!! p.s. Remember, almost anything can be overlooked, except tardiness. You must be on time, and be kind.

      Cons

      Starting pay is only $17, which is just barely above the $15 minimum wage (NYC).

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      1 person found this review helpful
    5. 5.0
      Current Employee

      yes

      Sep 17, 2021 - Transportation in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company offers jobs worldwide.

      Cons

      The high turnover in management.

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    6. 5.0
      Current Employee

      Love Working For Delta

      Sep 18, 2021 - Passenger Service Agent in Jf Kennedy Ap, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent Company to work for.

      Cons

      I don’t have any cons to speak on at this moment.

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    7. 5.0
      Current Employee

      A Work Family

      Sep 16, 2021 - Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The core values of the Company leads the environment.

      Cons

      There are no cons for me to specify.

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    8. 5.0
      Current Employee, more than 1 year

      I love it!

      Sep 16, 2021 - Customer Service Agent in Newark, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company takes care of employee. I really enjoy working for Delta!

      Cons

      There is no cons about it

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    9. 5.0
      Current Employee, more than 8 years

      Best airline company

      Sep 17, 2021 - Cabin Service in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best airline company, I enjoy working here

      Cons

      None, I don’t have for this time

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    10. 5.0
      Former Employee, more than 5 years

      Bagroom

      Sep 17, 2021 - Ramp Agent - Ready Reserve 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits flexible work schedule bonuses and room for growth

      Cons

      Busy hard to get into flight attendant

      Continue reading
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    11. 5.0
      Current Employee

      The best

      Sep 15, 2021 - Anonymous Employee in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing job amazing benefits amazing people

      Cons

      There are no cons but it’s hard work

      Continue reading
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    Viewing 1 - 10 of 4,123 Reviews

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