Department for Work And Pensions Reviews in United Kingdom | Glassdoor

Department for Work And Pensions UK Reviews

Updated February 23, 2017
125 reviews

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United Kingdom

3.0
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Department for Work And Pensions Permanent Secretary Robert Devereux
Robert Devereux
36 Ratings

125 Employee Reviews

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Pros
  • Flexi-time a bonus if you can get it" (in 23 reviews)

  • Flexible working pension good work to life balance (in 15 reviews)

Cons
  • Absolutely shambolic senior management (in 12 reviews)

  • Pay is least amongst other civil service departments (in 5 reviews)

More Pros and Cons

  1. "So far so good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions full-time

    Pros

    Just started with the company but looks like it has been rejuvenated and they are looking and making a big change with this sector. Hopefully exiting times ahead

    Cons

    Having to commute every day as I originally applied for the one in Manchester. Hopefully will get a transfer in the near future


  2. "dwp phone monkey"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Department for Work And Pensions full-time (More than 8 years)

    Pros

    they let you out at the end of the day

    Cons

    no hope of a pay increase ever


  3. "Safe but nothing special"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Work Coach in Wolverhampton, England (UK)
    Current Employee - Work Coach in Wolverhampton, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Department for Work And Pensions full-time (More than 3 years)

    Pros

    Fair salary for the role, quite a safe position to be in due to good pension, very little redundancy etc.

    Cons

    Hard to progress and get promotion, management stance/ability is varied and can be difficult, quite bureaucratic - the favourites always get ahead


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  5. "Adviser"

    Star Star Star Star Star
    Former Employee - Employment Coach in Scarborough, England (UK)
    Former Employee - Employment Coach in Scarborough, England (UK)

    I worked at Department for Work And Pensions full-time

    Pros

    Support unemployed people who are disadvantaged in the work place

    Cons

    Can be stressful but rewarding

    Advice to Management

    no advice


  6. "Work experience"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people were friendly and helpful. The Job Centre Plus undertook a greater variety of work than I had aniticipated and, as an unemployed claimant, it was helpful to get an insight what goes on "behind the scenes". I did get to do some interesting tasks like designing a questionnaire. My observations of staff contact with claimants showed them to be professional, focused, respectful and positive and they handled challenging situations and people well.

    Cons

    The placement was hopelessly disorganised with many occasions when I had nothing to do as none of my supervisors was around and hadn't organised any tasks. Staff morale appeared to be low. To be fair, a lot of changes were being introduced so that may have had an impact but another person starting work experience had to ask me where the toilets were late on his first day so sometimes even the basics had not been covered. The computers were a constant frustration with access either impossible or achingly slow on some.

    Advice to Management

    Organise the work experience; discuss with the work experience person what they need and want to get out of the placement; make sure there is someone around to supervise and find sufficient tasks to perform.


  7. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible working, nice people, decent training, nice office, opportunity to travel around the country, knowledgeable colleagues

    Cons

    No opportunity for promotion / hard to get promoted. Confusing messages from senior management. Low pay for sometimes a lot of work. Very hierarchical.


  8. "Too many hoops to jump through"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Department for Work And Pensions full-time

    Pros

    You are a civil servant

    Cons

    Bureaucracy gone mad trying to get anything done. Was there 6 months and still didn't get a laptop!

    Advice to Management

    Sort out the hoops to jump through.


  9. "Consistency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Associate in London, England (UK)
    Current Freelancer - Associate in London, England (UK)

    I have been working at Department for Work And Pensions (More than 10 years)

    Pros

    Always pay on time, full tim staff always take a keen interest in associates

    Cons

    Routine can ger a bit tedious

    Advice to Management

    Don't go changing !


  10. "Horrible culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexible working policy, can get a line management job with no prior experience

    Cons

    Low pay, management hold you back from progression, constantly lie/sugar coat things to staff, inefficient and slow systems, improvements in systems not looked at in smaller benefits

    Advice to Management

    Take a leaf out of the private sector, or HMRC, and promote development. Be truthful and visible to your staff.


  11. "Disapointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Department for Work And Pensions full-time (Less than a year)

    Pros

    Flexi time and not much else!

    Cons

    Stats, stats, stats, negative, negative, negative

    Advice to Management

    A little more positivity



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