Deluxe Entertainment Reviews | Glassdoor

Deluxe Entertainment Reviews

Updated August 8, 2017
347 reviews

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2.8
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John Wallace
65 Ratings

347 Employee Reviews

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Pros
  • Good work environment, friendly people (in 24 reviews)

  • Really great people working in day to day operations, direct management were encouraging and supportive (in 23 reviews)

Cons
  • No work/life balance: you are expected to give up your personal life to serve the company (in 17 reviews)

  • ZERO cost of living adjustments (in 15 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Opportunities!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Deluxe Entertainment full-time (Less than a year)

    Pros

    There are many opportunities to move up in this company, just have to apply yourself and grow within the area you want to transfer to.
    Most of the time, we are most likely involved in most of the films being released today.

    Cons

    My drive to Santa Monica is hectic and parking is sometimes tough.

    Advice to Management

    Highlight more employees and their artistry.

    Deluxe Entertainment Response

    Aug 10, 2017 – Employee Experience

    Thanks for your review and it 's great to see people applying themselves! We will take note of highlighting employees so thanks again for your feedback.


  2. "Exciting Challenges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deluxe Entertainment full-time (More than a year)

    Pros

    The video space is so dynamic right now and Deluxe is a central company in supporting video creation and distribution worldwide. It is face paced and challenging work that is very satisfying to take on. There is new leadership in place and the company continues to change.

    Cons

    It is a large company with a lot to do and a a lot of personalities to work with at a time when speed is vital.

    Advice to Management

    Keep focused on the most important opportunities.

    Deluxe Entertainment Response

    Aug 10, 2017 – Employee Experience

    Thanks for taking the time to write a review, we enjoy video too!

  3. Helpful (1)

    "Great people, not-great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Exhibitor Services Representative in Burbank, CA
    Current Employee - Exhibitor Services Representative in Burbank, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Deluxe Entertainment full-time (More than a year)

    Pros

    The work is really interesting, co-workers are mostly good

    Cons

    Management has no idea what people on the bottom rung are doing, does not appreciate their jobs

    Advice to Management

    Don't walk through a department with a bunch of people who were just laid off and talk about your plans for their desks as if they're not there.


  4. "Great Company to Work and Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Control Technician in Moosic, PA
    Former Employee - Quality Control Technician in Moosic, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Deluxe Entertainment full-time (More than a year)

    Pros

    Pay is great. Clients are amazing. Management is wonderful.

    Cons

    The technology present in the office is lacking!

    Advice to Management

    Buy new computers!!!


  5. "Raspberries"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Coordinator in Burbank, CA
    Former Employee - Account Coordinator in Burbank, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Deluxe Entertainment full-time (More than 3 years)

    Pros

    Really helpful with the tuition reimbursement and paternity leave. Also the happy hours and free bagel Thursday's were great!

    Cons

    Not much room for movement if you become interested in another aspect of the business as you learn more about what different parts of the company performs

    Advice to Management

    If I'm an account coordinator that'd like to be in subtitling then why not. I mean, I already know the culture.


  6. Helpful (5)

    "Great Stepping Stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Burbank, CA
    Current Employee - Project Manager in Burbank, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Deluxe Entertainment full-time (More than 3 years)

    Pros

    - Fun Atmosphere
    - Opportunities available for those who want them
    - Great learning experiences both technically and professionally
    - There are Deluxe alumni all over the industry

    Cons

    - Corporate level VERY out of touch with those on the ground floor
    - HRs first priority is Deluxe and its reputation, then you
    - You will put in a TON of over time, which if great...until they make you salaried

    Advice to Management

    - Directors need more support from their superiors
    - Re-evaluate what you consider "industry-standard" pay


  7. Helpful (2)

    "bad, bad, bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate in Burbank, CA
    Former Employee - Corporate in Burbank, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Deluxe Entertainment full-time (Less than a year)

    Pros

    clients are cool and have cool projects, benefits are decent

    Cons

    lack of leadership, no cohesion across the company, poorly treated, bad morale, poor facilities, most leaders are hobbyists and have limited financial and business acumen then the business suffers and the lower level staff are let go conversely they never get the raises when things go well

    Advice to Management

    define the culture and how it will be expressed; hold leaders accountable to performance and pay them to meet their objective

  8. Helpful (1)

    "Unfortunate."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Deluxe Entertainment full-time (More than a year)

    Pros

    A handful of coworkers were really great.

    Cons

    Extreme lack of communication from every aspect of the company, extremely low/unlivable compensation, empty promises of promotion and trajectory, hierarchy of who is treated well and who isn't, absolutely zero incentive to exceed job expectations, rude and sexist producers, HR is completely unhelpful, throws parties for clients and leaves all the clean up and mess to the support staff who often gets drunk and does nothing, no one is held accountable for their actions, and the list goes on and on.

    Advice to Management

    Clean sweep and start over.

    Deluxe Entertainment Response

    Aug 10, 2017 – Employee Experience

    Thanks for your review and we are sorry you feel this way, please do get in contact with hrqueries@bydeluxe.com so we can address these issues.


  9. "Steady work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Motion Graphics Designer in Los Angeles, CA
    Current Employee - Senior Motion Graphics Designer in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Deluxe Entertainment full-time (More than a year)

    Pros

    Steady, pays on time, good work hours, pays a decent rate

    Cons

    There are too many middle managers.

    Advice to Management

    They need a graphics IT Support person.


  10. Helpful (2)

    "Learn & Leave"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Deluxe Entertainment full-time (More than 5 years)

    Pros

    *meet extraordinary people
    *many opportunities to learn if you put yourself out there

    Cons

    *internal promotion = paid less than industry standard
    *no reward for being innovative or taking initiative (unless you count more work as reward)
    *too many layers of upper management that don't understand the specific industries they're overseeing

    Advice to Management

    Deluxe attracts people that enjoy a good challenge. However Deluxe does not value people that put in good work to overcome those challenges. Believe it or not you CAN be a profitable business AND take care of your employees.

    Deluxe Entertainment Response

    Aug 11, 2017 – Employee Experience

    we are sorry you feel this way, please feel free to contact hrqueries@bydeluxe.com if you wanted to discuss this further.


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