Denver Health and Hospital Authority Reviews | Glassdoor

Denver Health and Hospital Authority Reviews

Updated May 28, 2018
162 reviews

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3.5
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Robin Wittenstein
1 Rating

162 Employee Reviews

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More Pros and Cons

  1. "Registered Nurse"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Denver Health and Hospital Authority full-time

    Pros

    Advocates for their staff and patients

    Cons

    I have worked at public hospitals and I love what DHMC stands for , level one care or all


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Security Analyst in Denver, CO
    Former Employee - Information Security Analyst in Denver, CO
    Recommends
    Neutral Outlook

    I worked at Denver Health and Hospital Authority full-time (More than a year)

    Pros

    Benefits are top notch and a lot of great people to work with.

    Cons

    Occasional office politics that can make work difficult.

  3. "Epic Management is inexperienced; horrible culture of favoritism."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Epic Analyst in Denver, CO
    Former Employee - Epic Analyst in Denver, CO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Denver Health and Hospital Authority full-time (More than 5 years)

    Pros

    Salary, benefits. Commitment to community.

    Cons

    There is no path for career advancement. Any type of career move is based on who likes you, not skills or commitment. Epic Management will prevent advancement based on personal feelings, and this includes the highest leadership positions. I can’t recommend this department.


  4. "Good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Denver Health and Hospital Authority full-time

    Pros

    Benefits are the best around. The majority of staff share the same mission: care for all
    There is a work/life balance

    Cons

    Politics! Office politics are terrible here and HR doesn't seem to do much. You'll never be promoted unless you're "in" with management.
    Salaries are low (compared to national averages) even with many years of experience.

    Advice to Management

    Merit based raises! Salaries are on the lower side of the spectrum.


  5. "Specific to Denver Public Health"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Denver Health and Hospital Authority full-time (More than a year)

    Pros

    Denver Public Health, a department of DHHA, is an innovative public health department that strives for quality improvement. Leadership is committed to strategic planning, quality improvement, and employee satisfaction.

    Cons

    limited opportunity for career advancement within public health department


  6. "Excellent place to start"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Denver Health and Hospital Authority full-time (More than 10 years)

    Pros

    Great benefits and great coworkers

    Cons

    Parking for employees costs, and is limited

    Advice to Management

    Listen


  7. "DHMP/Managed Care - Beware of the Toxic Environment & Instability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Denver Health and Hospital Authority full-time (More than a year)

    Pros

    The benefits that are offered through DHHA are excellent. The retirement contributions, EcoPass, and PTO are very good relative to other employers.

    Cons

    This ended up being one of the most toxic work experiences of my entire career, and it didn't have to be. I happened to be hired in right before a major re-org, and it went all down hill from there.

    Attrition was a major in issue in just about every department. For the past couple of years, there was a massive exodus of knowledge and talent. It seems that a big reason for this is lack of advancement opportunities, and overwhelming top performers with lots of additional work with little or no reward. It think there was something like 30-40% attrition in the health plan over the past couple of years at all levels and across the org.

    Career opportunities were severely lacking during my tenure with the health plan. Management had no problem piling on more work and giving you more responsibilities. But when it came time for seeking advancement, there were always excuses for why it wasn't the right time for you. It seemed to be easy to get in, but it was impossible to move up. Management seems to be more focused on hiring from the outside than promoting from the inside. As a result, I've seen a lot of people leave, and some will even come back years later when they are hired into better positions than they left.

    Silos/backstabbing and poor operational planning was some of the worst I've ever experienced with an organization. I think it's a result of teams being overwhelmed and understaffed due to lack of resources. So when they don't get work done, there is a bunch of finger pointing and blaming of other groups for not contributing, Sometimes the criticisms were valid, but much of the time it was excuse making for poor planning and even worse execution.

    I made some really good connections with the company, but I also observed and experienced some of the worst backstabbing in all of my years of experience. People incessantly talk about others behind their backs, usually nitpicking and criticizing their work ethic or attitudes regardless of whether there is any truth or data to back it up. I know this probably happens a lot more than I'm typically aware, but it really contributed to a negative culture. You really didn't know who you could trust, and you never knew if someone was talking about you behind your back for no apparent rhyme or reason.

    The upside is that a lot of the "old timers" have left or are being pushed out. Due to all the turnover, lots of new blood have entered the ranks, and I actually think this is the best possible outcome for the organization. Much of the negativity and animosity and backstabbing have left or will leave with the continued attrition of those who've been there too long. As long as senior management handles the onboarding of new staff well enough, they can help create and cultivate a more positive culture within the organization.

    Bottom line for me is that it was really bad timing to join the organization when I did, and I eventually dealt with as much of the chaos as I could before jumping ship. I was hired on by managers with bad reputations, and those reputations seemed to rub off and stick with their legacy staff members. In the end, I realized I never had a chance with this org, and was set up for failure (unintentionally) from the very beginning.

    I really hope the best for DHMP. Despite my bad experience, I learned a lot and met and worked with some really good people. Management seems to have brought in some really good people in the last six months. I hope that they treat them well enough to retain them so that the culture continues to improve and the knowledge and experience stays with the company so that groups aren't in a perpetual state of rebuilding.

    Advice to Management

    The DHMP really needs more oversight and assistance from the Hospital Authority that oversees it. Quite often, it feels like DHMP is neglected by the hospital and really isn't observed as part of the hospital. From what I've heard, the culture and work experiences seem to be a lot more positive at Denver Health Hospital. Start treating the health plan like it's part of the team.

  8. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Denver, CO
    Former Employee - Project Manager in Denver, CO
    Doesn't Recommend
    Positive Outlook

    I worked at Denver Health and Hospital Authority full-time

    Pros

    A mission you can get behind, and an employee first HR team.

    Cons

    It is unbelievable how many people abuse the system here. Bureaucracy at its finest. I had a boss who worked 2 hours a day for an entire year, before he was fired for an unrelated issue. No real advancement unless your director likes you, and you can move up within the department only.


  9. "Certified Pharmacy Technician"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Denver Health and Hospital Authority full-time

    Pros

    Great benefits and base pay. Lots of locations to work out of due to the many clinics and pharmacies across the Denver metro area.

    Cons

    Not a lot of opportunity for growth and when availability it will be determined by seniority. No flexibility with schedules which creates issues. Raises are not generous even after an outstanding yearly evaluation.


  10. "Happy Camper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Neutral Outlook

    I have been working at Denver Health and Hospital Authority full-time (More than 3 years)

    Pros

    Serving the under served, good pay, dependable hours

    Cons

    Patient population can be hard

    Advice to Management

    Work culture is behind the times


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