Delta Air Lines Reviews | Glassdoor

Delta Air Lines Reviews

Updated September 23, 2017
564 reviews

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Pros
Cons
  • Lack of work-life balance; high pressure (in 40 reviews)

  • I would like to apply back for a full-time job (in 81 reviews)

More Pros and Cons

  1. "Delta Air Lines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delta Air Lines full-time

    Pros

    Flexible hours, great travel benefits, fair health benefits, great 401(k).

    Cons

    The Headquarters in Atlanta can be autocratic.

    Advice to Management

    Decentralize power more.


  2. "Co-op in Data Analytics"

    StarStarStarStarStar
    Current Employee - Co-Op in Atlanta, GA
    Current Employee - Co-Op in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines (More than a year)

    Pros

    Flight benefits, good team to work on, encourage learning different parts of the company

    Cons

    Very large company, lots of bureaucracy. Some areas are very high stress.

    Advice to Management

    Recently Delta started a new "safety journey" to push for lowering injuries. Leadership has gotten on board and are all excited to help, but they are trying to lower injuries without changing the culture to be more safety oriented. Things like mentioning hazards in meetings, elevator inspections more often, and walk paths in the parking lot can go a long way.

  3. "Is a nice company and god benefit"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Bwi Airport, MD
    Current Employee - Anonymous Employee in Bwi Airport, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Costumer services is the top service I like that 👍 and very modern air plane I am a delta costumer long time ago and now i am part of them

    Cons

    No enough personal and force you to work over time
    For single people is ok but I have family and I need time for them a least 1 day a week

    Advice to Management

    Nice people


  4. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Takes care of employees; travel; benefits

    Cons

    I can't think of any and miss working there.

    Advice to Management

    Keep up the great job!


  5. Helpful (1)

    "Love my job flexibility as a flight attendant."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Atlanta, GA
    Current Employee - Flight Attendant in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Delta Air Lines full-time (More than 5 years)

    Pros

    Travel benefits, flexibility of time off as a flight attendant, amazing maternity leave time off of a year after the baby is born (not all paid), match 401k up to 8%.

    Cons

    First few years as a flight attendant are "paying your dues" and pretty grueling, but over time it gets better.

    Advice to Management

    Too many changes constantly to rules/policies/the job for us to keep up with.


  6. Helpful (11)

    "Difficult work/life balance - IFS is definitely a lifestyle."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Atlanta, GA
    Former Employee - Flight Attendant in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Delta Air Lines full-time (More than 5 years)

    Pros

    • See the WORLD! The travel benefits are wonderful when you can easily get to a hub city. (Domestic travel tends to be a little more difficult due to oversold flights.)
    • A-days (Reserve) limited to 6 days per month
    • 401K matching!
    • Uniforms gifted after training + uniform refresh allowance every year.
    • Airport food/retail discounts
    • Meet new & interesting people
    • Crew lines at security are super fast

    Cons

    • Junior flight attendants! Expect to be on reserve for 10-20+ years depending on where you're based.
    • Easy to feel like a cog in the machine
    • Lots of time/holidays/birthdays spent away from loved ones.
    • Commuting is awful. If you're in a position to move to your base city, do it!
    • Airline industry tension is at an all time high
    • Passengers are often stressed out and disrespectful onboard
    • New crew every trip - you're not always going to get along with coworkers (but trips are short!)
    • Reroutes! Don't make plans until you're about to take off for your layover city - too often the whole trip gets changed up due to weather or mechanical issues.
    • Waking up at 3am is never fun.
    • Scheduling can push you to 16 hour work days!
    • 9-hour layovers are barely enough time to be functional the next day.

    Advice to Management

    • The design of the MD-90 is AWFUL! (Keep comfort in mind on redesign)
    • Keep the work rules consistent
    • Shorter work days (12-hour days should be the cap, guys!)
    • Higher pay
    • More/higher IPY
    • Offer better health insurance
    • IFS managers should have IFS experience
    • 12-hour layovers minimum


  7. "A fair company to work for that honors diversity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Ops-Tooling Analyst
    Former Employee - Tech Ops-Tooling Analyst
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Delta Air Lines full-time (More than 10 years)

    Pros

    Diverse workforce, fair pay, decent company culture, some limited travel benefits, fun industry, employee input encouraged, good starter job, occupational flexibility

    Cons

    Increasingly shrinking benefits, too lucrative of a market to stake a career on (furloughs/R.I.F. Programs, no overtime, and inadequate macro corporate planning that leads to drastic measures such as the aforementioned programs in order to solve inadequacies.

    Advice to Management

    Implement a COLA compensation plan across the board, do away with 401k and give employees cash to invest anyway they want, and better profit sharing and performance bonuses.

  8. "Flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant
    Current Employee - Flight Attendant
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Delta Air Lines full-time (More than 10 years)

    Pros

    Travel benefits, medical benefits, 401k. Great place to work. Delta is always trying to improve work environment and profits. Very flexible and livable wages.

    Cons

    Time away from home. Working holidays and weekends. If you do not live at the base you get placed at you will have to commute to work. However you do not have to pay to fly to work. Attendance policy are very strict. You are expected to be very dependable.


  9. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delta Air Lines part-time

    Pros

    Can fly any where for free in the US, only pay taxes for abroad.

    Cons

    Not flexible with the work schedule

    Advice to Management

    Part-time position should be a little more flexibke


  10. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Atlanta, GA
    Current Employee - Specialist in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Delta Air Lines full-time (Less than a year)

    Pros

    Great culture, intelligent CEO, flight benefits

    Cons

    not enough family leave, unclear upward path


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