Delta Air Lines Reviews | Glassdoor

Delta Air Lines Reviews

Updated January 21, 2018
1,893 reviews

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1,893 Employee Reviews

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Pros
Cons
  • Work/life balance could be improved (in 42 reviews)

  • Also advancement in to full time employment is a long and slow process (in 93 reviews)

More Pros and Cons

  1. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Delta Air Lines part-time

    Pros

    Great interaction with the public. Job also has great travel benefits

    Cons

    The job has long hours. Also advancement in to full time employment is a long and slow process.

    Advice to Management

    Listen to your employees. Make the employee evaluation process more transparent.


  2. "Ramp Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ramp Agent in Atlanta, GA
    Former Employee - Ramp Agent in Atlanta, GA
    Neutral Outlook
    No opinion of CEO

    I worked at Delta Air Lines full-time (More than 5 years)

    Pros

    The benefits of flying for free are very good. Pay is about average for what you are expected to do.

    Cons

    Being out in the elements during extreme cold or heat can get old quick. Can be required to stay late.

    Advice to Management

    Allow employees to grow in the company. Too difficult to move up.

  3. "Flight Attendant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines full-time

    Pros

    Good company to work for and great traveling benefits.

    Cons

    Have to be flexible, work holidays, weekends and odd hours

    Advice to Management

    Health care insurance premiums are high and very high deductibles


  4. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Atlanta, GA
    Former Employee - Systems Analyst in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Delta Air Lines full-time (More than 10 years)

    Pros

    Very good benefits, flights, 401k, insurance etc.

    Cons

    shift work, weekend work, not very "family" like environment

    Advice to Management

    hire older more experienced people


  5. Helpful (3)

    "Long time agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Nashville, TN
    Current Employee - Customer Service Representative in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines (More than 10 years)

    Pros

    Benefits and profit sharing make it a top place for employment . 7% 401k match. Travel benefits free. Flexibility to move will allow job advancement

    Cons

    Work environment can sometimes be hostile. Shift work means early mornings and working holidays . Seniority gets you better shifts


  6. "High highs, low lows"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines full-time

    Pros

    Travel the world, meet incredible people. Leave your work at work.

    Cons

    Sometimes lonely if you can't adjust to the nature of the job. Difficult work/life balance.


  7. "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Atlanta, GA
    Former Employee - Flight Attendant in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delta Air Lines full-time (More than a year)

    Pros

    FA position- non traditional work hours. Pay was very good. Benefits enjoyable. Culture infectious. Good people. Awesome leadership.

    Cons

    Difficult to get weekend off. Missed a lot at home

    Advice to Management

    Keep up the excellent job!!

  8. Helpful (1)

    "Airport customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Customer Service in Minneapolis, MN
    Current Employee - Airport Customer Service in Minneapolis, MN
    Positive Outlook

    I have been working at Delta Air Lines (More than a year)

    Pros

    Fun environment, fast paced, good company

    Cons

    Being a ready reserve employee, you worn 24 hours but are only part time so you’re not able to get the health benefits


  9. Helpful (1)

    "Research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internet Researcher in Atlanta, GA
    Former Employee - Internet Researcher in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delta Air Lines (Less than a year)

    Pros

    Amazing place very supportive and super helpful

    Cons

    Old building and not the greatest location


  10. Helpful (2)

    "Above average place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supply Attendant in Seattle, WA
    Current Employee - Supply Attendant in Seattle, WA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Delta Air Lines full-time (More than 3 years)

    Pros

    Great travel Benefits and 401k match. 6 percent match and 3 percent given automatically. 2 years to fully vest. Can make a reasonable amount without a college degree.

    Cons

    Horrible healthcare plan. Airport environment is kind of like high school. If you're in customer service, weather and other stuff that's out of your control can make for a long day.

    Advice to Management

    Hire OSMs that actually have experience in the area or group of people that they are managing


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