Department for Work And Pensions Reviews in United Kingdom | Glassdoor

Department for Work And Pensions UK Reviews

Updated September 16, 2017
105 reviews

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United Kingdom

2.8
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Approve of CEO
Department for Work And Pensions Permanent Secretary Robert Devereux
Robert Devereux
36 Ratings

105 Employee Reviews

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Pros
Cons
  • Confusing messages from senior management (in 15 reviews)

  • Although you can access any Civil Service internal jobs, some offices are reluctant to let you go (in 8 reviews)

More Pros and Cons

  1. "Pension Wise @ DWP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in London, England (UK)
    Current Contractor - Anonymous Contractor in London, England (UK)

    I have been working at Department for Work And Pensions as a contractor (More than a year)

    Pros

    Great leadership
    Dynamic team
    Great location
    Flexible working both in terms of time and location
    Great team spirit
    Innovative work

    Cons

    Some central DWP processes slow things down and can be onerous


  2. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Officer in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Executive Officer in Swindon, Wiltshire, South West England, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Department for Work And Pensions full-time (More than a year)

    Pros

    Fairly good pay - wonderful team

    Cons

    Emotional and upsetting at times

    Advice to Management

    Listen to front line workers don't just assume you know what's happening!

  3. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dwp Work Coach in London, England (UK)
    Current Employee - Dwp Work Coach in London, England (UK)

    I have been working at Department for Work And Pensions full-time (Less than a year)

    Pros

    Great people
    Good work life balance
    Great pension scheme

    Cons

    Lack of relevant training
    Office cliques


  4. "Staff are great, management are awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Birmingham, England (UK)
    Former Employee - Team Leader in Birmingham, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Department for Work And Pensions full-time (More than a year)

    Pros

    Flexi time
    The staff doing the day job

    Cons

    No opportunity for progression, held back from opportunities by management
    Staff are taken for granted by management


  5. "work coach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Department for Work And Pensions full-time (Less than a year)

    Pros

    lifting the poor from poverty and helping them seek employment

    Cons

    dealing with irate customers who are not satisfied.

    Advice to Management

    helping the public seek employment.


  6. "Administrative intervention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Wolverhampton, England (UK)
    Current Employee - Administrative Assistant in Wolverhampton, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions full-time (Less than a year)

    Pros

    More progress opportunities, flexi time, holidays,

    Cons

    Lower pay. More work.

    Advice to Management

    Management is good.


  7. Helpful (1)

    "DWP Senior Management are Very wasteful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Enterprise Data Architect in Sheffield, England (UK)
    Former Contractor - Senior Enterprise Data Architect in Sheffield, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Department for Work And Pensions as a contractor (More than a year)

    Pros

    They are very good people at grass routes that work for the company, people at the front line understand the business what to do and how best to improve the organisation

    Cons

    Senior Management at executive and board level are very wasteful with the IT projects for the company. 2016 they cancelled over 200 projects and over spent £220+ million. The only way Mayank could cover the miss management and expenses was to cancel over 200 projects and sack 500 staff.

    Advice to Management

    They need to understand the business in order to enable proper policies and to be established which the IT systems can then be based off. Also business management need to stop making technical IT software and Hardware selection decisions

  8. "Cruise by going nowhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PIP Case MANAGER in Bristol, England (UK)
    Former Employee - PIP Case MANAGER in Bristol, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Department for Work And Pensions full-time (More than 5 years)

    Pros

    Flexible hours sound people worthy purpose. Good training package and support while getting accredited.

    Cons

    Poor pay though has improved, targets driven, little opportunity for progression

    Advice to Management

    Engage with reasons why staff survey responses are poor not ask them to complete in more positive fashion


  9. "Student Assistant Economist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in London, England (UK)
    Former Contractor - Anonymous Contractor in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Department for Work And Pensions as a contractor (More than a year)

    Pros

    Flex working, access to training, great people and opportunities to learn

    Cons

    HR and IT can be slow and painful, salary less than in private sector.


  10. "Digital Internship for DWP Digital/GDS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Intern in Leeds, England (UK)
    Former Employee - Digital Intern in Leeds, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Department for Work And Pensions full-time (Less than a year)

    Pros

    Great experience of civil service.
    Get to work on a range of high profile services.
    Great variety of work.

    Cons

    They could pay more, however for an internship based in Leeds it is certainly adequate.

    Advice to Management

    Keep doing a great job!


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