Dex One Reviews in Morrisville, NC | Glassdoor

Dex One Morrisville Reviews

6 reviews

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Morrisville, NC

2.5
Star Star Star Star Star
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Joe Walsh
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6 Employee Reviews

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Pros
  • Good people, good training, great benefits (in 22 reviews)

  • Good pay, great training and great people that work there (in 14 reviews)

Cons
  • The company's yellow pages was the best in the market even at its high price (in 24 reviews)

  • Phone book is main business and that is almost a extinct (in 6 reviews)

More Pros and Cons

  1. "Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Local Sales Coordinator in Morrisville, NC
    Former Employee - Local Sales Coordinator in Morrisville, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dex One full-time (More than 5 years)

    Pros

    This company had many great colleagues to work with and initially had many perks that was pretty cool. At times, there was a relaxed setting that was enjoyable and created a pleasant working experience.

    Cons

    This company relies solely on sales. So meeting the bottom line was of great importance. It was hard to always make your numbers due to whatever unexpected circumstance may come up. Management didn't seem to care about that. I remember they expected overtime hours from everyone in the department, including this one lady that was pregnant.

    Advice to Management

    Remember that your employees are people. Express interest in them and their well being and you may find that they will be willing to be more productive due to them having that feeling of being valued.

    Dex One Response

    Feb 8, 2016 – Employee

    Hi - Thank you for your 5+ years of service to Dex. We appreciate your feedback.


  2. Helpful (1)

    "They treat employees like children"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Digital Editorial Coordinator in Morrisville, NC
    Former Contractor - Digital Editorial Coordinator in Morrisville, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dex One as a contractor (More than a year)

    Pros

    Contractors get all the time off they want. Why not? No paid time off for contractors. Arcade basketball tournaments taken veeeeery seriously. If you liked being a child, good for you, as you'll be treated like one.

    Cons

    Hard to get straight answers from smiling managers regarding career path potential. Duplicitous answers and double-standards. They train you early to manage expectations. Is that for you?

    Advice to Management

    Be serious. Be real.

    Dex One Response

    Sep 2, 2014 – Reputation Management Coordinator

    Hi- we apologize for the delayed response to your review. Thank you greatly for your feedback as it's invaluable to us. -Ed


  3. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Digital Editorial Coordinator in Morrisville, NC
    Former Contractor - Digital Editorial Coordinator in Morrisville, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dex One as a contractor (Less than a year)

    Pros

    Managers were fair and knowledgeable. Good, frequent training. Nice, clean office environment with a good, casual-but-professional culture. Excellent business processes, too, with clear pathways to success.

    Cons

    Contractors are not hired permanently. Salary is a bit low compared to industry.

    Advice to Management

    It's OK to hire full time employees and invest in them. The ROI will be much greater for your company.

    Dex One Response

    Jul 21, 2014 – Reputation Management Coordinator

    Thank you very much for taking the time out to post your review and your recommendation is appreciated. Ed


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  5. Helpful (1)

    "I worked hard and was given rewards for it. Great place to work before technology made negative difference."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Fulfilment Coordinator in Morrisville, NC
    Former Employee - National Fulfilment Coordinator in Morrisville, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dex One full-time (More than 10 years)

    Pros

    Dex One is a telephone book publisher and is a very interesting place to work. There is much to learn there they do promote from within.

    Cons

    The only cons is that technology pushed the telephone book industry out of business. My department closed because of that and the work was shipped to India, What a shame!

    Advice to Management

    The company has great work ethics.


  6. Helpful (1)

    "I was unhappy with the extreme reduction in staff."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Morrisville, NC
    Current Employee - Anonymous Employee in Morrisville, NC
    Disapproves of CEO

    Pros

    Dex One was well rounded. They covered the basic needs of an employee. Of course this was mostly before the layoffs, so I am unsure about more recent years.

    Cons

    Advancement could be difficult. It was not easy to find jobs to grow into. It seemed like you needed to change companies to continue growing. This includes leadership and your job.


  7. Helpful (1)

    "Dull management, redundant tasks, keep your head down and be quiet."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Morrisville, NC
    Current Employee - Anonymous Employee in Morrisville, NC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Flexible schedule, easy to balance work and life, you're probably going to be the most attractive person here, no matter who you are.

    Cons

    Mind-numbing, unrewarding, and pointless tasks. No room for advancement. Plus there is a real but subtle adult/child dynamic. Employees are urged to not find shortcuts but how else to pass the time?

    Advice to Management

    Use employee brain power. Hire people with experience in the real world. Value what people bring. Entrenched management lack imagination. Obviously Mockett is here to appease stock holders. That's a good short term strategy but you're going to lose some good people. You already have.



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