Delta Air Lines Reviews | Glassdoor

Delta Air Lines Reviews

Updated November 22, 2017
1,826 reviews

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1,826 Employee Reviews

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Pros
Cons
  • Lack of work-life balance; high pressure (in 41 reviews)

  • The only con is I wish I could be a full time employee with Delta in order to take advantage of all the benefits the company has to offer (in 89 reviews)

More Pros and Cons

  1. Helpful (1)

    "Reservations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Specialist in Atlanta, GA
    Current Employee - Customer Experience Specialist in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines full-time (More than 10 years)

    Pros

    Great benefits, flexible work schedule if you want it

    Cons

    My department is very micromanaged and expectations are extremely high. Management is always pushing to get more out of you
    Can’t work from home unless you live within a certain radius of an office


  2. "Sales Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Delta Air Lines full-time

    Pros

    Great employee benefits and people.

    Cons

    Overworked, always fire drills, tall organizational structure, poor training, more old-fashioned corporate culture - value hours on the job over output.

    Advice to Management

    Prioritize and simplify. Focus on quality over quantity. Hands-on training could be improved, rather than just classroom.

  3. Helpful (2)

    "Red Coat"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Red Coat in Portland, ME
    Former Employee - Red Coat in Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delta Air Lines full-time (More than a year)

    Pros

    Flexible schedule
    Travel benefits
    Working with a diverse group of people
    Teamwork
    Meeting incredible customers
    Making a difference in someone's life

    Cons

    Flight cancellations
    Reduced hours
    Airline bids
    Understaffing issues
    Complex training paths

    Advice to Management

    Promoted from customer service agent to red coat.


  4. Helpful (1)

    "Lossing Brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    I have been working at Delta Air Lines part-time

    Pros

    The benefits and the strong name it was build on or up too.

    Cons

    You get hurt, it's covered up. Death become the norm co-wks die here physical wk to much on body. Ready Reserve worker's over worked than full time employees. They will let u go when u get hurt on job which no fault of your own. They don't help disable if you become ill. Very secretive to keep imagine.

    Advice to Management

    The job is physical. When someone get hurt or ill don't fire or don't want to help accommodate to change position. Change or train them somewhere else. Don't force us to let our body die. The brand is not the brand when it has lost the care for it's immediately people. The workers are the people and the brand. Get back to #1 people and safety has to line up together. Don't cheat yourself and fake the numbers and truth.


  5. Helpful (1)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Delta Air Lines full-time

    Pros

    great company. Great coworkers. great pay

    Cons

    do not vet their grievances correctly.


  6. Helpful (3)

    "Great people!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Minneapolis, MN
    Current Employee - Flight Attendant in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines full-time (More than 3 years)

    Pros

    Since day one I felt included and valued here at Delta. Having a line with only 6reserve days a month is so great and makes being junior so much more flexible. The people I work with are fun (for the most part) and get the job done. The company focuses on People first, something I am proud to be part of. There is also plenty of opportunity to do other jobs or "special assignments" within the company allowing me to expand my resume and personal growth!

    Cons

    Every company and especially every airline has its bad days. Summer flying can be tough and tiring but overall I really can't say much as far as cons for working for Delta.

    Advice to Management

    Continue to encourage and to show gratitude for your employees and as always- keep innovating.


  7. Helpful (3)

    "No employer is perfect, but Delta is an excellent company to work for"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Delta Air Lines part-time

    Pros

    -flight benefits
    -shift trading
    -flexible
    -many volunteer opportunities

    Cons

    -no attendance policy so they hire and fire as they please
    -no union unless you're a pilot

  8. Helpful (1)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant Delta in New York, NY
    Former Employee - Flight Attendant Delta in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Delta Air Lines full-time (More than 10 years)

    Pros

    Great flights and nice crews. Once you top out after 7 years, you will have decent income. The more you fly, the more you make. A great job! And a great way to see the world.

    Cons

    Management not very hands on and if they receive customer complaints they are quick to reprimand before hearing your complete side of the store. That is why it is always best to cover yourself with an incident report first.

    Advice to Management

    More hands on would be great. Get to know your staff.


  9. Helpful (1)

    "Love working for Delta"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Orlando, FL
    Current Employee - Flight Attendant in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Delta Air Lines full-time (More than 10 years)

    Pros

    Love the job flexibility and seeing the world.

    Cons

    Working on holidays is hard.

    Advice to Management

    Reward your employees and they will reward your customers.


  10. Helpful (6)

    "Flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delta Flight Attendant in Fort Lauderdale, FL
    Former Employee - Delta Flight Attendant in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delta Air Lines full-time (Less than a year)

    Pros

    Best company ever. The A Days are great. Very professional. Safety is everything. If you want to travel the world, make money and meet new people, Delta is the perfect place.

    Cons

    I can't find any cons. If you have small kids, this is not for you. If you are starting a family that needs you , this is not a job for you. If you have no patience, this job is not for you.

    Advice to Management

    None


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