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Deluxe Entertainment Reviews

Updated February 21, 2018
410 reviews

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2.8
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John Wallace
95 Ratings

410 Employee Reviews

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Pros
  • Great people, good tech support, promote from within (in 29 reviews)

  • Good work environment, friendly people (in 27 reviews)

Cons
  • No work/life balance: you are expected to give up your personal life to serve the company (in 17 reviews)

  • I haven't had a raise in 3 years only cost of living increase which is about 3% of rate of pay (in 16 reviews)

More Pros and Cons

  1. Helpful (1)

    "Getting Excited"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Los Angeles, CA
    Current Employee - Senior Engineer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deluxe Entertainment full-time (More than 10 years)

    Pros

    I have been with Deluxe for 15+ years and seen the ups and downs. The focus on growth and innovation is really changing the dynamic in our group. For the first time in my long career here, I truly believe we are committed to the employees and growth. Best part is getting to share these changes with our customers.

    Cons

    There has been a lot of consolidation and change to get to this point. Seems to be stabilizing, but members of the team, especially the long service ones, get a bit negative to change. Can be distracting.

    Advice to Management

    Keep the investment and support flowing - it is paying off

    Deluxe Entertainment Response

    Feb 12, 2018 – Employee Experience

    Thanks for taking the time to leave a review. It's great to hear thoughts from people who have been longstanding in the business, especially those that are working on solutions for our customers... More


  2. "Like the Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative in Burbank, CA
    Current Employee - Account Representative in Burbank, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deluxe Entertainment full-time (More than 3 years)

    Pros

    I work with a terrific team. Very smart, dedicated and honest. Many have become friends outside the office. A great place to work.

    Cons

    Industry is speeding up - more pressure on us

  3. "Nice people, product is not convincing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burbank, CA
    Former Employee - Anonymous Employee in Burbank, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Deluxe Entertainment full-time (More than a year)

    Pros

    Excellent office location in Burbank; good team, people helping each other; I didn't see internal politics.

    Cons

    The product I was working on was just a re-write of an old one. Technology wasn't updated, working on old version of Java and OS.


  4. "Content Manager/Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Burbank, CA
    Former Employee - Analyst in Burbank, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Deluxe Entertainment full-time (More than a year)

    Pros

    Work was relatively stress-free. Fun environment

    Cons

    No Upward mobility. No ownership of work

    Advice to Management

    Empower your employees.


  5. Helpful (1)

    "Just Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Deluxe Entertainment full-time

    Pros

    There seems to be some changes occurring in management that reflect a smarter business strategy. It remains to be seen if the changes will be for the better or lasting.

    Cons

    Low morale in long-term employees. Few opportunities for advancement.

    Advice to Management

    Recognize your talented employees and engage and retain them.


  6. Helpful (4)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Burbank, CA
    Former Employee - Account Manager in Burbank, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Deluxe Entertainment full-time (Less than a year)

    Pros

    Has potential if they appreciated there employees and creates some protocol that the clients need to stick too. Clients make the calls and run the business. Great employees that are worked robrhe bone and always leave

    Cons

    Too many hours and they expect you too work everyday and don't care about your other family responsibilities. Trying to set you up to fail but expecting way to much that is almost impossible to complete. Client is always right, outdated systems that makes work very manual and time consuming. Too many Spreadsheet and trackers. Stop taking work from the clients when they don't provide what you need to get started. Stand up for your employees. Turn around times are a joke and create the missed delivery dates they scold you about. Too many bottle necks in the company that slows the entire process down.

    Advice to Management

    Very capable management but hihhr ups and clients run the company. Too scared to loose an account. And the clients know this.


  7. Helpful (4)

    "Unstable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great history in the motion pictures, that we are not the part of it any longer.

    Cons

    Major issues with the management and future planing. Get out while you can...

    Advice to Management

    Too late to save the lost cause

    Deluxe Entertainment Response

    Feb 12, 2018 – Employee Experience

    Thanks for your review, we do have a great history in motion pictures and are still very much part of this.
    Hopefully you will have seen regular updates from the management team covering off future... More

  8. Helpful (3)

    "QC Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burbank, CA
    Former Employee - Anonymous Employee in Burbank, CA

    I worked at Deluxe Entertainment (More than a year)

    Pros

    Friendly people to work with. Partial team effort in the QC department. Latest movie and television titles to work with.

    Cons

    To many micro managing and false hope for movement. Work flow can be overwhelming with very short deadlines. Which lead to mistakes. Quantity over quality is what happens here. Outsource many jobs and now loyalty . Which leads to very low wages.

    Advice to Management

    Give your employees positive praise and work with them in improving the workflow in an efficient manner.


  9. "OSA Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Deluxe Entertainment full-time

    Pros

    Decent Pay for the Area

    Cons

    No career advancement available, Poor workers

    Advice to Management

    Fire the worthless workers


  10. Helpful (3)

    "nice work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burbank, CA
    Current Employee - Anonymous Employee in Burbank, CA

    I have been working at Deluxe Entertainment full-time (More than 5 years)

    Pros

    Good management system and good people. willing to make fun and nice place.

    Cons

    move slowly on new technology


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