DentaQuest Reviews

Cons

I have nothing bad to say about the company. My supervisor was a micromanager and often demanded work on weekends and holidays for artificial deadlines. She was more of an outlier and is no longer there. Her manager was not invested in our team and did not seem to understand our work. This attitude was not reflected by others around us or by the company as a whole, which were generally very supportive.

Cons

Underpaid, glorified factory. Poor raises, they are not based on performance like they claim.

Cons

Poorly defined job duties. Poor training.

Cons

I am finding it funny reading these reviews. I worked at DQ for 3 yrs, as a claims rep. One of their best, most sought after. I had to have surgery and went on FMLA. My position was given away right out from under me. When I came back (early to to see if I could have my position back), my daughter ended up with health issues. Then I got sick and even with a dr’s note, was fired! After 3 yrs of blood sweat and tears!! Now I am reading how rude claims reps are and how management doesn’t do anything.... that hasn’t changed. I miss my job, I miss what I did and who I helped. I would go back of they got rid of most management, and HR and if they’d take me back. Oh and they have run my name through the mud so badly, I am having a hard time finding another job

Cons

The company has been sued repeatedly (and lost) for mistreatment of employees

Cons

There is a lot of favortism. People are promoted based on who they know. I am trying to be careful how i word this. I had a review removed so I am thinking they are trying to remove negative reviews. I made it out alive but others were ambushed, or slowly demoted til they would just walk. Very sad. So many wonderful hard workers. But, DQ wants to grow too fast too soon.
If you are involved in a clique, you can do anything. If you are targeted you will be gone. Simple as that.

Cons

None so far that's just my opinion.

Cons

Training is extremely poor. The trainer is not prepared most of the time and the information given is not very detailed. They expect us to not place anyone on hold but when there is an issue with a call there’s no one around to help and everyone has a different answer. A lot of favoritism

Cons

I graduated college full of ambition and excitement; it all disappeared a few weeks into this position. Working at this company was depressing. The people are depressed. The technology does not work! My computer could not handle my workload, so it would freeze constantly and I would have to re-boot it. My manager even threatened to put me on a performance improvement plan! For what? They did not provide me with the right resources to do my job. All my coworkers here dislike the company. There is absolutely no room for growth! My coworker near me (THIRTY YEARS AT THE COMPANY) has had the same job for this long! My coworker behind me (TWENTY YEARS AT COMPANY) even advised me to find something new and to get out! The pay was low. Average benefits. The people are overall nice. I understand your first job out of college is supposed to be a grind; but this was bad. Once I told my coworkers I handed in my two-week notice, he envied me and began to apply for new jobs, while at work. That is how desperate people are here unfortunately. If you have been given an offer at this company, I highly suggest you think hard before accepting. Thankfully I am young, so it was not too difficult for me to find something better; however, if you are a recent grad and were given an offer, I would not accept unless out of desperation. And if accepted, work for 1-2 years and use the job as a stepping stone for something better. If you have been in the workforce for a while now and offered a job at this company, I vehemently suggest you think long and hard before accepting.

Cons

Not much of a path for promotion in this particular department