Diamond Resorts Reviews | Glassdoor

Diamond Resorts Reviews

Updated April 17, 2018
326 reviews

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3.1
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Michael Flaskey
31 Ratings

326 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Direct Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Diamond Resorts full-time

    Pros

    Absolutely incredible training staff, impeccable support and environment.

    Cons

    The only downside was that it's very hard balancing a healthy work and regular life, but that's with all sales.


  2. "Current Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diamond Resorts full-time

    Pros

    Work/Life balance, great management

    Cons

    So far, there are no cons

  3. "Been working here 1 year now, not bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Diamond Resorts full-time

    Pros

    Love the people I work with in my little corner. My manger & supervisors are amazing. I'm new to this type of office setting and they have never made me feel inadequate, they are always willing to help you grow. I've been here for a year now and have had 3 different roles, currently in the middle of training for the 3rd. There is no stagnation, you are encouraged to seek out other roles in the company that you might like.

    Cons

    Handful of your typical office staff that are just trying to make life difficult & you really have to watch your p&q's around them.
    Also, the company does not allow visible tattoos or piercings even though we don't interact with any of the resort members.


  4. "Diamond Resorts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contract Specialist in Scottsdale, AZ
    Current Employee - Contract Specialist in Scottsdale, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Diamond Resorts full-time (More than a year)

    Pros

    good benefits/ hours, management makes the best accommodations possible for employees

    Cons

    non-effective uper supervisory staff, hard to get things completed, lots of push back for certain departments


  5. "Good Old boy Mentality who you know"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Daytona Beach, FL
    Former Employee - Sales Manager in Daytona Beach, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Diamond Resorts (More than a year)

    Pros

    Great training for timeshare sales

    Cons

    Hard to sale very pricy


  6. "Short review title"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Neutral Outlook
    No opinion of CEO

    I worked at Diamond Resorts full-time (More than a year)

    Pros

    Large Company with room to advance career

    Cons

    Large Company that may not prioritize employee needs


  7. Helpful (1)

    "GREAT Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Daytona Beach, FL
    Current Employee - Sales in Daytona Beach, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Diamond Resorts (More than a year)

    Pros

    Great Benefits. Great Company. Lots of great people. GREAT Work life balance

    Cons

    No Career Growth. Managers have NO leadership experience for the most part. Training is absent at this location. Revolving door of great talent that comes and goes, because of the leadership at this location. Its a real shame, because if someone would just spend the time developing the managers, this would be a 5 all the way around and not to mention would save allot of time and money from hiring

    Advice to Management

    Train the Trainer. check your EGO's

  8. "Good Palce to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diamond Resorts full-time

    Pros

    nice benefits. great opportunity for growth

    Cons

    recently changed health care to something more expensive


  9. "Fiefdoms Galore!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outbound Sales Representative in Las Vegas, NV
    Former Employee - Outbound Sales Representative in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Diamond Resorts full-time (Less than a year)

    Pros

    The company has great benefits and seems to have the employees best interest at heart. However.......

    Cons

    How well you do will depend on what kind of manager you end up working for. I unfortunetly ended up working for a manager who had a lot of problems in his personal life and it reflected in his leadership style. I felt like he took his problems out on others, and not just myself, others who were high performers on the team. I could see people just rolling their eyes at each other in team meetings where this guy would just rant and rave and even bring politics into his rants.

    Advice to Management

    Try to reign in some of the crazy managers (you know who I'm talking about). Maybe have an intervention or maybe demote him to another gunslinger on the phones (he is good doing that). If you see a department going thru a lot of employees that should be a warning sign.

    Also, your training program could be a little better. I loved the trainers, but they seemed a little disorganized at times. No one likes to role play for three weeks strait. Also, throw out the memorizing three pages of script word for word. That's stupid.


  10. Helpful (2)

    "Not good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Diamond Resorts full-time

    Pros

    Decent comp plan with porential

    Cons

    Bad culture with bad leadership

    Advice to Management

    Clean house. Mean managers


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