Demos' Restaurant Employee Reviews about "upper management"

Pros

worked way more hours than was stated in the interview process. Regional managers are unwilling to help lower management.

Cons

Rude upper management. Company values are not what they say. This company does not value their employees. The money isn't enough for the hours you put in. Managers are more like server assistants.

Pros

From day one, I feel that my personal strengths were recognized and supported by management. I was hired on as a server and within less than a year was promoted to two different levels of management. Upper management checks in with me regularly, not in a micromanaging way, but always asking what I need to be successful. If you work with them, they will work with you! Willing to teach people with minimal prior experience and help them succeed.

Cons

Communication at times could be better, but overall no major problems!

Pros

Decent pay for hours worked. Upper management cares about lower/mid level staff. Always training and coaching.

Cons

Management gets transfered quite a bit. Lots of paperwork and emails.

Pros

Efficient and strict procedures resulting in consistent service.

Cons

Culture of bullying and abuse stemming down from upper management.

Pros

The training is good. There are programs in place that help people achieve what they are trying to learn in new positions. The companies throught process is if you are not moving forward, you are not developing yourself, so there are plans in place to always push you to take yourself to the next level. You are quickly cross-trained. This place is a learning facility. They do a great job at that.

Cons

Demos' creates an atmosphere where you are constantly looking over your back. They rely on managers to pick other managers apart, and report on them. If you don't, you aren't doing your job. Which creates a toxic enviroment amongst other managers. There is also a litany of things you must do everyday. Checklists galore (almost to the point it makes it difficult to do the jobs you are hired to do). And while you are doing them (yes, you need to check each off and turn it in), you are expected to do the job you were hired to do. And then if something happens while you are trying to achieve the checklists, expect to be called out on it. In my case it was by senior management on the dining room floor, in front of customers. (the Demos' philosophy is that if there isn't 'blood on the floor', then you won't learn from it. Their words, not mine). The kicker was that I was doing all the things that I was supposed to be doing, or I would get a write up for not doing my job. And the experience showed me, that the upper management is too worried about being right, that they cannot see the big picture. If the senior manager would have just asked what happened instead of ASSUMING and not letting me talk, I probably would've still been there. But instead, it showed me, that the company doesn't care about what is happening, they just want to be right. Regardless if they are wrong. Keep an eye on the BIG PICTURE Demos'. This minute stuff holds you back.

Pros

There are none at Demos

Cons

Horrible benefits, upper management micromanages everything you do everyday.