Delta Dental Plan of Michigan Reviews | Glassdoor

Delta Dental Plan of Michigan Reviews

Updated March 27, 2017
73 reviews

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Full-time Part-time

73 Employee Reviews

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Pros
  • Career growth, Excellent upper management, team work environment, flexible work hours (in 9 reviews)

  • The company offers Good Benefits and a (in 7 reviews)

Cons
  • Senior Management is completely out of touch (in 3 reviews)

  • Multiple Management Shake Ups in middle and lower management without addressing upper management issues (in 3 reviews)

More Pros and Cons

  1. Helpful (4)

    "Flawed Management Declining Morale"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Analyst in Lansing, MI
    Former Employee - Security Analyst in Lansing, MI
    Recommends
    Negative Outlook

    I worked at Delta Dental Plan of Michigan (More than 10 years)

    Pros

    Good Benefits and a strong balance sheet make this a company which will be around for the long haul.

    Staff are friendly and hard working on the I.T side.

    Newly renovated facilities

    Cons

    Multiple Management Shake Ups in middle and lower management without addressing upper management issues.

    New policies prevent employees from advancing up the management chain. You have to have management experience to apply for a manager position.

    Strict in the office hours 8-4 do not take into account after hours support work.

    Cafeteria is expensive.

    High Staff Attrition on the I.T. side without replacement hires has killed morale and stressed the companies ability to cope with technical issues.

    Advice to Management

    Cut Cafetaria prices by 10%
    Introduce Flextime and work from home for support staff.
     - with proper management and monitoring you can identify any slackers and disable thier WFH and flex time without blanket punishment of all Staff.

    Another look at Remuneration as Pay is not competitive.

    Think about how thing look when staff leave and cost cutting measures are taken while Upper management go on expensive junk trips and get new company cars. This effects staff morale.


  2. "Growing Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    great benefits, great work/life balance, core values

    Cons

    growing so quickly can cause strain on the workforce

    Advice to Management

    Care about each employee and they will return that in productivity and loyalty


  3. "Worse Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no pros.

    Cons

    Senior Management is completely out of touch. Encourages heavy entertainment that border lines on unprofessional behavior. Culture of company is very dysfunctional and it starts at the top.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Farmington Hills, MI
    Current Employee - Customer Service Representative in Farmington Hills, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Delta Dental Plan of Michigan (More than 10 years)

    Pros

    Weekly pay
    Benefits (but they're slowly taking them away)

    Cons

    Horrible management
    Horrible upper management
    no lunch
    pay isn't worth the lack of acknowledgement
    use to be a great company to work for but now its turning into a run mill call center
    can't wait to retire
    they don't care about your well being or health
    safety is not a factor
    Would recommend to a friend or my worst enemy


  6. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Delta Dental Plan of Michigan full-time

    Pros

    Delta is a nice place to work. Great managers and friendly co-workers.

    Cons

    The different shift hours are probably bother me the most but overall I enjoy working here.

    Advice to Management

    Good work


  7. "Moving forward"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great coworkers, nice to have a gym in-house, liked the variety of work

    Cons

    Wasted potential, good that the company shook things up

    Advice to Management

    Keep making changes, sounds like the company is improving it's culture now


  8. "Greatest job ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Communiations in Okemos, MI
    Current Employee - Corporate Communiations in Okemos, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful benefits, friendly work environment, beautiful office, very flexible with personal life

    Cons

    Concern about opportunities to advance position/career


  9. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Competitive salary, great benefits, great product with a very good market position. Good people to work with

    Cons

    Limited advancement opportunities in a number of areas.


  10. "Tolerable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Farmington Hills, MI
    Former Employee - Account Manager in Farmington Hills, MI
    Doesn't Recommend
    Neutral Outlook

    I worked at Delta Dental Plan of Michigan full-time (More than 5 years)

    Pros

    Fair pay. Great corporate incentive plan.

    Cons

    Average benefits. Poor management team in Sales department. Management operates without trust and appreciation of employees. Poor working environment.

    Advice to Management

    Learn to trust employees and show appreciation for goals accomplished.


  11. Helpful (2)

    "Systems Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Okemos, MI
    Former Employee - Systems Analyst in Okemos, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Delta Dental Plan of Michigan (More than 8 years)

    Pros

    Great office in Okemos, MI. Cafeteria, small gym, lots of office space, nice work cubicles. PTO combined vacation/sick days, paid major holidays. Very Good medical/dental/vision benefits. Defined pension, 2% per year up to 30 years.

    IT is going through a major transformation, looking to hire full time employee's to replace contractors, which is quite the switcheroo from the last 25 years. I see some good things ahead and my employment there was nothing short of sunshine and happy days. It's all about the attitude you bring.

    Cons

    As with any medium to large company, change is slow, it is taking over a year and a half to implement the new changes in IT. Very unsettling to current employee's, but I hope the brighter side is not too far away.

    Advice to Management

    Own your decisions, you were part of the process. There are some very talented people that are under utilized there, I hope you can take advantage of some of the talent you have in the affiliates that are part of your goals and don't discount them just because they come from a different state/geographic area. Good ideas always come around again, I have the loss of hair to prove it. Best of Luck to all my friends and co-workers, it was a great ride!!



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