DentaQuest Reviews
Updated Apr 27, 2021
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Approve of CEO
Steve Pollock
100 Ratings
Pros
"Great benefits and opportunities to move around" (in 22 reviews)
"Good Benefits and capability to work from home after so many months of employment" (in 16 reviews)
Cons
"Upper management has to keep employees in the loops" (in 11 reviews)
"The overall attitude of this individual is not a surprise to senior management" (in 7 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, less than 1 year★★★★★
Pros
mission driven, comprehensive benefits including flex work, mid size company with entrepreneurial feel - small enough to be able to have your ideas heard/contributions visible
Cons
fast growing company that is working on modernizing their infrastructure, technology and processes. Improvements have been made and continuing to get better
- Current Employee, more than 1 year★★★★★
Pros
Flexible workplace and flexible hours
Cons
Too much work due to rapid growth
Continue reading - Current Employee, more than 3 years★★★★★
On the path to best practices/ place to work but not quite there
RecommendCEO ApprovalBusiness OutlookPros
Great organizational culture, Very friendly colleagues, lots of engagement, learning opportunities and wellness initiatives Mission-focused, Positively impacting public health Supportive leaders - much more Transparency about strategic plans and goals than other places I have worked
Cons
Not quite up to speed with current best practices but working on it. Adoption of modern collaboration and communication tech varies across the org but most still rely heavily on email Limited opportunities to build relationships with leaders and colleagues outside of your office/ line of work.
- Current Employee, more than 8 years★★★★★
Pros
DentaQuest is a good company to work for. They have average benefits excluding the paid time off which is well above average! They have a good system going. We are growing and new implementations are causing a little stress but I think management leads us through it well enough. Management/leads/supervisors are very hard workers. They really try to support you and help you with anything you need. You feel appreciated in ways but you are mostly independent and isolated being a CRS. The company has a good mission and a workforce that believes in it.
Cons
I have worked here for almost a decade. They have made leaps and bounds as far as investment in technology goes. But now they need to invest in their employees. In UM almost everyone is stressed out on a daily basis. The incredible amount of information we need to know and the constant changes we have to learn and adapt to quickly is getting out of control. Our standards are extremely high. This is not an easy job so the ones who make it are the best of the best. This is part of what makes DQ successful. A CRS is the heart of this entire company. So it’s disappointing that we are grossly underpaid. There are young mother’s I know who get state insurance over the company provided insurance because they couldn’t afford to live off their salary if they did. This is a good company with a good mission and good people who work for it. But they need to start making some big changes. Our pay should reflect our hard work.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Purpose, fast pace, growing, came through during pandemic
Cons
Lots of growth keeps you busy.
- Current Employee, more than 1 year★★★★★
Pros
- They really care about their staff. They try and do the right thing and focus on employee quality of life. - Pay and benefits are slightly above market - in my experience. - Company is recession proof and growing!
Cons
There is only one con. ELT makes all decisions in a silo and doesn't include the people actually doing the work and they seem to change the plan without any regard for consistency.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
No micromanagement because there is no management.
Cons
You can work independently because leadership is less that equipped.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Plenty of benefits, dental, medical, and vision.
Cons
Very strict work environment. Lots of rules and little rest time.
- Current Employee, less than 1 year★★★★★
Pros
Good company to work with it
Cons
I have not found anything
- Former Employee, more than 1 year★★★★★
Pros
follows mission, openness to employee needs
Cons
short-sighted planning, constant unmet needs in systems/technology
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