Diamond Resorts Reviews | Glassdoor

Diamond Resorts Reviews

Updated May 22, 2017
243 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Matthew E. Avril
8 Ratings

243 Employee Reviews

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Pros
  • Good hours, good benefits, great team members (in 20 reviews)

  • Great benefits and lots of great people (in 15 reviews)

Cons
  • The company is growing to fast and doesn't have the staff to support the growth, which creates an overload of work for each person (in 5 reviews)

  • Very high turnover rate (6 people quit in 3months) There was a clique atmosphere in my department (in 5 reviews)

More Pros and Cons

  1. "The Meaning of Yes®"

    Star Star Star Star Star
    Current Employee - Business Analyst in Denver, CO
    Current Employee - Business Analyst in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diamond Resorts full-time (More than 5 years)

    Pros

    Diamond Resorts International® continues to be ahead of the curve as a leader in the hospitality and vacation ownership industry, and continue to impress our customers and competitors alike.. I'm impressed with our company's culture of The Meaning of Yes®.

    Cons

    People still have a negative stereotype of the timeshare business.


  2. "Diamond Resorts International, a great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sale in West Sedona, AZ
    Current Employee - Sale in West Sedona, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diamond Resorts full-time (More than 10 years)

    Pros

    This company has grown in vision and breath over the last 5 years. I have been privileged to
    be a part of the Sales and Marketing Team for about 15 years. It has been an exciting experience
    and one I have thoroughly enjoyed.

    Cons

    I am now having a health opportunity and it is time for me to pay attention to my self and get
    strong and healthy. It maybe time for me to not work as hard as I have for 15 years

    Advice to Management

    I feel the upper Management is doing well, remembering that we are all humans and that the
    work place is as much of our family as our real family. We all spend lots of time together.
    I love working as a team and also doing my personal best.


  3. "Great Company to Work For!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diamond Resorts full-time (More than 3 years)

    Pros

    The benefits/health insurance are some of the best in the nation. We are a global company with a large reach. Our Founder and Chairman, CEO and Executives really believe in service and they practice what they preach. They are accessible to their team members. Our Founder and Chairman is a strong advocate of social causes and frequently donates his own money to better the lives of others. They continue to improve team member recognition programs to give back to those who work here.

    Cons

    Some departments have more struggles than others, but opportunity to move up in the company is strong. Find your fit and you'll never want to leave.

    Advice to Management

    Keep doing what you're doing!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "We work hard and play hard! Great people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people! They care about you! They are flexible! The Management!

    Cons

    You cannot get the technology you need to do your job well.

    Advice to Management

    Bring in food, snacks, and better coffee so we don't have to go out. Increase the size of the gym. Encourage all managers to just get the job done. Give us more vacation time. Send everyone to a week long resort vacation once a year during low times.


  6. "Financial Services Intern Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Intern in Las Vegas, NV
    Former Employee - Financial Services Intern in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great department, wonderful supervisors. Really enjoyed my internship here.

    Cons

    Location is kind of far from central Las Vegas area.


  7. "Contract Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contract Specialist in Las Vegas, NV
    Former Employee - Contract Specialist in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Diamond Resorts (More than a year)

    Pros

    Great company to work for.

    Cons

    The hours I was working


  8. Helpful (1)

    "Front Line Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Line Sales in Orlando, FL
    Former Employee - Front Line Sales in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Diamond Resorts full-time (More than a year)

    Pros

    Great Benefits, commissions and sales environment.

    Cons

    This is a high stress position. Being able to handle the peaks and valleys of the business will help one be successful

    Advice to Management

    Help "new" salespeople with handling the stress. Management has already forecasted the downturns in the season and helping the sales staff in understanding their future will help the duration of their sales staff.


  9. "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Director of Marketing in Branson, MO
    Current Employee - Regional Director of Marketing in Branson, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diamond Resorts full-time (More than 10 years)

    Pros

    You always have a challenge! Great leadership, growth opportunity and culture! The checks always cash! Teammates treat each other with respect.

    Cons

    Work life balance. "Stay vacationed" needs to apply to the employees as well! I really can't think of any more cons.

    Advice to Management

    Keep on keepin' on!!


  10. "Executive Assistant to the Chief Sales & Marketing Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Longwood, FL
    Current Employee - Executive Assistant in Longwood, FL
    Recommends
    Approves of CEO

    I have been working at Diamond Resorts (More than 3 years)

    Pros

    Changing one's life should be its motto, along with Stay Vacationed. :)

    Cons

    no cons - give this company a try! It truly is life-changing.


  11. "Central Contracts Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nevada in Las Vegas, NV
    Current Employee - Nevada in Las Vegas, NV
    Recommends
    Positive Outlook

    I have been working at Diamond Resorts full-time (More than a year)

    Pros

    Hard working area. Everyone friendly.

    Cons

    Can use more help in the department.

    Advice to Management

    Please hire more people.


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