Desert Financial Credit Union Reviews | Glassdoor

Desert Financial Credit Union Reviews

Updated March 20, 2019
121 reviews

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3.0
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Desert Financial Credit Union CEO Jeffrey Meshey
Jeffrey Meshey
19 Ratings

Employee Reviews

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Pros
  • "Not a bad organization, good benefits" (in 11 reviews)

  • "Plenty of opportunity to move up, decent pay (not great though), local, generally a morally good company" (in 4 reviews)

Cons
  • "They are not flexible, always under staff which is extra stressful" (in 2 reviews)

  • "They have had to scale back employee benefits" (in 2 reviews)

More Pros and Cons

  1. Featured Review

    "Culture is everything"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Advocate in Phoenix, AZ
    Current Employee - Member Advocate in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Desert Financial Credit Union full-time

    Pros

    Work/life balance, incentive plan, company culture

    Cons

    Flexibility, internal growth, conservative lender, process

    Advice to Management

    Streamlined processes

    Desert Financial Credit Union Response

    Jan 24, 2019 – Social Media Program Manager

    Thank you for leaving us a review. We are glad to hear that our culture and benefits are hitting the mark — we especially loved the title of your review — "culture is everything"! On the other hand... More


  2. "It's a Good Job If..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Advocate in Surprise, AZ
    Current Employee - Member Advocate in Surprise, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Desert Financial Credit Union full-time (Less than a year)

    Pros

    Really good pay (at least that is if you can do really good at sales), Good benefits

    Cons

    Kind of pushy on the sales aspect, expect management to be on you about calls, expect a lot of time on the phones making calls if you go to a slower branch

    Advice to Management

    Make sure to advise prospective employees that the job is very sales demanding, ensure the person is very versed in communication

    Desert Financial Credit Union Response

    Mar 27, 2019 – Communications Specialist

    Thank you for taking the time to put together this review. It's good to hear that you've appreciated your compensation and benefits while at Desert Financial.
    We appreciate your feedback about the... More

  3. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Service Manager in Glendale, AZ
    Current Employee - Assistant Service Manager in Glendale, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Desert Financial Credit Union full-time (Less than a year)

    Pros

    - Fun atmosphere
    - Plenty of locations throughout the Phoenix area
    - Given responsibilities as soon as you start

    Cons

    - The training process one month long
    - Not as much support after you leave training

    Advice to Management

    Give more support to your newer employees

    Desert Financial Credit Union Response

    Jan 24, 2019 – Communications Specialist

    We appreciate you taking the time to leave us this thoughtful review. We love seeing that our culture has made your job fun, while the job itself has been convenient and rewarding for you. The part... More


  4. "Don’t offer any sort of help to part time employees who are pregnant especially after bending over backwards for them."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Desert Financial Credit Union part-time (More than a year)

    Pros

    Loved helping those in need and talking to members.

    Cons

    Say they hire internally but was never offered an interview. Job was offered to someone outside of the company. No paid maternity leave or short term disability to help compensating the birth of a child. The company is about helping others. They should help their employees as well.

    Desert Financial Credit Union Response

    Feb 28, 2019 – Communications Specialist

    Thank you for your comments, we appreciate the specific feedback regarding your situation. We are sorry to hear that you felt passed over for a position, especially because hiring internally is one... More


  5. Helpful (1)

    "Pass save yourself time keep moving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Phoenix, AZ
    Former Employee - Project Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Desert Financial Credit Union full-time (More than a year)

    Pros

    Just not good people overall

    Cons

    Everything, I would not work there

    Advice to Management

    Start with new managers
     and that should fix it all

    Desert Financial Credit Union Response

    Jan 30, 2019 – Communications Specialist

    Thank you for taking the time to share your thoughts. We're disappointed to hear that you had such a poor experience at Desert Financial. It is a surprise to us that you feel that there are "just not... More


  6. "Great opportunity to enhance skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller
    Former Employee - Teller
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Desert Financial Credit Union full-time (More than a year)

    Pros

    Fun environment
    Team oriented
    Upselling every month gives bonus
    Lots of opportunities to move within company.

    Cons

    Bonus structure for tellers not as high as for representatives.


  7. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Teller in Glendale, AZ
    Former Employee - Part Time Teller in Glendale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Desert Financial Credit Union part-time (More than 3 years)

    Pros

    PTO, Benefits for Part-time, Paid Holidays

    Cons

    -Not flexible with scheduling
    -Highly (stressful) Sales Motivated

  8. "Teller-Chandler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Chandler, AZ
    Former Employee - Teller in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Desert Financial Credit Union full-time (Less than a year)

    Pros

    The management team supported me and helped me to progress in my sales. I enjoyed everyone I worked with. The sales are challenging but I was happy for the support.

    Cons

    Wish the company would pull back on the sales and while they are important the constant pushing are of putting to the members.

    Advice to Management

    The management team at the branch was really great and worked to get me ready for my next role. Continue to recognize that sometimes it isn’t about the sell!


  9. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Mesa, AZ
    Former Employee - Bank Teller in Mesa, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Desert Financial Credit Union full-time (Less than a year)

    Pros

    I really enjoyed the people I worked with. Hours are great

    Cons

    PTO wasnt that great. That's about it?


  10. "Business Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Desert Financial Credit Union full-time

    Pros

    Management was great and you receive bonuses quarterly

    Cons

    Customers can be rude. Pay is average.