Demandware Reviews | Glassdoor

Demandware Reviews

Updated January 17, 2017
94 reviews

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Full-time Part-time

4.4
Star Star Star Star Star
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Marc Benioff
3 Ratings

94 Employee Reviews

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Pros
  • lots of trust re: flexible time, work/life balance (in 8 reviews)

  • Great work environment, great people, management is effective and communicates well (in 8 reviews)

Cons
  • Under investment in core support teams means lots of work for some whilst others wax lyrical about a wonderful work-life balance (in 4 reviews)

  • Growing pains and integration with Salesforce (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "My favorite job in 16 years!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Demandware full-time (More than a year)

    Pros

    Great environment, great work/life value and understanding, world-class benefits, amazing team building in turn promoting a positive and productive work environment. Competitive salaries for the regions they occupy and an exponential growth element. Upper management makes it a point to get to know WHO you are, not just what you do, and can and will engage in conversations with you no matter what level employee you happen to be. I haven't enjoyed a job like this since before the .com bubble burst in 2000. I know our CEO personally, and he is a fantastic guy to work with. Incredibly intelligent in many walks of life and the business, and an all around great guy.

    Cons

    Recently acquired, so there are some questions on how (if at all) the environment will change, but even this isn't a con, given that reviews of the purchasing company are favorable and indicate that they have a similar environment and culture.

    Advice to Management

    Keep doing what you're doing. No matter what you may feel otherwise, your employees love and appreciate everything that you do for us.

    Demandware Response

    Jun 8, 2016 – Recruiting Operations Specialist

    Thank you so much for your feedback. We appreciate the hard work of all of our employees and want to know them on a personal level. You are part of our incredible culture here at Demandware and we ... More


  2. "A great company to work for! Amazing culture!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Quality Assurance in Salt Lake City, UT
    Current Employee - Software Quality Assurance in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Demandware (More than 8 years)

    Pros

    I really love working for Demandware! They took over our small little company, and I admit to being a little worried.....big corporate! But I was sooooo wrong! The company cares so much for what they do, and who they employ! Even though I am not in HQ, I don't feel like I am not a part of the team. The transition was smooth, and we grew to be a larger part of a unified team. And it only keeps getting better!

    Cons

    If I have to say anything, (yes I am forced) I would say that since HQ is far away, its hard to go experience things there. BUT we get to stream everything, so we definitely do not miss out. Communication is important, and appreciated!


  3. "great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in Burlington, MA
    Former Employee - Principal Software Engineer in Burlington, MA
    Recommends

    Pros

    work in development, lots of good interactions with the dev-ops team
    many smart, productive, motivated engineers
    interesting projects and problems to solve
    good benefits
    lots of trust re: flexible time, work/life balance

    Cons

    nothing serious with the group/project that I was involved in
    some growing pains in other areas


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  5. Helpful (1)

    "Great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burlington, MA
    Former Employee - Anonymous Employee in Burlington, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Dynmaic, fast-paced atmosphere with lots of challenging work

    Cons

    Growing pains and integration with Salesforce

    Advice to Management

    Keep on keeping on.


  6. "Great place to work..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Salt Lake City, UT
    Current Employee - Senior Software Engineer in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Demandware full-time (More than a year)

    Pros

    Work life balance is amazing. The team is diverse and work environment is fun.

    Cons

    With recent acquisition it would be interesting to see how the work values and culture remains the same.


  7. "Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Demandware (More than a year)

    Pros

    Great company to work for. A lot of opportunities to learn a new things.

    Cons

    Some times have to work on weekend , Holidays

    Advice to Management

    Great Management

    Demandware Response

    Jun 8, 2016 – Recruiting Operations Specialist

    Thank you so much for your feedback, we greatly appreciate it!


  8. "Great experience"

    Star Star Star Star Star
    Former Employee - Financial Analyst in Burlington, MA
    Former Employee - Financial Analyst in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Demandware (Less than a year)

    Pros

    Environment was awesome. People loved to have fun and the office was incredible. Need to meet word minimum so here are more words.

    Cons

    No tuition reimbursement or matching on the 401k when I was there. Another word minimum requirement so here you go.

    Advice to Management

    Nothing really. Company was fast paced but was exciting time to work there so keep it fun and not like a big corporation. Left for reasons not related to job or company.

    Demandware Response

    Jun 8, 2016 – Recruiting Operations Specialist

    Thank you for your feedback! We are always looking to improve upon our benefits. We did introduce a 401k match this year. Thank you again!


  9. Helpful (3)

    "Too much red tape"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burlington, MA
    Former Employee - Anonymous Employee in Burlington, MA
    Positive Outlook
    No opinion of CEO

    I worked at Demandware (More than 3 years)

    Pros

    Good, smart people
    Nice office, plenty of parking
    Flexible schedules, work from home if needed
    Opportunities to travel
    Great clients

    Cons

    Decision-making process is too bogged down. It shouldn't take 5 people to make a decision.
    Too many long time employees feel they should be able to chime in on things that are not part of their current responsibilities.
    Communication needs work-there are a lot of passive-agressive power struggles happening.
    The current rate of growth isn't sustainable, and people are getting burned out

    Demandware Response

    Jun 8, 2016 – Recruiting Operations Specialist

    Thank you for your feedback, we never want our employees to feel burned out. If you want to reach out to HR to give feedback we would welcome it. Thank you again.


  10. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer In Test in Burlington, MA
    Current Employee - Software Engineer In Test in Burlington, MA
    Recommends
    Positive Outlook

    I have been working at Demandware full-time (More than 3 years)

    Pros

    Successful, growing company. Smart, friendly people. Small company feel.

    Cons

    Slow movement for a company of this size. The power structure is a bit slanted at times.

    Advice to Management

    A bird in the hand is worth two in the bush.


  11. Helpful (4)

    "Solid Innovative Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer In Test in Salt Lake City, UT
    Current Employee - Software Developer In Test in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Demandware full-time (Less than a year)

    Pros

    Great benefits
    Willing to work with you if family issues come up
    Relaxed atmosphere, they hire good talent and expect you to live up to that so there is little to no micromanagement
    Constantly trying to make work enjoyable and fun
    Smart people - can't say this enough. Great place to learn and grow

    Cons

    I don't have any downsides I can think of but if I had to list one it would be that there should be more QA testers. On my team it's a 3.5 to 1 ration (dev to tester).

    Advice to Management

    Keep up the good work! I love how transparent you strive to be with your employees. I also love that you guys pay your employees what they're worth and not what you can get away with.


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