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Department for Work And Pensions

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Department for Work And Pensions

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Department for Work And Pensions Reviews

Updated Aug 5, 2021

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Found 767 of over 866 reviews

3.9
78%
Recommend to a Friend
83%
Approve of CEO
Department for Work And Pensions Permanent Secretary Peter Schofield
Peter Schofield
172 Ratings
Pros
  • "Friendly workplace and flexi time allows for a great work/life balance(in 81 reviews)

  • "Flexible working hours are a bonus(in 71 reviews)

  • Cons
  • "Poor senior management and decision makers(in 31 reviews)

  • "The UK government starves the DWP of the funding needed to provide an effective and timely safety net for people in dire need(in 25 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Good

      Apr 13, 2021 - Human Services Specialist in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are really good. not too many bonuses

      Cons

      communication with upper management is not that great

      Be the first to find this review helpful
    2. 5.0
      Current Employee

      Very please

      Feb 4, 2021 - Budget Analyst in Brooklyn, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They are very helpful with organizing

      Cons

      A lot of work to complete

      1 person found this review helpful
    3. 4.0
      Former Employee

      customer service representative

      Sep 24, 2020 - Customer Service Representative in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      the pay and benefits was excellent.

      Cons

      management could have organization skills together.

      Continue reading
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    4. 5.0
      Former Employee, more than 5 years

      I would like to hear soon from you

      Dec 4, 2013 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My best reason to work with this company is because I am a social worker and also have enough experiences.

      Cons

      I really need a job because I do have family to take care.

      Continue reading
      1 person found this review helpful
    5. 4.0
      Former Employee

      great

      Jan 23, 2014 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great benefits and the co-workers make the company great

      Cons

      career advancement difficult without having friends in upper management

      3 people found this review helpful
    6. 5.0
      Former Employee

      Good company

      Aug 21, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice environment. Good pay. Interesting work.

      Cons

      I had a really long commute.

      Continue reading
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    7. 5.0
      Current Employee

      DWP

      Aug 5, 2021 - Team Leader in Falkirk, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexi time. Mon-Fri, benefits, pension

      Cons

      Public, customer attitude, pay band,

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    8. 1.0
      Former Employee, less than 1 year

      Awful

      Aug 4, 2021 - Service Manager in Sheffield, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Manager was OK Team was full of nice people who wanted to do their best Flexitime

      Cons

      Awful amount of bureaucracy Negative work that was designed to make life hard for people who needed DWP's help Frontline staff regularly abused Below average salary To top it all off I can't get my pension contributions back despite being their only 3 months due to their convoluted process & the fact they had my DoB wrong since starting and never correcting it despite multiple requests

      Continue reading
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    9. 4.0
      Current Employee

      Great opportunities

      Aug 1, 2021 - Civil Servant in Sheffield, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good opportunities for progression Good salary Enjoyable work

      Cons

      Bad reputation Quite a lot of red tape

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    10. 4.0
      Current Employee, less than 1 year

      Good team to work with

      Jul 29, 2021 - Dwp Work Coach in Ipswich, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Every day is different, and colleagues are always there to help when you need it.

      Cons

      Some of the “customers” can get aggressive when they get sanctioned.

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    Viewing 1 - 10 of 767 Reviews

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