Deluxe Corporation Reviews | Glassdoor

Deluxe Corporation Reviews

Updated November 14, 2018
456 reviews

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3.3
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Deluxe Corporation CEO Lee J. Schram
Lee J. Schram
242 Ratings

456 Employee Reviews

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Pros
  • "you can maintain work life balance easily" (in 31 reviews)

  • "Good benefits (might not be the best, but not bad at all" (in 37 reviews)

Cons
  • "High turnover rate, most employes have less than 2-year tenure" (in 10 reviews)

  • "Upper management thinks they are amazing but since they took over the reigns the only thing to show is a failing business with no growth in site" (in 17 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (11)

    "Performance oriented culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Deluxe Corporation full-time (More than 5 years)

    Pros

    A company making a transition. Going from checks to technology isn't easy and some are struggling with new expectations and need to catch up to faster pace and newer tools and tech. Great if you are a learner and a fast mover.

    Cons

    Not for everyone. If you expect to stay comfortable doing the same thing you've been doing for the last 5-10 years and be rewarded for it, you may find yourself getting left behind.

    Advice to Management

    Keep rewarding those that grow and learn. Treat those that helped to get you to this point with respect.


  2. "IT Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Deluxe Corporation full-time

    Pros

    Great team, feel like part of the family, excellent benefits

    Cons

    I am happy here and have no complaints.

    Advice to Management

    Continue to support IT modernization efforts! The benefits will far outweigh the costs.

  3. "Solid company - 5+ year employee review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Deluxe Corporation full-time (More than 5 years)

    Pros

    Have been here over 5 years and it's done very well for me. Was able to move from a basic inbound sales job and have had 3 pay grade promotions along with yearly salary increases. If you don't mind doing the same thing all day long inbound sales or customer service may be for you.

    Cons

    Very sales focused on the sales floor. Some disconnect between what upper management wants versus how it goes for sales reps and customer service reps. Not flexible at all with emergencies as they use a point system for absences.


  4. "Be ready to get laid off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Shoreview, MN
    Former Employee - Inside Sales Representative in Shoreview, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Deluxe Corporation part-time (More than a year)

    Pros

    Good co workers, friendly if you work at the same level.

    Cons

    Be ready to get laid off, especially if you are suddenly moving up and making more money. they reward people and then when you are an expert and making good many they lay you off

    Advice to Management

    Give call center people more time for a bathroom break instead of counting the seconds you are off the phones and use it against them, people shouldn't be treated as machines.


  5. "Need to adjust"

    StarStarStarStarStar
    Current Employee - Product Manager in Saint Paul, MN
    Current Employee - Product Manager in Saint Paul, MN

    I have been working at Deluxe Corporation full-time (More than 8 years)

    Pros

    Good people working there at the time

    Cons

    Limited strategic vision and market knowledge

    Advice to Management

    Hire from the outside and listen to them


  6. "Very welcoming, family-like atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Deluxe Corporation full-time (Less than a year)

    Pros

    Amazing company atmosphere, team meetings are fun, we actively engage in events and we make sure there is a personal aspect in every conversation because its our people that matter.

    Cons

    It can be a little clingy.

    Advice to Management

    Keep your team in the loop with changes.


  7. "Online Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Deluxe Corporation full-time

    Pros

    Solid traditional business in place with knowledgeable direct and channel distributors.

    Cons

    Too much turnover at the VP product level, tough to gain traction on product development without a consistent vision.

  8. "Great Place to grow"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Shoreview, MN
    Current Employee - Anonymous Employee in Shoreview, MN

    I have been working at Deluxe Corporation full-time (More than a year)

    Pros

    Great opportunity to work remotely

    Cons

    No cons so far, great team.


  9. "Solid conservaticve company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Specialist
    Current Employee - Customer Support Specialist
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Deluxe Corporation full-time (More than 5 years)

    Pros

    Solid company, decent benefits, some room for growth

    Cons

    Traditional corporate top down communication. Not transparent in its choices

    Advice to Management

    use the potential you have on hand. there are many untapped resources languishing in your organization.


  10. Helpful (2)

    "Developer @ Elkhorn office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Development Engineer II in Elkhorn, NE
    Former Employee - Development Engineer II in Elkhorn, NE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Deluxe Corporation full-time (More than 3 years)

    Pros

    No accountability for missing deadlines or subpar performance

    Cons

    No accountability for missing deadlines or subpar performance
    No investment in staff skills
    Low morale
    Dishonest local management
    Unrealistic workload expectations

    Advice to Management

    Deluxe corporate should replace all management in place at Elkhorn
    Hire minimally qualified developers or relocate all positions to Atlanta where they can be managed professionally


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