Deluxe Entertainment Reviews | Glassdoor

Deluxe Entertainment Reviews

Updated June 16, 2017
330 reviews

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2.6
Star Star Star Star Star
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John Wallace
53 Ratings

330 Employee Reviews

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Pros
  • Dynamic work environment with talented engineers (in 25 reviews)

  • Really great people working in day to day operations, direct management were encouraging and supportive (in 21 reviews)

Cons
  • ZERO cost of living adjustments (in 15 reviews)

  • No work/life balance: you are expected to give up your personal life to serve the company (in 15 reviews)

More Pros and Cons

  1. "Steady work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Motion Graphics Designer in Los Angeles, CA
    Current Employee - Senior Motion Graphics Designer in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Deluxe Entertainment full-time (More than a year)

    Pros

    Steady, pays on time, good work hours, pays a decent rate

    Cons

    There are too many middle managers.

    Advice to Management

    They need a graphics IT Support person.


  2. "Do not recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burbank, CA
    Current Employee - Anonymous Employee in Burbank, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Deluxe Entertainment full-time (More than a year)

    Pros

    A few people know the job and are fair. There is a handful of good leaders left. Benefits could be better.

    Cons

    No room for growth, most people are completely clueless. Too many cooks in the kitchen. HR is a joke. Salaries are low specially if you are a woman. Managers are doing the work of Directors and unnoticed, Directors are getting paid the big bucks and are appreciated/promoted/given incentive as if they were the ones doing the job. The forces that created what Deluxe is today have already left.

    Advice to Management

    Promote the people that deserve it, give them incentives in the way of salary increases . Improve health benefits and show appreciation.

  3. Helpful (1)

    "Senior Account Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Coordinator in Los Angeles, CA
    Current Employee - Account Coordinator in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Deluxe Entertainment full-time

    Pros

    Nice people, down to earth, decent salary

    Cons

    No room to advance, most people are completely inexperienced, no accountability

    Advice to Management

    Actually manage people and accounts


  4. Helpful (2)

    "Too Big for their own good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Burbank, CA
    Current Employee - Account Manager in Burbank, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Deluxe Entertainment full-time (More than a year)

    Pros

    Steady work, super slammed at times. Benefits are standard for the industry, not bad, but could be better.

    Cons

    Too many cooks in the kitchen. It doesn't seem like management knows what's going on below. Very disconnected, and not enough opportunities for growth. Once you get in and do a good job, you're there for life. There's no moving up!

    Advice to Management

    Actually follow through on what you say!


  5. Helpful (5)

    "Great company, culture, and people1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Burbank, CA
    Current Employee - Account Manager in Burbank, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deluxe Entertainment full-time (More than a year)

    Pros

    Everything... this place is great.

    Cons

    My only complaint is pay. I love my job, team, and boss, but I wish I was getting paid hourly, instead of salary. I work more than 40 hours a week, and it would be great to get paid accordingly. Account Coordinators, Account Managers, and Sr. Account Managers should be hourly, or be given a huge pay increase if they are salary. If you want to retain your employees please keep this in mind. Working here is fast paced, and requires people who know what they are doing, and are the best in the industry. They should get compensated accordingly.

    PPO is crazy expensive.

    Advice to Management

    Pay your employees more... they deserve it. Especially if you want them to stick around for the long haul.


  6. Helpful (2)

    "Find Another Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burbank, CA
    Current Employee - Anonymous Employee in Burbank, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Deluxe Entertainment full-time (More than a year)

    Pros

    You get to watch current films and TV shows for free. (Does that even count?)

    Cons

    The pay is terribly low. Management is worse, especially the lifers, who are incompetent, lazy, disrespectful, and unfair. Deluxe has an awful company culture, where the training is poor, managers are quick to scapegoat their subordinates, and there is no hope of advancement.

    Advice to Management

    Declare bankruptcy and close the company for good. In all seriousness, fire the lifers and really promote people based on merit. The lifers bring their friends and relatives into the company and this needs to be stopped because nepotism has destroyed Deluxe.


  7. Helpful (1)

    "Money in- no money out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Monkey in Moosic, PA
    Current Employee - Media Monkey in Moosic, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Deluxe Entertainment full-time (More than a year)

    Pros

    Decent Salary and Benefits, Strong Global Presence.

    Cons

    Processes are not universal to all facilities/groups. No standardization. Management doesn't spend money on equipment.

    Advice to Management

    Spend money and standardize while futureproofing

  8. Helpful (1)

    "Stay away from the swamp!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burbank, CA
    Former Employee - Anonymous Employee in Burbank, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Deluxe Entertainment full-time (More than 3 years)

    Pros

    Free snacks and sodas in the office

    Cons

    I worked at Deluxe over 3 years, nothing gets better there, it just gets worse! All the benefits and policies have have been cleverly designed to get you stuck there and loose your confidence to just get a paycheck and no training so you become useful only for that specific environment (tribal knowledge) , while you become outdated for the job market cause you need the paycheck. Basically everything over there is YOUR problem!

    Anti-female environment and HR is a JOKE! If you complain about a harassment, you'll find yourself in a situation to prove them you're innocent!!!

    Deluxe supports a lot of work visas, so you end up being in a gang of people from same country backing each other up and ready to cut your throat so they don't loos their job and have to leave US!

    Advice to Management

    You are a very good manager with a good faith. I like the fact you are trying hard to make the improvements but you're on your own.


  9. Helpful (3)

    "Sr Director, Applications Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Developer in Burbank, CA
    Former Employee - Lead Developer in Burbank, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Deluxe Entertainment full-time (More than 5 years)

    Pros

    Fixable hour as developer.
    Wide range of projects happening. Good place to learn different skills, coding languages. Forced to be strong or to be played.

    Cons

    Very political place. Two major groups are taking over all major projects, where none royal family team can only maintain old projects that waiting to be killed or replaced.
    Taking forever to doing migrations of different groups and people.
    Currently is looking to replace similar products, good luck if you are not working on the one the is on the list of replacing/merging product. Even if the application is better, will be replaced by royal family's own projects.
    Hiring is just temporary, once the products merged, there will be question about what i can do. Unless you are joining the team that in the royal family.

    Advice to Management

    Respect people based on their contributions and skills fairly.


  10. Helpful (2)

    "Director of Accounting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burbank, CA
    Current Employee - Anonymous Employee in Burbank, CA
    Recommends
    Approves of CEO

    I have been working at Deluxe Entertainment full-time

    Pros

    Industry is very dynamic and full of excitement to know you work for a company that somehow is involved in the process for any major film you watch at movie theater.

    Cons

    Management culture, new management seems to get it now, still early to call.

    Advice to Management

    Continue what seems to be a real change to management culture.


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