Desert Financial Credit Union "sales goals" Reviews | Glassdoor

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Desert Financial Credit Union Employee Reviews about "sales goals"

Updated Jul 31, 2019

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3.0
49%
Recommend to a Friend
59%
Approve of CEO
Desert Financial Credit Union CEO Jeffrey Meshey
Jeffrey Meshey
26 Ratings
Pros
Cons
  • "(in 5 reviews)

  • "Low pay, low chance for promotion(in 4 reviews)

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Reviews about "sales goals"

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  1. "Great company, not so great pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Teller 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Desert Financial Credit Union full-time for less than a year

    Pros

    they actually care about employees, small community feel, members are overall nice, great management, you gain sales experience in the teller role

    Cons

    sales goals (not necessarily a con for me because it's not that hard to meet but is stressful at times) & not enough pay compared to other financial institutions

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    Desert Financial Credit Union2019-07-31
  2. Helpful (3)

    "Joke of a company, If you like to be stressed on making sales quota this is the job for you!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Desert Financial Credit Union full-time for less than a year

    Pros

    -You get holidays off -You get your certain amount of hours for the week for me it was 40 hours, never got overtime -Hour long lunches

    Cons

    -You get sales pushed down your throat everyday, if you don't make your "quota" you get coached on why you didn't. They use the quote "making lives better". I'm sorry people go to the bank to either make deposits or to take out money. Not to be bombarded with questions on mortgages and auto refis. If people want something they'll ask for it. -You get one day off out of the 6 day work week other then that you'll be there 9 hours a day. -Management well two out of the three managers left when they wanted to and fixed their time cards later when there time cards were due. They would come in when they wanted. -Tellers had to put there phones in a bucket like we were in the 5th grade even before the branch opened. While the managers sat in there office sitting on Facebook and Instagram all day. -I've never worked with such fake people I had managers roll their eyes at me one minute and then start taking trash about another co worker the next. Training for the job was 2 weeks long downtown. Out of those two weeks you gain the knowledge of 20% that you will use when you get into the branch. The other percent you learn on the spot. - You have to stay either full time or Part time for a year as well as trying to transfer to another location. -Have to wait a year in order to get a small 50 cent raise -The only way you make extra money is forcing people to get a credit card which is $5.00 each person you get approved. Or making outrageous sales goals. -Management tells you that it doesn't matter if you don't make the sales quota at the end of each month when they interview you, But if you don't hit the quota goal 3 months in a row you get written up

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    Desert Financial Credit Union2017-09-19
  3. Helpful (1)

    "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Desert Financial Credit Union full-time

    Pros

    Good Benefits Great Management Paid Vacation Paid Sick Time

    Cons

    Sales Goals Turnover Rate Weak incentives Sales are strongly encouraged

    Desert Financial Credit Union2017-07-28
  4. Helpful (20)

    "Run. Anywhere but here…"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Desert Financial Credit Union full-time

    Pros

    They raise a lot of money for the community and have lots of volunteer activities for employees. The pay is competitive in some areas of the business with 401k matching, flex spending, etc. There are employees who really care about the member experience and moving the business forward.

    Cons

    If you’re considering working at Desert Schools in any back office position here is what you need to know. At one time I’m sure this place had a heart, cared for their employees and took employee complaints about management seriously. Today leaders are allowed to mistreat, target, bully and create a hostile work environment with no consequence. To read more about how the IT department is managed and how the organization and HR have dealt with complaints please read the review titled “Just. Don't.”<br/><br/> If you’re a marketing professional considering employment at Desert Schools please reconsider. The executive marketing leadership in this company is incompetent with no technical, strategic, tactical or applied knowledge of marketing. Instead of innovating, unactionable member data is presented year after year to executive leadership and never applied to any marketing strategies, tactics or plans. The marketing department has no yearly planning, goals, objectives or accountability for its budget or performance; it simply follows the sales goals set at the beginning of year.<br/><br/> For seven years it’s Groundhog Day, throwing away money on banner ads, sending untargeted emails and tripping over each other to understand the basics of SEM, social media, lead generation and branding. Each year the Creative Team is a slave to corporate clients who get what they want no matter how ludicrous, ineffective and despite negative ROI. <br/><br/> The real creativity and strategic effort that comes from this department is met with opposition from the all areas of the business because the executive marketing leadership cannot effectively speak to the strategies directors and senior staff inside the department recommend. This includes baseline strategies like content marketing, inbound marketing and targeted campaigns.<br/><br/> Because of this and because one particular executive marketing leader felt threatened or couldn’t deal with conflict; new talent hired within the past two years has been systematically bullied, targeted and unjustly performance managed out of the organization. These are leaders with mottos such as “Make my life easy and make me look good.”<br/><br/> Over the course of the last year, a large group within the marketing team filed a joint complaint against a member of the executive marketing leadership along with several other individual complaints about this individual. These complaints covered items like lack of communication, favoritism, severe lack of integrity, unprofessional behavior, bullying, targeting individuals and trying to get them fired because they disagree, stripping responsibilities from employees in retaliation, moving groups of people to different floors in retaliation, fits of rage and many other items.<br/><br/> This wasn’t the first time that complaints had been filed against this particular executive leader by marketing employees, it had occurred more than once in previous years. But, despite the continued efforts of the employees to get help and defend against this marketing leader, the situation was swept under the rug and blamed on poor communication. HR provided no relief from the leader's systemic vindictive actions; they handled it casually with no communication or visible consequence. The CEO/President, Executive President and HR allowed this executive marketing leader to continue to destroy morale and target employees for termination.<br/><br/> <strong>The culture:</strong><br/><br/> The organization is sales based; its emphasis is bombarding members with irrelevant product advertising to meet quarterly and yearly goals. Go to any branch and you will see walls, TVs, counters and every corner of the building littered with sales materials. Now go to Chase, Bank of America and Wells Fargo and see the difference. On top of that you won’t be asked if you want to refinance your car every time you make a transaction.<br/><br/> Desert Schools spent the last two years (and probably a crap load of money) rolling out corporate propaganda called Momentum. On the surface it’s suppose to help the culture be service oriented. It was mandatory for all employees to go through this exhaustive training. The reality is that it didn’t change the culture at all; nobody effectively used the techniques that were taught over the course of 20 hours. When conflict arises, instead of communicating people throw fits, complain and try to get what they want by manipulating their VP. The word “no” is strictly prohibited. <br/><br/> In conclusion, Desert Schools seems to have lost their way. Their reputation was a family oriented workplace that cared about its employees, members and the community. Now they let their employees be mistreated, bullied and unjustly terminated. They put sales goals above member needs. While they still give to the community much of it is stale public relations play lacking the heart that made the organization a part of the community instead of one that exploits it and the people within it.<br/><br/>

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    Desert Financial Credit Union2015-08-17
  5. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Desert Financial Credit Union

    Pros

    Good pay and benefits lots of locations to transfer

    Cons

    Very high sales goals. Even for part time

    Continue reading
    Desert Financial Credit Union2014-12-09

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