Dental Care Alliance Reviews | Glassdoor

Dental Care Alliance Reviews

Updated April 11, 2019
75 reviews

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2.7
StarStarStarStarStar
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Recommend to a friend
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Jerry Rhodes
15 Ratings

Employee Reviews

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Pros
  • "Great benefits and steady work hours" (in 2 reviews)

  • "Great Company,Great Benefits,Opportunity to advance" (in 2 reviews)

Cons
  • "High turnover, low pay for office and clinical staff" (in 4 reviews)

  • "Some areas were disorganized, high turnover of support staff and dentists" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - M&A Team
    Current Employee - M&A Team
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dental Care Alliance full-time (More than a year)

    Pros

    Great culture and pay! I really enjoy my team of talented individuals that work hard and have fun.

    Cons

    None to speak of..

    Advice to Management

    Like any larger company communication is always in need of improvement.


  2. Helpful (1)

    "The Best Dental Service Organization in the Country"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Communications in Sarasota, FL
    Current Employee - Director of Communications in Sarasota, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dental Care Alliance full-time (Less than a year)

    Pros

    culture, team approach, support center, clinical quality, patient experience, growth-oriented

    Cons

    working daily to improve and provide best support in the industry for our dental professionals

  3. "Dental care alliance was a good company to start off with"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They offer benefits and PTO

    Cons

    Management doesn’t care for their employees. They make you work a lot more for a lot less

    Advice to Management

    Get new management


  4. "Great, growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dental Care Alliance full-time

    Pros

    Great place to work with values that are about helping people. Patient is always the first concern and not compromised. Management is working to improve communication among all employees and the direction of the company is very positive.

    Cons

    signs of growing pains for a company experiencing major growth - a good "problem" to have.


  5. "Great company to work for"

    StarStarStarStarStar
    Current Employee - Dentist
    Current Employee - Dentist

    I have been working at Dental Care Alliance full-time (More than 8 years)

    Pros

    The patient always comes first

    Cons

    Not enough depth on the management team


  6. Helpful (1)

    "always in fear of being laid off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contact Center Representative in Sarasota, FL
    Former Employee - Contact Center Representative in Sarasota, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dental Care Alliance full-time (More than 3 years)

    Pros

    friendly, good pay, flexible, parties

    Cons

    lay offs, toxic, communication, cliquee

    Dental Care Alliance Response

    Nov 29, 2018 – Director of Talent

    Thank you for sharing your feedback. It was very difficult for us to close the contact center.


  7. Helpful (1)

    "Front desk receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Ocala, FL
    Current Employee - Front Desk Receptionist in Ocala, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dental Care Alliance full-time (Less than a year)

    Pros

    I love my job and the people I work with.

    Cons

    N/A. I enjoy my job .

    Advice to Management

    My manager Heather Smith is the best.

    Dental Care Alliance Response

    Oct 23, 2018 – Director of Talent

    Thank you for sharing your feedback and helping the Ocala office run smoothly!

  8. "Hygienist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dental Care Alliance (More than 3 years)

    Pros

    Good salary, hours and flexible time off

    Cons

    Little benefits , straight commission no holiday or vacation pay. New hygienist ,
    Make the same thing

    Dental Care Alliance Response

    Nov 29, 2018 – Director of Talent

    We appreciate you sharing your feedback. What benefits would you have liked?


  9. Helpful (1)

    "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Saint Clair Shores, MI
    Current Employee - Area Manager in Saint Clair Shores, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dental Care Alliance full-time (More than 8 years)

    Pros

    Realizing that at an older age you are being mentored by exceptional regional manager, whom is younger than you, and accepting all the guidance gracefully. Thank you to my Regional Manager Lissa Goodman. You are a star.

    Cons

    Growing pains.. accept the change

    Dental Care Alliance Response

    Oct 15, 2018 – Director of Talent

    Thank you for sharing your experience! Lissa is a rockstar and you are learning from one of the best! We appreciate all you do for the beautiful Saint Clair Shores area; thank you!


  10. Helpful (3)

    "Advanced Dental Care of Brandon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist in Brandon, FL
    Current Employee - Receptionist in Brandon, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dental Care Alliance full-time (More than a year)

    Pros

    I like my co-workers and patients

    Cons

    Employee retention is non existent. Over a dozen employees in every position have quit in a 12 month period. Inconsiderate and inadequate management and the doctors are horrible to work for. Both management and the doctors are very disrespectful.
    Benefits aren’t good , You don’t get dental coverage or free dental work even though you work at a dental office and medical is very expensive. I don’t recommend working at either of their locations or for DCA in general. To them you’re a replaceable cog in a machine and not a valued team member. In all my years in this field this is the worst office I’ve ever worked for.

    Advice to Management

    Focus on moral , team work and employee retention. Make sure employees are compensated the way they are told they will be during the hiring process.

    Dental Care Alliance Response

    Oct 25, 2018 – Director of Talent

    Thank for sharing your feedback. I would like to learn more . Please email me at careers@dentalcarealliance.com.