Department for Work And Pensions Reviews | Glassdoor

Department for Work And Pensions Reviews

Updated November 12, 2017
186 reviews

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3.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Department for Work And Pensions Permanent Secretary Robert Devereux
Robert Devereux
58 Ratings

186 Employee Reviews

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Pros
  • Good working life/pattern and flexi time (in 33 reviews)

  • Flexible working both in terms of time and location (in 17 reviews)

Cons
  • Senior management don't always communicate well, or take feedback well (in 15 reviews)

  • Although you can access any Civil Service internal jobs, some offices are reluctant to let you go (in 8 reviews)

More Pros and Cons

  1. "I would like to hear soon from you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Department for Work And Pensions full-time (More than 5 years)

    Pros

    My best reason to work with this company is because I am a social worker and also have enough experiences.

    Cons

    I really need a job because I do have family to take care.

    Advice to Management

    Team work for an excellent improvement.


  2. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice environment. Good pay. Interesting work.

    Cons

    I had a really long commute.

    Advice to Management

    No advice

  3. "Very helpful and Compassionate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Department for Work And Pensions full-time

    Pros

    Always someone with knowledge to help

    Cons

    call Centres, long waiting times

    Advice to Management

    Keep the good work up and your compassion to those who really need you


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Middlesbrough, England (UK)
    Current Employee - Team Leader in Middlesbrough, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions full-time (More than 10 years)

    Pros

    There are great benefits working there, decent pension scheme, annual leave allowance is excellent and flexible working hours are a god send

    Cons

    It's a challenging job sometimes and staff have very high expectations on them to hit benchmarks constantly as well as maintaining accuracy.

    Advice to Management

    Be more visible to staff


  5. Helpful (1)

    "A pleasurable and rewarding experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Economist in London, England (UK)
    Current Employee - Assistant Economist in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Department for Work And Pensions full-time (Less than a year)

    Pros

    - fantastic source for those seeking entry level work
    - wide range of involvement in different work areas
    - accommodating management and staff
    - good learning and development opportunities
    - flexible working patterns
    - opportunity to become involved with the latest in social research and policy

    Cons

    - salaries do not rise in line with inflation
    - internal movement of staff disrupts continuity of work and buildup of role specific skills
    - poor or outdated technology


  6. "Great work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    One of the most exciting areas to be working in is government and the Civil Service, where you feel through the work done that you are really making a positive difference in society every day. Smart people with a strong ethos for working for public good. High integrity.

    Cons

    May not be glamourous nor have the perks of private industry.

    Advice to Management

    Keep listening to teams and letting people grow even more responsibility.


  7. "Great experience , great for work life balance and creative satisfaction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Department for Work And Pensions full-time

    Pros

    Its good for work life balance, people working are quite intelligent, good work environment and overall peace of mind

    Cons

    Its not ethnically diverse, majority almost 96-97 % employees are Whites, wish there was bit more diversity.

    Advice to Management

    Dont tinker with the department too much its well organised and doing good job

  8. "Robert's Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Officia Administrative in Hull, England (UK)
    Former Employee - Officia Administrative in Hull, England (UK)
    Recommends
    Neutral Outlook

    I worked at Department for Work And Pensions full-time (Less than a year)

    Pros

    Friendly helpful staff, enjoyable work, demanding tasks and it's a challenge.

    Cons

    Some customers can be hard to control or speak to, they can be demanding at times but i think i managed it very well.

    Advice to Management

    Find solutions to customers waiting while searching for jobs on the WAD's.


  9. "Clerical Officer, Full Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerical in Kilmarnock, Scotland (UK)
    Former Employee - Clerical in Kilmarnock, Scotland (UK)
    Recommends
    Positive Outlook

    I worked at Department for Work And Pensions (More than 10 years)

    Pros

    Friendly and team-player as part of the team

    Cons

    Meeting targets, but work

    Advice to Management

    Always keep staff informed about developments and work processes


  10. "Long term prospects"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    still fairly good pension and pay

    Cons

    less to deal with the day to day job

    Advice to Management

    value your staff they are your best asset


Showing 186 of 206 reviews
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