Department for Work And Pensions Reviews | Glassdoor

Department for Work And Pensions Reviews

Updated September 15, 2018
270 reviews

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3.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Department for Work And Pensions Permanent Secretary Peter Schofield
Peter Schofield
17 Ratings

270 Employee Reviews

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Pros
  • "Flexi time (when it can be used properly)" (in 44 reviews)

  • "flexible working, 25 days leave" (in 28 reviews)

Cons
  • "Senior management somewhat unaware of actual experience of employees" (in 18 reviews)

  • "DWP is the lowest paid Civil Service dept" (in 11 reviews)

More Pros and Cons

  1. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice environment. Good pay. Interesting work.

    Cons

    I had a really long commute.

    Advice to Management

    No advice


  2. Helpful (3)

    "great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great benefits and the co-workers make the company great

    Cons

    career advancement difficult without having friends in upper management

  3. "I would like to hear soon from you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Department for Work And Pensions full-time (More than 5 years)

    Pros

    My best reason to work with this company is because I am a social worker and also have enough experiences.

    Cons

    I really need a job because I do have family to take care.

    Advice to Management

    Team work for an excellent improvement.


  4. "DWP are much under rated but I have been with them for 17 years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in London, England (UK)
    Current Employee - Executive Assistant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions (More than 10 years)

    Pros

    I am given the opportunity to grow and excel and encouraged to be the best I can.

    Cons

    We are going through a lot of transformation at the moment which is hard to keep up with and is not always clear.

    Advice to Management

    Keep doing what you are doing.


  5. "DWP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Work Coach in Birmingham, England (UK)
    Current Employee - Work Coach in Birmingham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions part-time (More than 10 years)

    Pros

    Flexibility in time off, interesting work

    Cons

    Red Tape, lack of creativity, lack of empathy in some staff

    Advice to Management

    Appreciate the hard work that most staff do


  6. "I see why people stay so long."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Work Coach EO in Thornton Heath, England (UK)
    Current Employee - Work Coach EO in Thornton Heath, England (UK)

    I have been working at Department for Work And Pensions full-time (More than a year)

    Pros

    Fast progression, given me the equivalent to a 2nd degree (even though it's only recognised in 28 departments). Senoir managment Gave me mock interviews for promotions through out the civil service not just the dwp. Goes from £27k to 32k in increments for the first 4 years. Flexi gives you extra days off. Great work life balance. Have alot of autonomy on caseload

    Cons

    Very process driving job. Depending on the management might not be able to use common sense on issues


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sys Administrative in Newcastle upon Tyne, England (UK)
    Current Employee - Sys Administrative in Newcastle upon Tyne, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions full-time (Less than a year)

    Pros

    Flexible working
    Variety of interesting work
    Travelling to/from (on metro line)
    Great onsite amenities

    Cons

    Nothing to report so far

    Advice to Management

    Keep up the good work.

  8. "Good start to Civil Service career, not a 'forever job'"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ao in Birmingham, England (UK)
    Current Employee - Ao in Birmingham, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Department for Work And Pensions full-time (More than a year)

    Pros

    Pay - not as bad as people make out. Good if it's your first salary.
    Flexi time
    Sick leave & special leave - understanding of staff needs and work/life balance
    Diverse
    Sociable hours
    Not too challenging

    Cons

    Doesn't stretch you
    Few opportunities for development - lots advertised but difficult to achieve in practice
    IT is shockingly bad
    Out of date processes and benefit laws make job difficult to do
    Boring and repetitive
    Difficult to create any change - it is reactive not proactive

    Advice to Management

    Take on feedback from your staff, make change easier and update IT systems. Allow people to develop otherwise they will leave for other departments or private sector.


  9. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Department for Work And Pensions full-time (More than a year)

    Pros

    You get to meet people from all walks of life. Fun and friendly environment and managers are understanding.

    Cons

    Not many that I could think of.


  10. "Placement year"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great place to work which invests heavily in you and is keen to improve

    Cons

    Can't think of any cons

    Advice to Management

    Can't think of any advice


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