Diakon Logistics Operations Manager Reviews | Glassdoor

Diakon Logistics Operations Manager Reviews

2 reviews

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Operations Manager

2.4
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  1. "Great structure, good training and tools, contract with client was underfunded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Saint Louis, MO
    Former Employee - Operations Manager in Saint Louis, MO
    Recommends
    Neutral Outlook

    I worked at Diakon Logistics full-time (Less than a year)

    Pros

    Good support from Corporate in Manassas, great networking with fellow managers across US, decent pay, you WILL work a LOT (50+ minimum)

    Cons

    Company makes low bids to clients and therefore your warehouse will suffer- poor location, worn out building with leaks and critters, low paid laborers

    Advice to Management

    Try not to be the lowest bidder-- decrease the overall profit a smidge and you will be able to retain your good managers better


  2. "Responsibility Accounting Done Wrong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Doesn't Recommend
    Negative Outlook

    I have been working at Diakon Logistics full-time

    Pros

    The salary is decent in this economy and there are some nice perks like the auto allowance and selecting your own staff.

    Cons

    The client interferes with and basically runs your operations, then steps back when things go wrong. There is little support from corporate in this respect.

    This is very unfortunate for managers because Diakon uses responsibility accounting to evaluate performance. The problem is that they company does not distinguish between controllable and uncontrollable revenues and costs when doing so.

    Advice to Management

    Encourage honesty in the monthly ops report. Follow up on problem indicators within that report. Support the location managers. When the client is difficult, don't hold your managers accountable for costs that are out of their control.