Denali Group Reviews | Glassdoor

Denali Group Reviews

Updated May 18, 2017
41 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Denali Group Founder and Managing Partner John Evans
John Evans
7 Ratings

41 Employee Reviews

Sort: PopularRatingDate

  1. "20280013"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Denali Park, AK
    Current Employee - Retail Sales Associate in Denali Park, AK
    Recommends
    Positive Outlook

    I have been working at Denali Group full-time (Less than a year)

    Pros

    Vaery good company to work with

    Cons

    Difficult to sign up for benefits

    Advice to Management

    Improve benefit system


  2. "associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Denali Group full-time (Less than a year)

    Pros

    Great people, culture, leadership and work-life balance!

    Cons

    none that I can think

    Advice to Management

    n/a

  3. "Great Place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fast growing. great learning opportunities, Great management

    Cons

    Limited hike, Some work is not relevant


  4. "Sourcing Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Bellevue, WA
    Current Employee - Associate in Bellevue, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Denali Group full-time (More than a year)

    Pros

    Small company
    Fast Company
    Great Client Roaster
    Good team
    Good leadership team that is focused on growth

    Cons

    Just got acquired - so cautiously optimistic on how it would change. But good communication so far. Need scale to keep growing.
    Small company feel can be demotivating for a few people.
    The negative comments on here don't make sense based on what I have seen so far.

    Advice to Management

    Good job so far and you need more bandwidth to spend time with team and the WNS acquisition might get you that. Please use it to advance organizational agenda.


  5. "Procurement BPO startup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Denali Group full-time

    Pros

    laid back culture, many people work remotely or from home. work is easy to learn. there are some very nice people working there. very small startup. some decent customers, good way to get a job with them.

    Cons

    maybe a bit too laid back (alcohol?), lot of people are bored by the admin work and just following a process (almost like a robot). not a lot of value add for clients. struggling to grow the company quickly, competing with like 100 people in the US against companies like accenture, tcs, etc.

    Advice to Management

    company is too small to compete. management probably not experienced and mature enough to grow business. look at bringing in more experience. be very clear that this work is admin/ process support. should help with turnover.


  6. Helpful (3)

    "Struggling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Denali Group full-time

    Pros

    You can work remotely and don't have to move to where the offices are.

    Cons

    Denali has no strategic direction. The company isn't growing although it's really small. The retention is a real problem.

    Advice to Management

    There's a reason management has the lowest rating here on glassdoor. It's the main problem. low energy, no strategy, terrible management skills. there is basically no leadership. just talk. somebody wrote they should all go. maybe not all but most of them, yes. the company will not move if the people driving are the same. being in park or reverse will not move you forward.


  7. Helpful (4)

    "Below average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    introduction to sourcing, easy entry level work. some good team members. flexible hours. work / life balance

    Cons

    below average management = below average opportunities = below average compensation

    Advice to Management

    swap out majority of management at director and above level.

  8. Helpful (5)

    "Listening (too little, too late)?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Denali Group full-time

    Pros

    Generally nice people (including most managers), good team members, lax dresscode and hours. if you don't want to move to pittsburgh you can just work remotely. if you are in town, you can work from home (some people do more, some less).
    there seemed to be a lot more promotions (and better bonuses) this year - is management finally getting it?

    Cons

    We can't hire a big (program) client - coming on three years and can't hit our growth goals (second year).

    Very little listening from a very poor management (nice people, bad managers).
    What happened to happy hour? you didn't want to listen
    What happened when all those bad reviews started to get posted? you didn't want to listen
    Someone (gone of course) gave a little talk to lay it out for you? you didn't want to listen
    A third of the team left last year? you didn't want to listen
    Clients won't hire us because we don't have the talent and can't hire it? Will you listen now?!

    Advice to Management

    Start listening and make changes - bring in execs from large/ successful competitors to give company strategic direction and attract clients.
    Look at when rating here started going south and guess who we hired just a little before that started?! Yeah, this person is responsible but so is most of the other management. hr exec should stop focusing on adp implementation and make changes.


  9. Helpful (2)

    "Decent, easey paycheck. Bellevue is not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Denali Group full-time

    Pros

    Laid back, easy going environment, super flexible. easy work, this is business process outsourcing and NOT consulting which seems to upset a lot of people. come in, or not, you can work remote or from home, put in your hours and go home. some nice, reputable clients, we support their sourcing process. good entry level work to build relationships. people are here either longer than 5 years or less than 2. Those here longer have gotten a decent position, push work to those below and enjoy the life/work balance. those here shorter use it as a platform to move. management is ok, not pushy or mean, not too ambitious or in your face, focus on their stuff, leave you alone.
    there are some bizarre negative reviews here if you are wondering. queen bee from 11/19/15 is kinda funny but no queen bees here - maybe pittsburg is different, don't know, offices work indepently.

    Cons

    if your not looking for consulting work I don't think there are any really cons. i don't have to use their healthcare which I guess can really hurt you on the financials.
    there are some bizarre positive review here if you are wondering. high potential from 03/09/16 where the person has worked here for less than a year but talk about develpment of last 2 to 3 years.

    Advice to Management

    people seem confused about what we do. make that clear, we support client process and are not coming up with fancy strategies. two stars because your should be more humble about what we do and honest about your background and ambitions and not talk things up so much.


  10. Helpful (7)

    "Small BPO (not best, not worst)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Denali Group full-time (More than 3 years)

    Pros

    Not worst company (one star) as some reviews might have you think (probably written by very disappointed/ angry reviewers blinded by their emotions - keep it real, this ain't the salt mines).
    The people on so-called delivery teams (i.e doing the work) are nice, good people to work with; friendly, helpful. You can work from home one/ two days a week (varies) or full remote. Good technology platform for such a small company.
    Easy to learn work, great out-of-school/ entry level work as very transactional, process driven work (tactical work in procurement language).
    Great if you are in India - largest office with the most open jobs (lots of transactional work).
    Given the heavy turnover of staff (see cons), company's tarnished image and improving labor market puts candidates in a good negotiating position.

    Cons

    Not the best company (five stars) as some reviews might have you think (they always follow the negative reviews - See the "good company" review with 5 stars throughout - keep it real, this ain't Eden)
    Sourcing is a support function so the work is rarely complex (strategic in procurement language). The "strategic" (direct spend) work is done by the clients' supply chain. Denali does the admin support for indirect spend so high volume, process driven. The sales pitch is that client focuses on strategic work while Denali does the tactical. So if you are looking for strategic work Denali is probably not the place.
    If you are in the US offices the staff turnover (Pittsburgh lost 30% of staff in '15)/ shipping of jobs to offshore locations make it that the outlook is not that great.
    The healthcare is bad (UHC), especially if you have a family.

    Advice to Management

    Continue eliminating dichotomy between selling candidates/ employees on "strategic" work while selling "tactical" support to clients. Continue replacing those who have left with more junior profiles. Trouble is that if a larger client should sign on you will need more experienced people and market is limited (consider luring people back but that may be costly).
    Consider moving to smaller office, energy is lost in large empty space (probably also costly) and move to small open space to force managers out of offices and try to revive company spirit.
    Consider reducing the overhead. Leadership team meeting had 20+ attendees - that's more for a company 2-4 times Denali's size. The last thing the company needs is more "management"/ layers. Management needs to understand they are now calling the shots/ responsible (yes, really) and not someone above them. Get out there, push and prod (dare I say inspire?) and make things happen/ change the dynamics..
    I find the previous comments focusing on one specific person harsh. This person was taken out of a very different environment (mid-management at mega-company for X years) and put into a decision-making position in a small one (high visibility). Without coaching, active management support and guidance, person was not provided tools to succeed at Denali. Somebody hired this person and is responsible for coaching; not sure profiles able to provide such guidance are at Denali. But it's theirs to run so deal with it (and yes, preferential treatment will go to those this person is more familiar working with/ shares a background with - that should surprise nobody. Nor should anyone be surprised by clash of cultures).
    However different profiles are sometimes better for certain stages (right work for right people). Everyone is replaceable and it is normal to have to rectify. It's not an admission of fault but a sign of maturity and willingness to make changes to improve.
    Do try to listen to all the feedback and suggestions and try to act on some of them. Many make sense and most are well-intended; be mature about how you react to them (the already mentioned "glassdoor meeting" was the exact opposite of how to approach things).
    To those lambasting the company: it's easy to criticize but keep in mind that the grass is not always greener on the other side. And you can do what (many) others have: leave the company. It's no longer 2009/2010 and there are other jobs out there.


Showing 41 of 41 reviews
Reset Filters