Demandware Reviews | Glassdoor

Demandware Reviews

Updated August 2, 2017
94 reviews

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4.4
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Marc Benioff
2 Ratings

94 Employee Reviews

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Pros
  • lots of trust re: flexible time, work/life balance (in 8 reviews)

  • Great work environment, great people, management is effective and communicates well (in 8 reviews)

Cons
  • Work/Life balance has been lost since Salesforce acquisition (in 5 reviews)

  • Growing pains and integration with Salesforce (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Excellent Company to Work For"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Demandware full-time

    Pros

    Demandware had a great culture with only a few exceptions. People really worked hard and worked together to accomplish their goals. The senior leadership was extremely approachable and easy to talk to. The customer facing organizations were top notch and always focused on the customer experience.

    Cons

    Some internal politics between "Old Demandware" employees and new hires.
    Innovation was lacking in certain areas.

    Advice to Management

    Great company to work for!


  2. "Overall a great learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Demandware full-time

    Pros

    - Great group to work with
    - Great employee perks
    - Always looking to innovate
    - Not afraid to spend money on advancing employee skill sets

    Cons

    - Cliquey
    - Work/Life balance has been lost since Salesforce acquisition
    - With Salesforce acquisition you are now just a number for this big machine. Opportunities for advancement/pay raise is very limited.
    - Morale of employees is low. Some people would be willing to tell you about their issues or you can tell just by reading their body language

    Advice to Management

    I would say don't lose what made Demandware great, but honestly that's pretty much gone now that they are fully part of Salesforce.

  3. Helpful (1)

    "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in Burlington, MA
    Former Employee - Principal Software Engineer in Burlington, MA
    Recommends

    Pros

    work in development, lots of good interactions with the dev-ops team
    many smart, productive, motivated engineers
    interesting projects and problems to solve
    good benefits
    lots of trust re: flexible time, work/life balance

    Cons

    nothing serious with the group/project that I was involved in
    some growing pains in other areas


  4. "great energy and fast pace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Demandware full-time

    Pros

    everyone is hard workers with great attitude. there is no hierarchy barrier in day to day communication. I hardly see politics within the company.
    It is growing so fast and people are up beat to grow further

    Cons

    You feel the growth pain. It's been growing so fast you need to expect certain amount of over time and your day will be intensely busy. Company recognized it and working on this issue, but implementation will take more time

    Advice to Management

    need close look on day to day operation side and give more guidance on how to deal with this growth pain. majority of employees are feeling need more conference rooms, it support etc etc.. these small issues needs to be addressed and taken care of for the employees to focus what management want us to focus.


  5. Helpful (1)

    "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burlington, MA
    Former Employee - Anonymous Employee in Burlington, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Dynmaic, fast-paced atmosphere with lots of challenging work

    Cons

    Growing pains and integration with Salesforce

    Advice to Management

    Keep on keeping on.


  6. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment, great people, management is effective and communicates well.

    Cons

    Some uncertainty regarding the recent takeover by Salesforce


  7. "Great place to work..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Salt Lake City, UT
    Current Employee - Senior Software Engineer in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Demandware full-time (More than a year)

    Pros

    Work life balance is amazing. The team is diverse and work environment is fun.

    Cons

    With recent acquisition it would be interesting to see how the work values and culture remains the same.

  8. "Great company and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Demandware full-time (More than 3 years)

    Pros

    Very smart, forward thinking company.

    Cons

    Things can get lost in the fast pace.


  9. Helpful (2)

    "Missed potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at Demandware (More than 5 years)

    Pros

    Great solution, well positioned, overall hardworking, professional, nice people, good benefits.

    Cons

    Some in key leadership roles not taken seriously due to repeated missteps. Company has outgrown the ability of inner circle to lead but they protect each other resulting in same mistakes. In need of outside influence to teach them how to run a company vs a product. Will require being acquired to flush out the stale and create new potential.

    Advice to Management

    More offense, less defense. Open up and let those with experience help take you to the next level.


  10. "Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good people, great lunch conversation.

    Cons

    startup like, a bit chaotic

    Advice to Management

    improve


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