Department for Work And Pensions Reviews | Glassdoor

Department for Work And Pensions Reviews

Updated April 20, 2017
21 reviews

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5.0
Star Star Star Star Star
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Department for Work And Pensions Permanent Secretary Robert Devereux
Robert Devereux
7 Ratings

21 Employee Reviews

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Pros
  • Flexi-time and alternate start times available (in 24 reviews)

  • Flexible working hours great colleagues (in 15 reviews)

Cons
  • Absolutely shambolic senior management (in 13 reviews)

  • Pay is least amongst other civil service departments (in 6 reviews)

More Pros and Cons

  1. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice environment. Good pay. Interesting work.

    Cons

    I had a really long commute.

    Advice to Management

    No advice


  2. "I would like to hear soon from you"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Department for Work And Pensions full-time (More than 5 years)

    Pros

    My best reason to work with this company is because I am a social worker and also have enough experiences.

    Cons

    I really need a job because I do have family to take care.

    Advice to Management

    Team work for an excellent improvement.


  3. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Services Agent in Poznań, Greater Poland (Poland)
    Current Employee - Customer Services Agent in Poznań, Greater Poland (Poland)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Buildup myself and try to do something best for my career and my family. As well as make strong my working knowledge and making strong myself to work with other people in different places

    Cons

    Work in any place, we should take everything as a challenge to get success. Everyone should help each other to learn something and achieve something from others. When you work, ego shouldn't come over you .

    Advice to Management

    Give Value to your workers


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Love it here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Diverse and energetic organisation that is leading digital a services across the UK

    Cons

    Some things are from 70s.. hard to change organisation 200 years old with 50k employees

    Advice to Management

    Get rid of dinosaurs


  6. "Executive Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Department for Work And Pensions full-time

    Pros

    Great chances for promotion.
    Good pay.

    Cons

    Repetitive work sometimes.
    Can face difficult situations with customers.


  7. "Delivery"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Department for Work And Pensions full-time

    Pros

    Fab organisation to work with

    Cons

    So large you can easily get lost in it

    Advice to Management

    There are some great ideas form people working there on how to further improve the organisation


  8. "Admin officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Department for Work And Pensions part-time

    Pros

    Amazing people, great team and lots of holidays

    Cons

    Working on a phone, giving people bad news- loss of benefit

    Advice to Management

    None


  9. "Benefit Assessor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Department for Work And Pensions full-time

    Pros

    Good steady job with benefits as flexi time, training and moving up the ladder.

    Cons

    Can be very stressfull and overwelming at times

    Advice to Management

    Listen to employees views


  10. "Universal Credit at DWP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in London, England (UK)
    Current Employee - Software Developer in London, England (UK)
    Recommends
    Positive Outlook

    Pros

    - great bunch of talented people
    - challenging domain
    - great location

    Cons

    - no cutting edge technologies


  11. "Administrative Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Plenty of training, ingoing learning & support

    Cons

    there are no cons to working for the Department for Work & Pensions



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