Deluxe Corporation Reviews | Glassdoor

Deluxe Corporation Reviews

Updated September 21, 2017
375 reviews

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2.8
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Deluxe Corporation CEO Lee J. Schram
Lee J. Schram
203 Ratings

375 Employee Reviews

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Pros
Cons
  • Sometimes upper management tried to implement changes without understanding the impact that it would have to various parts of the company (in 13 reviews)

  • It is really a good place to work, a good job to get your foot in the door for customer service and troubleshooting (in 10 reviews)

More Pros and Cons

  1. "Financial services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Data Entry Operator
    Current Employee - Senior Data Entry Operator
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deluxe Corporation full-time (More than 8 years)

    Pros

    Deluxe is definitely an Equal Opportunity Employer

    Cons

    Salaries aren't the greatest and most positions are dead end


  2. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Shoreview, MN
    Former Employee - Account Manager in Shoreview, MN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Deluxe Corporation full-time (More than 5 years)

    Pros

    Stable Company
    Good Environment
    Friendly Co-Workers
    Tuition Reimbursement

    Cons

    Slow growth potential
    limited advancement opportunities

  3. "Anonymous - Remote Rep."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deluxe Corporation full-time (More than 8 years)

    Pros

    Decent Pay, Good Benefits, Generous Time off and Paid Vacation, Matching 401K. Worked with some very wonderful people, except the one's in the Cons below.

    Cons

    Where do I start....Worked there 9 years. Was severed twice. Needless to say, you were always looking over your shoulder for the axe to fall. And it usually did in... December....Nice huh? Had 5 managers in those 9 years. Each one was more desperate than the last one. Every year we got to go to the National Sales meeting (most times in January, in MN) Oh joy. There they would set out the new Sales Strategy which included more work and stricter Commission guidelines until it was no longer an Individual Commission, but one you would get if the whole group was over quota. So you could work your tail off, but unless the group quota was met, you didn't get squat. As a dying industry, the Managers became more desperate, Micro-Managed hardly describes the level of terrible treatment put upon our group. Apathy? Ha! That would be a good thing! The needle on the morale meter was pinned. My last manager was "rogue" - brow beating my workmates to the point of tears. HR did nothing. And HR is a whole other story. There is a happy ending to this though. The company severed us all - 25+. But the real cool part is they severed our managers and their manager. How often does that happen!?! I feel bad for those friends that had to move on, but perhaps it was for the better.

    Advice to Management

    I have no words for here.


  4. "Deluxe corp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Press Operator
    Current Employee - Press Operator
    Positive Outlook
    Approves of CEO

    I have been working at Deluxe Corporation full-time (More than a year)

    Pros

    Benefits are good. Air conditioned place. You

    Cons

    Communication throughout plant is horrible. Hours are also horrible.

    Advice to Management

    Communication is Key!!


  5. Helpful (4)

    "Unwilling to invest in the future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Shoreview, MN
    Current Employee - Anonymous Employee in Shoreview, MN
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Deluxe Corporation full-time (More than 5 years)

    Pros

    People with good intentions.
    Ability to learn how "business" works.
    Data driven company.
    Pay is good.

    Cons

    CEO only cares about financials, which results in short term tactics and not long term strategy. Unwilling to innovate for fear of revenue loss.
    Not known as a technology company so can't attract great tech talent.
    Poor talent is held on too long, resulting in a lot of spinning and tip-toeing.

    Advice to Management

    Think long term and not short term.
    Invest in innovation.
    Don't keep doing what's safe.


  6. "When passion dies apathy thrives!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Deluxe Corporation full-time (Less than a year)

    Pros

    Work with really creative people who are passionate about innovation. Compensation is good.

    Cons

    Management will not enforce the overall vision of future growth. Employees, who were once passionate become apathetic. High turnover rate, most employes have less than 2-year tenure.

    Advice to Management

    Enforce your policies consistently and listen to employee feedback.


  7. Helpful (4)

    "FEAR BASED Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Deluxe Corporation full-time (More than 3 years)

    Pros

    They have an Excellent benefit package.

    Cons

    They have FEAR BASED Management.

    Advice to Management

    Top executives should really pay attention to how the management speaks to employees. My manager yelled, said many snide remarks and was hostile on a regular basis and there was no recourse. I left the job after getting nowhere with HR regarding the abuse.

  8. Helpful (1)

    "Good culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Deluxe Corporation full-time (More than 10 years)

    Pros

    Great people work at Deluxe - culture is good, people are very friendly and helpful. Good work life balance.

    Cons

    extremely confusing to learn all the different systems and brands


  9. Helpful (1)

    "Product development -DR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Deluxe Corporation full-time

    Pros

    Pay is competitive and benefits good . Destination Rewards had a better environment except for Directors there . Deluxe taking over brought environment of distrust , and employees trying to impress Managers in Atlanta

    Cons

    Cons can be a book. Managers appointed in the location after Deluxe took over are incompetent and made To lead only because they can be controlled and have no opinions of their own .free opinion is a joke. Constant stress in the environment .
    Hr for financial services is a joke . Several complains made about senior management who exist from Destination rewards days but nothing has been done. Layoffs happened in December so a lot of people let go. People are leaving left and right .no scope of growth unless you are a favorite or very good at covering how incompetent you are. Over worked for no reason .

    Advice to Management

    At this point senior management old and new are the problem . They retain and promote people who are not leaders


  10. Helpful (3)

    "A Culture Of Unprofessionalism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Atlanta, GA
    Former Employee - Quality Assurance Analyst in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Deluxe Corporation full-time (More than a year)

    Pros

    Good Pay and Benefits package

    Cons

    The Atlanta office is a model of unprofessionalism. A common mode of communication is "yelling"! This behavior is the norm for the Bankers Dashboard team & is exhibited by development, the business analyst as well as supervisors. The only group held accountable is the QA team. Poorly written business requirements\acceptance criteria are common practice and when you seek clarification you are vilified. This was the single worst experience in my 25 years of working in corporate America. As a person of color I have never had a manager tell me using the rest room during a 4-5 hour sprint ceremonies gave the impression I was disengaged & not concerned with my job. When my White peers used the restroom the same conclusions were not drawn. Upper management can’t see the forest for the trees as they think the extremely high turnover rate is normal for software development.

    Advice to Management

    Stop hiring your friends & conduct business like professionals. All teams need to be held accountable.


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