Deluxe Corporation Employee Reviews about "leadership"
58% would recommend to a friend
(89 total reviews)
59% approve of CEO
Found 89 of over 1K reviews
Updated Nov 29, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Poor management and HR, lots of miscommunications" (in 65 reviews)
- "I have had 5 different managers for the same position (sometimes for better, sometimes for worse)." (in 31 reviews)
- "Annual layoffs in certain areas limit the ability to drive success of some projects" (in 29 reviews)
- "Upper management thinks they are amazing but since they took over the reigns the only thing to show is a failing business with no growth in site." (in 22 reviews)
- "The senior leadership tends to lose focus of what is important and senseless processes get in the way of your day to day." (in 20 reviews)
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Reviews about "leadership"Return to all Reviews
- 2.0Oct 5, 2015MarketingCurrent Employee, more than 3 yearsShoreview, MN
Low stress. Good work life balance- seldom work at home in the evenings. Decent pay and benefits.
The company is a disaster from a strategic standpoint. They will acquire companies in order to buy revenue and then see them fail over and over again. There is a collective groan every time an acquisition is announced because it is known this is money pissed away that will need to be made up elsewhere. Different functional areas are often not on speaking terms which is perpetuated by disfunction at the senior leadership level. There is no way this company will succeed in its current form. I would not plan on a long term career here. In fact run away... Fast.12
- 1.0May 23, 2022Senior Manager of Data EngineeringFormer Employee, more than 1 yearBoca Raton, FL
The Datamyx division treated employees well before the Deluxe takeover.
They will not last in FinTech and senior leadership does not seem to know what direction to take.5
- 4.0Oct 25, 2022Senior QA Automation EngineerCurrent Employee, more than 1 yearAtlanta, GA
The company is in the growing trend with the new techs and the leadership team is great
Changing is hard and takes time needs patience
- 1.0Jul 14, 2021Senior AnalystCurrent EmployeeMinneapolis, MN
Some benefits that are offered are decent. Many of the lower level people who have survived are talented and fun to work with, but unfortunately treated horribly. Read the reviews that actually have detail and you will see the truth.
The executive leadership team are great at finding ways to give nothing to their employees with excuses and false promises. The new CEO has been there since Nov, 2018 now, never given out a raise to anyone other than the other executives. Took bonuses away for 2 years, took the 401k match away, basically took any monetary incentive from the people doing all the work. Meanwhile, he and his executive pals who are getting paid primarily with stock incentives are sitting pretty with all the large aquisitions that are propping up the stock price. Now they're opening a new HQ in downtown Minneapolis where parking is far from cheap. So in addition to the high inflation, we're now getting around a $40-50/week pay DECREASE due to them opening this HQ. Luckily the Cloud space is hot right now, so know that i'll be finding a new job that appreciates and pays their employees. soon. Stay away from this place!10
- 1.0Jan 6, 2011Anonymous EmployeeCurrent Employee
Profitable and well established client base. Minnesota-nice employees.
Not confident Deluxe has the executive leadership to transform a large company into a nimble digital services firm.3
- 3.0Jan 24, 2012Anonymous EmployeeFormer EmployeeShoreview, MN
Deluxe has a very strong business model, building on their relationships with small businesses and financial institutions to provide them with new products and services as their traditional products (checks and forms) decline. They are getting into the online marketing space at the right time through a number of key acquisitions. They have some great employees who really want to make this company transformation work.
The senior leadership team is not equipped to motivate and drive the change needed. The CEO, when brought in, was a super fit for what Deluxe needed at the time: driving a turnaround, cutting costs, streamlining the organization and putting a clearly defined business strategy in place to transform the old check printer. It is now time for someone to take over that can inspire and motivate change. The current method is through fear and threat. Unrealistic demands on revenue growth without the support and time needed for new businesses are put on new leaders as they are brought in, setting them up for failure. This has unfortunately resulted in declining moral and constant churn at very key leadership positions. I really liked working at Deluxe, and feel they have a real chance with their strategy. They just need to do some cleaning at the top.4
- 4.0Oct 2, 2019Product OwnerCurrent Employee, more than 8 yearsWaterloo, ON
Deluxe has great solutions and products. Great people and a strong vision.
The senior leadership tends to lose focus of what is important and senseless processes get in the way of your day to day.
- 2.0Mar 28, 2012Anonymous EmployeeFormer Employee
dedicated employees in the trenches
Senior leadership that only cuts cuts cuts....no consideration to the impact of employees or the service to customer3
- 2.0Nov 14, 2016Product ManagementCurrent Employee, more than 3 yearsShoreview, MN
Benefits and salary are competitive. Working at home and flexible hours are accommodated in some departments. There are some smart and talented people here that are trying their best.
Leadership from the top down is weak and ineffective. The culture encourages department heads to be territorial and defensive because the pie is shrinking and all are desperate to hang on to their slice. Long-time employees who give mediocre performances stay on (and on) and fight any change. New hires come in with enthusiasm and fresh ideas but most find it impossible to maintain that enthusiasm past the first year. In some areas of the company, the culture is emotionally toxic, with entrenched cliques making life difficult for anyone they don’t like. Too many smart people are leaving the company because of the lack of leadership, failing product lines, inferior technology, toxic environment, and resistance to change.10
- 2.0Aug 3, 2021DirectorCurrent Employee, more than 5 years
This company supports small business success. The employees believe in the history of the company.
Leadership is confusing and unfocused. Too many things going at the same time. Need to think about employees.6