Department for Work And Pensions Reviews | Glassdoor

Department for Work And Pensions Reviews

Updated December 5, 2017
190 reviews

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3.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Department for Work And Pensions Permanent Secretary Robert Devereux
Robert Devereux
60 Ratings

190 Employee Reviews

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Pros
  • Good working life/pattern and flexi time (in 34 reviews)

  • Good focus on development and Leadership skills and flexible working is a bonus (in 19 reviews)

Cons
  • Senior management don't always communicate well, or take feedback well (in 15 reviews)

  • Although you can access any Civil Service internal jobs, some offices are reluctant to let you go (in 8 reviews)

More Pros and Cons

  1. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice environment. Good pay. Interesting work.

    Cons

    I had a really long commute.

    Advice to Management

    No advice


  2. Helpful (3)

    "great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great benefits and the co-workers make the company great

    Cons

    career advancement difficult without having friends in upper management

  3. "I would like to hear soon from you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Department for Work And Pensions full-time (More than 5 years)

    Pros

    My best reason to work with this company is because I am a social worker and also have enough experiences.

    Cons

    I really need a job because I do have family to take care.

    Advice to Management

    Team work for an excellent improvement.


  4. "nice job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Department for Work And Pensions full-time

    Pros

    Flexible and mobile with expenses paid

    Cons

    can be sent quite far for a day case


  5. "there is no opportunity for promotion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ilford, England (UK)
    Current Employee - Anonymous Employee in Ilford, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Department for Work And Pensions full-time (Less than a year)

    Pros

    Have met some great people

    Cons

    more work less pay , targets always increasing


  6. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Blackpool, England (UK)
    Current Employee - Case Manager in Blackpool, England (UK)
    Recommends

    I have been working at Department for Work And Pensions full-time (More than a year)

    Pros

    Pay, Holidays, Pension, Flexible working

    Cons

    Few opportunities for promotion, needs more development programmes, always need experience for other jobs


  7. Helpful (2)

    "Productivity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dwp Work Coach in Southampton, England (UK)
    Current Employee - Dwp Work Coach in Southampton, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Department for Work And Pensions full-time (More than a year)

    Pros

    Usually a fairly good work life balance, flexi time, good pension

    Cons

    Flexi time = little opportunity for overtime, can be stressful

    Advice to Management

    Focus less on measuring staff productivity, and more on improving system efficiency. that way, your staff can be more productive.

  8. "One of the biggest organisations in the country and they're doing well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Leeds, England (UK)
    Current Employee - Business Analyst in Leeds, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions full-time (More than 3 years)

    Pros

    Good friendly atmosphere. Some people are career motivated others are there to be content. So good mix and no backstabbing.

    On to Windows 10, Skype for business and office 16.

    Flexi. Take leave whenever. Intelligent non arrogant colleagues.

    Cons

    A bit behind but actually at a networking event we are not too bad. Companies save on IT unless it impacts service hugely.

    Training takes like 6 months. They need to have proper plans

    Advice to Management

    Keep growing. Be the face of international public sector organisation for government.


  9. "Very proud to be working at the Dwp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dwp Work Coach in Blackpool, England (UK)
    Current Employee - Dwp Work Coach in Blackpool, England (UK)

    I have been working at Department for Work And Pensions full-time (More than a year)

    Pros

    The Dwp is a great place to work. Lots of opportunities to progress and be involved the lots slog charity work

    Cons

    There no no cons there are no cons there are no con. Still not 20 words so here are some more words.


  10. "good and bad points"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Department for Work And Pensions full-time

    Pros

    rewarding job as helping to save the country money by stopping deceased customer's payments and helping people on benefits apply for funeral payments to help pay towards funeral cost as well as helping married people financially with payments, also they are good at getting the right date of death in generally and getting the deceased's customer's account up to date

    Cons

    very target driven, often focus more on what hasn't been done rather than what has, staff sometimes speak before thinking and think nothing of it, management often mention engagement but then tell you off for talking to others and distracting them, the salary is't particularly great but its' about enough to live on, started getting rid of bereavement payments and made the new state pension single tier so that surviving spouses's won't receive any money off their late spouse, sp,e customers did not like answering security questions and thought asking them security questions but we do it to protect people's interests and stops people fraudently reporting that someone has died when they haven't

    Advice to Management

    make your staff feel good/congratulate them when they have reached targets/goals and don't focus too much on what hasn't been done compared to what has unless necessary, give helpful feedback where and when appropiate so that people aren't left in the dark and know the score but do this in the right way


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