Destination XL Reviews | Glassdoor

Destination XL Reviews

Updated April 5, 2019
322 reviews

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2.5
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Recommend to a friend
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Harvey S. Kanter
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Employee Reviews

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Pros
  • "Customers are great and they like to interact with you" (in 24 reviews)

  • "Our upper management is awesome, our regional is awesome, the store managers are awesome" (in 10 reviews)

Cons
  • "The staff at stores is vastly more female than male, which is not reflected in upper management" (in 39 reviews)

  • "No work life balance, especially for management" (in 10 reviews)

More Pros and Cons

  1. Helpful (7)

    "store manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Destination XL full-time

    Pros

    Awesome place to work at

    Cons

    Low pay for certain position s


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Allocation Manager in Canton, MA
    Former Employee - Allocation Manager in Canton, MA
    Recommends
    Approves of CEO

    I worked at Destination XL full-time (More than 3 years)

    Pros

    benefits, half day Fridays year round, people

    Cons

    location, commute, working from home very limited

    Advice to Management

    overall a great place to work

  3. "nope"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Destination XL full-time (More than 5 years)

    Pros

    not much, could have been great tho

    Cons

    just about everything has gone downhill in the last 2 years especially

    Advice to Management

    this place is really bad. the higher ups are clueless. i've been here a number of years and i've seen them all come and go. the only one who knew what was going on and actually had good ideas was Jack Bell. Maybe because he listened to us? We never get what we need. hours keep getting cut. they keep wanting more and giving us less to work with. actively looking for another job.


  4. Helpful (4)

    "Sad... idea is there wrong leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Destination XL full-time (More than 3 years)

    Pros

    Invest in training and customers

    Cons

    They treat employees terrible... took away 401k match no raises and cut payroll in stores even if business grew ... they don’t want to pay so your left getting what you pay for... working extra to get things done with no support turnover is high

    Advice to Management

    Start listening to the feedback from stores
    Upper management own the failures in stores too... stop overworking your management and staff stores to needs of traffic and sales... employees shouldn’t have to work 12 hour days without lunches due to lack of payroll coverage
    ....


  5. Helpful (2)

    "keyholder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Destination XL part-time

    Pros

    after the company decided to undergo entire company changes throughout, it was a great work environment and the company has a lot of potential

    Cons

    continuously changing management and systems and expectations that were in place


  6. Helpful (1)

    "Good money for a summer job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Key Holder
    Former Employee - Sales Associate/Key Holder
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Destination XL part-time (Less than a year)

    Pros

    DXL was a great entry level sales position as a freshman in college. It gave me light sales experience with a sales structure and commission. Products at DXL are of good quality, and the stores are very nice. You have the opportunity to make a lot of money in one day if you get lucky with some big purchases.

    Cons

    Retail is very hard. Additionally, DXL's philosophy pushes for you to truly help the customer, which is great, but my manager consistently pushed us to try as hard as we could to upset the customers even if we knew it wasn't in the customer's best interest. I wasn't a fan of this mentality, especially given the way they say they value the customer. Finally, the hours I was required to work were far more than I originally agreed to with my manager. During the interview process, I told them I was looking for 20-25 hours a week, and my manager told me that was what I would be working. However, I (and my fellow college coworkers who were told the same thing) ended up being intensely pressured to work far more than that, consistently hitting 35-40 hours a week and even reaching 55 on some occasions. Ultimately, my biggest gripe with DXL was the lack of honesty and integrity, from how to treat a customer and sell to them to how many hours I would work.

    Advice to Management

    Do as you say. If you are truly valuing the customer and your goal is to honestly help them succeed and not to milk them for as much as possible, then crack down on managers who are encouraging upselling at every turn. Furthermore, do as you say with your employees. If someone agrees to take a job for 20-25 hours a week, they shouldn't be pressured for more with the implication that this isn't an option and their job depends on it.


  7. Helpful (2)

    "Sinking Ship - Don't Waste your Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Canton, MA
    Former Employee - Anonymous Employee in Canton, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Destination XL full-time (More than 3 years)

    Pros

    Cafeteria in building , summer hours on Fridays,

    Cons

    Company is struggling financially and had big layoff this year. Very low pay compared to industry, no raises or 401k match this year, horrible health benefits, no room for advancement, not enough training, toxic abusive environment in some departments which senior management and HR don't address, outdated building and systems

    Advice to Management

    Sell the sinking ship!

  8. Helpful (1)

    "Not that great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Canton, MA
    Former Employee - Anonymous Employee in Canton, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Destination XL full-time (More than a year)

    Pros

    Somewhat Flexible hours
    “some” great people

    Cons

    Systems and the place needs updates
    the training sucks
    Managers don’t really manage
    everyone blames every body
    Some departments think they better than other departments

    Advice to Management

    Pay attention of what’s going on in the departments
    Take the time to train people


  9. "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Disapproves of CEO

    I worked at Destination XL full-time (More than 3 years)

    Pros

    Flexible schedule, rarely saw my regional manager-- so not micromanaged

    Cons

    Very money/sales focused. Didn't feel supported or heard. Company didn't seem to have a plan or direction. They announced the launch of several programs and marketing plans, only to pull them at the last minute.


  10. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Destination XL full-time

    Pros

    One of the peaks is being able to have creative freedom to maximize your store potential.

    Cons

    None that come to mind.