Dental Care Alliance Reviews | Glassdoor

Dental Care Alliance Reviews

Updated February 25, 2017
37 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Mitchell B. Olan and David P. Nichols
25 Ratings

37 Employee Reviews

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  1. "Dental Care Alliane"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Sarasota, FL
    Former Employee - Project Manager in Sarasota, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dental Care Alliance full-time (More than a year)

    Pros

    Fellow employees are good people

    Cons

    Nothing special about the benefits. Typical Florida low salary.


  2. "Corporate Office Not an Enjoyable place."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sarasota, FL
    Former Employee - Anonymous Employee in Sarasota, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Dental Care Alliance full-time (More than 3 years)

    Pros

    My immediate supervisor was a nice guy. Can't say the same about his boss.

    Cons

    Where to start. Corporate office turnover is incredibly high in multiple departments. Some department heads are clueless, while others are just cruel. My wage was ok, but the time off was way below average (holidays and PTO). Just keeps adding offices without increasing staff, so the staff that is stuck there ends up burnt out and stressed out. Not a lot of room for growth either.

    Advice to Management

    Everyone is scared to say it, but you are pushing too hard. You can't grow exponentially without increasing the size of your supporting staff.


  3. Helpful (1)

    "Dental Receptionist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dental Receptionist in Orlando, FL
    Former Employee - Dental Receptionist in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dental Care Alliance full-time (More than 8 years)

    Pros

    Great hours and pay many opportunities for advancement

    Cons

    There is a lot required on a daily basis and they are usually not willing to hire additional help when needed.


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  5. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Collingdale, PA
    Former Employee - Manager in Collingdale, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Dental Care Alliance full-time (More than 3 years)

    Pros

    Great employees to work with

    Cons

    Medical benefits, pay, upper management, no respect for long term employees

    Advice to Management

    Acknowledging your long term employees
    Not just about "production"
    Communication with all employees should be there for positive things and not just negative


  6. Helpful (1)

    "RUN!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hygienist in Munster, IN
    Former Employee - Hygienist in Munster, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dental Care Alliance full-time

    Pros

    The coworkers and also for the most part the wonderful patients. The office building itself. Did I already say the coworkers?

    Cons

    They work the dental hygienist like dogs! It's an assembly line! It's more like a sales job than a healthcare professional career. Paid by commission Very poor management all the way around.There is a lot of gossip and that includes EVERYONE that works there. RUN AWAY!!!!!!!!!!!!

    Advice to Management

    Figure it out yourself- remember management is always right????????


  7. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Roswell, GA
    Current Employee - Office Manager in Roswell, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    They're turn over rate is not a lot. There are employees who have been with the company for over ten years.

    Cons

    They do not pay well, they rarely give any raises and they do give an annual one bit like ten cents a year.

    Advice to Management

    Learn to fight for the employees worth fighting for and to compensate them for hard work.


  8. Helpful (1)

    "Inexperienced managers!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Hygienist in Orlando, FL
    Current Employee - Dental Hygienist in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dental Care Alliance full-time (More than 5 years)

    Pros

    Nice patients, decent instruments to work with, decent amount of hours, not a lot of meetings or lunch & learns to contend with. Due to the corporate nature of the practice no one really stays late or cones in early.

    Cons

    Company trusts young office managers to be able to "manage" seasoned doctors & hygienists, even though the managers spend little time in the back interacting with the providers. Front office is gossipy & often push difficult patients onto providers they dislike as a "punishment". Lots of politics in the office designed to cover up lazy employees behavior by getting upper management to nitpick the providers. More senior employee providers feel entitled to cherry pick patients depending on their insurance plans, and put pressure on front office & assistants to make sure they end up seeing those better paying plan's patients. Turnover of staff is high due to the clique-ish nature of the practice.

    Advice to Management

    Instead of relying on an inexperienced out of touch office "manager" you should have a way to check in at least monthly with your providers directly. What's being told to you by your managers is often fabricated by them in order to protect their jobs, and is not often the real situation at hand. Listen to your providers more & your support staff should be checking in with them regularly instead of going to weekly meetings & isolating themselves in their private offices. Instead of finding ways to improve office production many managers prefer cutting back supplies to unrealistic levels (no sanitizing wipes or hand soap sometimes, what?).


  9. Helpful (4)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sarasota, FL
    Current Employee - Anonymous Employee in Sarasota, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dental Care Alliance full-time

    Pros

    Great 401k, company covers huge chunk of my insurance, PTO time earned every two weeks, excellent work hour options, really great people to work with, great pay compared to the rest of the job market, and fun company functions. Bonus's are never guaranteed but there have been some nice ones. The best Bosses I have ever worked for in 30 years in the job market.

    Cons

    This is a tough one. I guess I would say that you only get 6 paid Holiday's per year and it would be nice to have around 10. The company is growing very fast and sometimes it is hard to keep up with the growth.

    Advice to Management

    The CEO and CFO are great guys no matter what level or department you work for they treat you like you matter. Keep doing what you are doing. My department Managers are really good caring people and its like a big family so don't change.


  10. "scheduling coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scheduling Coordinator in Sarasota, FL
    Former Employee - Scheduling Coordinator in Sarasota, FL
    Recommends

    I worked at Dental Care Alliance (More than 3 years)

    Pros

    learned a lot, was trusted with multiple tasks that others were not

    Cons

    sometimes our concerns went unheard

    Advice to Management

    listen to your team


  11. Helpful (1)

    "A Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scheduling Coordinator in Sarasota, FL
    Current Employee - Scheduling Coordinator in Sarasota, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dental Care Alliance full-time (More than 3 years)

    Pros

    Awesome group of people to work with! This company has wonderful and caring bosses that work with you not against you! They do so much to show their appreciation for the employees throughout the year. They welcome the employees ideas and care for you as a person. It's a pleasure to work here!

    Cons

    Parking can be frustrating since our department is growing and our building has multiple departments.

    Advice to Management

    Continue to keep a positive and family like environment as the company grows.


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