Denver Mattress Reviews | Glassdoor

Denver Mattress Reviews

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Found 115 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
90%
Approve of CEO
Dan Visser
73 Ratings
Pros
  • "Overall great pay for a job with little health risk or required education(in 10 reviews)

  • "This organization stays on the cutting edge of sleep technology and leads the industry in excellent customer service(in 7 reviews)

Cons
  • "Long hours physically demanding unloading trucks(in 20 reviews)

  • "Retail hours, comes with the territory(in 11 reviews)

More Pros and Cons
  1. Featured Review

    "Company that truly cares about customers and employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Johnson City, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Denver Mattress full-time for more than 20 years

    Pros

    I was a member of the Denver Mattress family for 11 years. They are a company that truly cares for its customers and employees. I always felt as if I could go to ANY of the store managers, district managers and corporate employees with any problems or if I needed advice. They were always willing to listen and assist any way they could. Great training program that really gives you the tools you need to be successful....

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    Cons

    The only con I had with the company was finding a good work/life balance with the hours and holidays I had to work, but that is the retail monster, NOT the company! Loved my job and wish Denver Mattress and Furniture Row the best in the future!

    Denver Mattress2019-02-27

    Denver Mattress Response

    May 13, 2019National Sales Manager

    Thank you for your review and we greatly appreciate your time with us. Best of luck with your future endeavors.

  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Columbia, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Denver Mattress full-time for more than 4 years

    Pros

    The rigorous hiring process means you're only working with quality people. All levels of management make themselves available, so whether you need help with an unfamiliar situation or want some help improving in your job to boost your earning and promotion potential. We are given numerous tools to improve customer relations as well as product knowledge.

    Cons

    The work schedule is outside m-f and 9-5, though you still get 2 days off a week except under extenuating circumstances. You may need to give customers their products when warehouse personnel is unavailable though management has put in place policies to avoid this, so that warehouse personnel is available more often than not.

    Denver Mattress2018-12-01

    Denver Mattress Response

    December 3, 2018National Sales Manager

    Thank you for your review. We appreciate your review and wish you continued success. If I can ever be of any help, please reach out to me at 303-566-8172.

  3. "Manger of 8 years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Denver Mattress full-time for more than 9 years

    Pros

    Decent pay, chance to promote within the company if you’re willing to relocate.

    Cons

    Super long hours, no work/life balance (although they love to preach it) promotions are based on sales numbers not knowledge. So an associate at a bigger store can easily be promoted quicker than a more experienced associate in a smaller market due to yearly sales, benefits are pretty bad, If a manager is fired it is the assistant managers job to work 7 days a week 12 hour days (excluding Sundays 5 hour day) until a manager...

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    Advice to Management

    I’m sure this review will most likely be deleted by the company (although they claim they don’t do it). I Worked for this company for a very long time. Worked every position on a store level and promoted from within. When I first started with the company (of course we were smaller) the culture was amazing. As times started changing, that all went down the drain. To management, somewhere in the last 6 years you lost what...

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    Denver Mattress2019-05-10
  4. "Horrible experience, the management is horrible."

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Denver Mattress

      Pros

      Can be a cool job but the people make it the worst.

      Cons

      The people don't know how to act. Its like going to middle school all over again with lots of middle aged man.

      Advice to Management

      Grow up.

      Denver Mattress2019-05-11

      Denver Mattress Response

      May 13, 2019National Sales Manager

      I would love to speak with you about your experience as this is not the typical experience our employees have. I can be reached at 303-566-8172 and would really appreciate hearing about your experience so we can ensure that it is not repeated.

    • "Ok"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Store Manager 
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Denver Mattress full-time for more than 6 years

      Pros

      Good pay Bonus opportunities Okay to start off with for training

      Cons

      Long hours Not family friendly Barely any free weekends

      Denver Mattress2019-05-03

      Denver Mattress Response

      May 13, 2019National Sales Manager

      Thank you for the review. I am sorry it didn't work for you long term, although I noticed you had worked with us for over 5 years, so we must have done a few things right for you to advance with us as you did. Best of luck in your future opportunities.

    • Helpful (1)

      "EH, Warehouse sucked. Sales would be better."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Denver Mattress full-time

      Pros

      None really to be honest.

      Cons

      Can be boring. Not much going on but mattresses.

      Denver Mattress2018-12-20

      Denver Mattress Response

      January 8, 2019National Sales Manager

      Thank you for your review. The warehouse position is a pretty straightforward position that helps in the operations of the store. It does offer the possibility of advancement to the sales floor, so I am not sure why you didn't choose to pursue that avenue as you obviously recognized ...

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    • "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Denver Mattress full-time

      Pros

      good people, can be great pay.

      Cons

      It is retail. that it.

      Denver Mattress2018-11-15

      Denver Mattress Response

      November 26, 2018National Sales Manager

      Short and sweet! Thanks for your review and best of luck to you in your future.

    • Helpful (8)

      "Has completely change over the years"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Manager 
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Denver Mattress full-time for more than 20 years

      Pros

      Used to be a good place to make money if you don’t mind working late hours and all weekends

      Cons

      This company will make you work hours and not pay you for them. Come in early and stay late without any real opportunity to make money. The benefits are a joke and the new management is horrible with people skills. Literally the don’t have an hr dept because a lot of the stuff they ask is not legal and if it is it skirts the line.

      Advice to Management

      You have had more people quit this year including a ton of vets than the previous 10 years combined. Look inward people don’t quit jobs they quit managers. Maybe your management shake up didn’t work. Be better to your talent and they will stay.

      Denver Mattress2018-11-14

      Denver Mattress Response

      November 26, 2018National Sales Manager

      We appreciate your review. Our company has changed and I feel for the better. We have nearly tripled in size in the last 10+ years and now carry more products that customers want today. Our benefits have adapted to the times. For hours that are worked without pay, I am unaware ...

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    • "It's good pay. No job is perfect."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Denver Mattress full-time for more than 4 years

      Pros

      Pay. culture. vacations. Corporate staff.

      Cons

      Work life balance just not there but thats sales

      Advice to Management

      Not everyone has false intentions. Also, If an employee comes to you about problems with a manager you should believe the employee and not assume they are lying. Train district managers to be able to spot lies better. My district manager just couldnt see the truth and made a decision to let me go based off completely falsified information. It was pretty easy to see the truth of the situation with your eyes and ears open.

      Denver Mattress2018-11-17

      Denver Mattress Response

      November 26, 2018National Sales Manager

      Thank you for your review and we do appreciate your time with us. Out of respect for you and your future, I will not get into details here. I will just say that the situation was completely investigated with numerous interviews of current and former staff and we believe the correct ...

      Show More
    • "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Assistant Manager in Boulder, CO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Denver Mattress full-time for more than 2 years

      Pros

      1. Open communication between different levels of management. 2. Competitive pay rate, with several bonuses and incentives 3. friendly coworkers 4. promotes from within, never have to "train the new boss"

      Cons

      Primarily the hours, it is a retail position, so this isn't really something that can be "fixed" just be aware that you will work weekends. Major holidays you do have off though (Christmas, Thanksgiving, etc.)

      Advice to Management

      N/A Although I can say with honesty that no one told me I NEEDED to leave this review, and I was NOT pressured to leave a positive review, nor have I met anyone in this company that has said they were.

      Denver Mattress2018-10-26

      Denver Mattress Response

      October 31, 2018National Sales Manager

      Thank you for your review! If I can be of any help, please contact me at 303-566-8172.

    Found 115 reviews