DialAmerica Employee Reviews about "flexible hours"

Updated Oct 14, 2020

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3.2
50%
Recommend to a Friend
61%
Approve of CEO
DialAmerica President and CEO Chris Conway (no image)
Chris Conway
85 Ratings
Pros
Cons
  • "Low pay, favoritism regarding sales contests, part time offered but not supported(in 37 reviews)

  • "Pay isn't great and no benefits(in 32 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "flexible hours"

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  1. "1 month 2 weeks"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at DialAmerica full-time for less than a year

    Pros

    1. Front Desk Assistants are so joyful and full of energy and they greeted me like I am family and their so welcoming. 2. Flexible hours 3. Work with you if you can't make it to the shift 4. Concern on your well-being and positive environment to work in.

    Cons

    1. Training should be longer; for example work one-on-one with individuals to make sure they grasp the concept.

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  2. "Very Basic Entry"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Johnson City, TN

    I worked at DialAmerica part-time for less than a year

    Pros

    - i gained customer service and sales experience - flexible hours - fair commission pay - very easy job, all you have to do is read scripts for everything - you could show up for 90% of your actual work time during the week and still be in compliance and not get a strike for coming in a few minutes late

    Cons

    - They sale Magazines, very outdated - Supervisors/Team Leads have very minimal experience, they like to make you feel dumb especially if you don’t make enough sales or when you get a strike on a call - Training is very minimal, actual knowledge of the job is gained once you finally get on the phones

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  3. "Okay for college students"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DialAmerica part-time for less than a year

    Pros

    Flexible hours and night time positions Relatively easy - just need to follow script

    Cons

    Working on weekends Customers can be rude or frustrating Falling below quota will be met with consequences

  4. "Be part of the Dial family"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center Representative in Port Richey, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DialAmerica part-time for more than 3 years

    Pros

    Flexible hours, you can possibly make up to $600 a week, you get paid every Tuesday, you work with some amazing people, you are not cold calling more like warm calling, you get to sell a great product like Sirius XM subscriptions, which is very easy to do.

    Cons

    It can be repetitive, you may deal with not so nice customers, some days you might not make your sales goal.

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  5. "Entry Level"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends

    I worked at DialAmerica full-time

    Pros

    Weekly Pay Early Access to your Pay Sales Incentives Flexible Hours

    Cons

    It gets boring pretty fast Co-workers are jerks

  6. "Overall a good company to further your knowledge."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Middleburg Heights, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DialAmerica part-time for more than 3 years

    Pros

    * Flexible hours * You can learn different programs * The supervisors work with you around different obstacles * Train train train and coaching. The supervisors want you to succeed at what you do * Company potlucks * Everybody treats each other like family * They promote from within * The supervisors are not just your bosses but they care about you as an individual.

    Cons

    * Pay is the only negative thing I can say.

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  7. Helpful (3)

    "Don't Do It!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Westlake, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DialAmerica part-time for more than 5 years

    Pros

    Flexible hours, comfortable seats, close þo public transportation. Most supervisors are nice. A few act like they're poop doesn't stink and only one was a bonafide psycho, stash.

    Cons

    Watch your back, your stuff, leave nothing out. You'll be told to clock out if you don't make a certain amount of sales by a certain time, because there are reps waiting in the break room to hop on the phone. You may be used in training purposes without your knowlegde, all calls are taped.

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  8. "Nice place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Call Center Agent in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DialAmerica part-time for less than a year

    Pros

    Great people to work with, flexible hours for college students, understanding management team, alright pay

    Cons

    The job itself is pretty rough, not much they can do about that. Customers are very rude sometimes.

  9. "DialAmerica"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative/Quality Control in San Diego, CA
    Doesn't Recommend

    I worked at DialAmerica part-time for more than 3 years

    Pros

    Flexible hours, Good supervision, Fun atmosphere.

    Cons

    Limited upward mobility, low pay.

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  10. "Easy in, easy out"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Charleston, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DialAmerica full-time for more than 5 years

    Pros

    Area of Opportunity, Flexible Hours

    Cons

    Lowered Rate of Pay, No Benefits

Viewing 1 - 10 of 59 English Reviews