DentaQuest Reviews

Updated Apr 27, 2021

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3.4
77%
Recommend to a Friend
87%
Approve of CEO
DentaQuest  Chief Executive Officer Steve Pollock (no image)
Steve Pollock
100 Ratings
Pros
  • "Great benefits and opportunities to move around(in 22 reviews)

  • "Good Benefits and capability to work from home after so many months of employment(in 16 reviews)

  • Cons
  • "Upper management has to keep employees in the loops(in 11 reviews)

  • "The overall attitude of this individual is not a surprise to senior management(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Growing company, good culture

      Apr 9, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      mission driven, comprehensive benefits including flex work, mid size company with entrepreneurial feel - small enough to be able to have your ideas heard/contributions visible

      Cons

      fast growing company that is working on modernizing their infrastructure, technology and processes. Improvements have been made and continuing to get better

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    2. 4.0
      Current Employee, more than 1 year

      Cares about people

      Apr 27, 2021 - Director in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible workplace and flexible hours

      Cons

      Too much work due to rapid growth

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      1 person found this review helpful
    3. 4.0
      Current Employee, more than 3 years

      On the path to best practices/ place to work but not quite there

      Mar 16, 2021 - Anonymous Employee in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great organizational culture, Very friendly colleagues, lots of engagement, learning opportunities and wellness initiatives Mission-focused, Positively impacting public health Supportive leaders - much more Transparency about strategic plans and goals than other places I have worked

      Cons

      Not quite up to speed with current best practices but working on it. Adoption of modern collaboration and communication tech varies across the org but most still rely heavily on email Limited opportunities to build relationships with leaders and colleagues outside of your office/ line of work.

      1 person found this review helpful
    4. 4.0
      Current Employee, more than 8 years

      Needs Change

      Aug 24, 2020 - Clinical Review Specialist in Milwaukee, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      DentaQuest is a good company to work for. They have average benefits excluding the paid time off which is well above average! They have a good system going. We are growing and new implementations are causing a little stress but I think management leads us through it well enough. Management/leads/supervisors are very hard workers. They really try to support you and help you with anything you need. You feel appreciated in ways but you are mostly independent and isolated being a CRS. The company has a good mission and a workforce that believes in it.

      Cons

      I have worked here for almost a decade. They have made leaps and bounds as far as investment in technology goes. But now they need to invest in their employees. In UM almost everyone is stressed out on a daily basis. The incredible amount of information we need to know and the constant changes we have to learn and adapt to quickly is getting out of control. Our standards are extremely high. This is not an easy job so the ones who make it are the best of the best. This is part of what makes DQ successful. A CRS is the heart of this entire company. So it’s disappointing that we are grossly underpaid. There are young mother’s I know who get state insurance over the company provided insurance because they couldn’t afford to live off their salary if they did. This is a good company with a good mission and good people who work for it. But they need to start making some big changes. Our pay should reflect our hard work.

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      2 people found this review helpful
    5. 5.0
      Current Employee, less than 1 year

      Excellent Company

      Apr 9, 2021 - Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Purpose, fast pace, growing, came through during pandemic

      Cons

      Lots of growth keeps you busy.

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    6. 4.0
      Current Employee, more than 1 year

      Great Company but Serious Growing Paints

      Feb 18, 2021 - Anonymous Employee in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - They really care about their staff. They try and do the right thing and focus on employee quality of life. - Pay and benefits are slightly above market - in my experience. - Company is recession proof and growing!

      Cons

      There is only one con. ELT makes all decisions in a silo and doesn't include the people actually doing the work and they seem to change the plan without any regard for consistency.

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    7. 1.0
      Current Employee, less than 1 year

      Zero leadership

      Apr 22, 2021 - Prefer Not to Disclose 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      No micromanagement because there is no management.

      Cons

      You can work independently because leadership is less that equipped.

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      1 person found this review helpful
    8. 4.0
      Current Employee, more than 3 years

      Good

      Feb 24, 2021 - Customer Service (CSR) in Milwaukee, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Plenty of benefits, dental, medical, and vision.

      Cons

      Very strict work environment. Lots of rules and little rest time.

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    9. 4.0
      Current Employee, less than 1 year

      MSBI Developer

      Mar 1, 2021 - MSBI Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company to work with it

      Cons

      I have not found anything

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    10. 4.0
      Former Employee, more than 1 year

      Good Company Overall

      Feb 24, 2021 - Anonymous Employee in Milwaukee, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      follows mission, openness to employee needs

      Cons

      short-sighted planning, constant unmet needs in systems/technology

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