Deluxe Corporation Reviews | Glassdoor

Deluxe Corporation Reviews

Updated February 15, 2017
333 reviews

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333 Employee Reviews

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Pros
  • Excellent Benefits and work/life balance (in 25 reviews)

  • Wonderful employees, good benefits all team players (in 32 reviews)

Cons
  • Only the upper management fares well (in 10 reviews)

  • It is really a good place to work, a good job to get your foot in the door for customer service and troubleshooting (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Production Operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Operator in Ayer, MA
    Former Employee - Production Operator in Ayer, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Deluxe Corporation (More than 3 years)

    Pros

    Really good benefits, Rewards for 5s initiatives, General corporate concern.

    Cons

    To many to mention, Dislocated management. To many Process changes, Long term employees who previously worked for NEBS are not particularly happy with the Deluxe culture or having trouble adapting.

    Advice to Management

    LISTEN!! ...do not just hear your employees when addressing concerns about their general welfare on the job!


  2. "Customer Service Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Pleasant Garden, NC
    Former Employee - Customer Service Associate in Pleasant Garden, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Deluxe Corporation (Less than a year)

    Pros

    Deluxe can be a fun place to work. The people you work with are marvelous and there is a family feeling after a while.

    Cons

    It can also be stressful being on the telephone all the time except for breaks and lunch. It wears you out mentally.

    Advice to Management

    If people were allowed a little more time off the phone it would sure help the employees regroup mentally and feel more valued.


  3. "Billing Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Deluxe Corporation full-time

    Pros

    Great company to work for. People are awesome.

    Cons

    Changing direction of products and market. Not bad but you need to be able to accept change.

    Advice to Management

    Keep up the good work.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Technical Support Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Agent in Lenexa, KS
    Former Employee - Technical Support Agent in Lenexa, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Deluxe Corporation full-time (More than a year)

    Pros

    Great communication between team members and middle management. Positive atmosphere. Great employee culture. It really felt like the team was designed to make you better at your job.

    Cons

    Unreasonable goals for employees, low pay, and lack of upwards mobility.


  6. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Deluxe Corporation full-time (More than a year)

    Pros

    Benefits and the people you work with are great! A lot of changes in process

    Cons

    I do not have any cons


  7. "Solid Company with great people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Generation Specialist in Boca Raton, FL
    Former Employee - Lead Generation Specialist in Boca Raton, FL

    Pros

    Culture. People. Perks. Peer recognition program set up to acknowledge those that live by company values.

    Cons

    Can get repetitive but what job doesn't have it's mundane task list?

    Advice to Management

    Keep it up!


  8. Helpful (3)

    "Avoid if you can"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Management in Shoreview, MN
    Current Employee - Product Management in Shoreview, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Deluxe Corporation full-time (More than 3 years)

    Pros

    Benefits and salary are competitive. Working at home and flexible hours are accommodated in some departments. There are some smart and talented people here that are trying their best.

    Cons

    Leadership from the top down is weak and ineffective. The culture encourages department heads to be territorial and defensive because the pie is shrinking and all are desperate to hang on to their slice. Long-time employees who give mediocre performances stay on (and on) and fight any change. New hires come in with enthusiasm and fresh ideas but most find it impossible to maintain that enthusiasm past the first year. In some areas of the company, the culture is emotionally toxic, with entrenched cliques making life difficult for anyone they don’t like. Too many smart people are leaving the company because of the lack of leadership, failing product lines, inferior technology, toxic environment, and resistance to change.

    Advice to Management

    Management has shown time and again that they have no interest in change, no interest in critical feedback, no interest in truly transforming the company. The single thing that interests management is the stock price.


  9. "IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Work flexibility was very good

    Cons

    layoffs happen way too often


  10. "Press operator 1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lenexa, KS
    Current Employee - Anonymous Employee in Lenexa, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Deluxe Corporation full-time

    Pros

    Benefits, good co workers, decent pay for what we do.

    Cons

    Short breaks two 15's so your always tired. Get ready to do the job of 3 people.

    Advice to Management

    Don't talk down to grown adults. Give us longer breaks.


  11. "Good place to be if you're willing to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Shoreview, MN
    Current Employee - Business Development Manager in Shoreview, MN
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Deluxe Corporation (More than 10 years)

    Pros

    Interesting products, lots of resources

    Cons

    Old school management, frustrating practices



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