Dialog Direct Reviews | Glassdoor

Dialog Direct Reviews

Updated October 10, 2017
22 reviews

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5.0
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Recommend to a friend
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Doug Kearney
5 Ratings

22 Employee Reviews

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Pros
  • Inbound Call Center and NOT a collections trap (in 13 reviews)

  • Very well staffed with great people that want to do a good job (in 11 reviews)

Cons
  • Very low pay for the amount of work they want you to do (in 15 reviews)

  • No chat to talk to other agents or upper management (in 11 reviews)

More Pros and Cons

  1. "Dialog Direct"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PSA in Denison, TX
    Current Employee - PSA in Denison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dialog Direct full-time (Less than a year)

    Pros

    Everyone is friendly and nice. They treat their employees very very well. They make work fun! It’s very easy work, but at the same time it can be challenging.

    Cons

    Only con I have to say is a 30 min lunch but other than that it’s an awesome place to work.


  2. "Customer Care Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Professional in Dallas, TX
    Former Employee - Customer Care Professional in Dallas, TX
    Recommends
    Approves of CEO

    I worked at Dialog Direct full-time (More than 5 years)

    Pros

    Very Friendly and goal oriented business, great place to work

    Cons

    pay was not always competative

  3. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fundraiser in New York, NY
    Current Employee - Fundraiser in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dialog Direct full-time

    Pros

    Such and amazing job have many great conversations about saving lives

    Cons

    Sometimes you mery crazy people in the streets

    Advice to Management

    Keep doing a great job


  4. "The Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist/Pharmacy Service Agent in Denison, TX
    Current Employee - Customer Service Specialist/Pharmacy Service Agent in Denison, TX
    Positive Outlook

    I have been working at Dialog Direct full-time (Less than a year)

    Pros

    Unlimited room for self growth as well as plenty of opportunities to move up in the "ranks"

    Cons

    Limited location opportunities, this job is currently preventing me from moving because i love my job and there is not another office near the location that my family and i are looking to move


  5. Helpful (1)

    "My Dialog Direct Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Work At Home Position
    Former Employee - Work At Home Position
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dialog Direct full-time (Less than a year)

    Pros

    -Work at Home Position
    -Does Not Need Transportation
    -Convenient
    -Uses Computer Software (Avaya) to pick up phone Calls
    -Good Salary

    Cons

    -Too much pressure from Supervisors

    Advice to Management

    Very Good Job


  6. Helpful (1)

    "GREAT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Just everything about the job is great!

    Cons

    There are no cons to working here

    Advice to Management

    Keep the great work


  7. "nice job"

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Lenox, MI
    Former Employee - Customer Service Representative in Lenox, MI

    I worked at Dialog Direct (More than a year)

    Pros

    Nice job and I nice people that work there

    Cons

    too many lay offs and not stable

  8. "HR/Benefits Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Dialog Direct full-time (More than 8 years)

    Pros

    Love the people! Rewarding job that has changed substantially after several mergers and acquisitions.

    Cons

    Employee negativity despite our best efforts to consistently improve.


  9. "pharmaceutical rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dialog Direct full-time

    Pros

    You learn a lot, but if your a hands on person you'll learn on your own

    Cons

    your thrown into the water, learn to swim on your own with the off-hands training we've taught you

    Advice to Management

    more training


  10. "It is a great job to work at."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Detroit, MI
    Current Employee - Retail Sales Associate in Detroit, MI
    Recommends
    Positive Outlook

    I have been working at Dialog Direct full-time

    Pros

    You can meet good people

    Cons

    Good great bad worst happy

    Advice to Management

    More lunch breaks


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