Diamonds Hotels & Resorts Reviews | Glassdoor

Diamonds Hotels & Resorts Reviews

5 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Diamonds Hotels & Resorts CEO David Palmer
David Palmer
1 Rating

Employee Reviews

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  1. "Marketing Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Virginia Beach, VA
    Current Employee - Anonymous Employee in Virginia Beach, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Awesome management in departments. Have a really awesome comp plan for employees if you like going on vacation. The commission pay is great as well, on a high pay scale . Have understanding management who are also family oriented. It's nothing bad to say on the marketing side when it comes to management.

    Cons

    They need to be more through when making choices for employees, and making sure things are in proper place for employees, so they can do there jobs more better. All of the marketing tactics aren't that great. Really could use some tweaking. Need to pay more hourly for OPC department. We are the best internationally but yet under paid hourly. Minimum wage hourly to be exact. With the work we do we sure enough deserve better.

    Advice to Management

    Need to involve the employee more on choices of changes that need or should be made. At times just seem that the company isn't all on the same page with how, to handle things when they aren't lining up correctly. Which leaves the employee and management confuse onto what to tell the employee, due to nobody not having a clue to what's going on, when things aren't in there proper place.


  2. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Internship in Zanzibar (Tanzania)
    Former Intern - Internship in Zanzibar (Tanzania)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Diamonds Hotels & Resorts as an intern

    Pros

    Great team environment, great company and stunning location. nice benefits as well

    Cons

    high quantity of stress and sometimes bad communications among department

  3. "Disappointing, due to so much untapped potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern
    Doesn't Recommend
    Negative Outlook

    I have been working at Diamonds Hotels & Resorts as an intern

    Pros

    - Beautiful Properties
    - Wonderful Colleagues
    - Accommodation & Lodging

    Cons

    - Treatment of local staff
    - Senior Management of company / certain properties
    - Not adapting to the industry / forward-looking


  4. "Chief Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chief Accountant in Nairobi (Kenya)
    Former Employee - Chief Accountant in Nairobi (Kenya)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Diamonds Hotels & Resorts full-time (More than 8 years)

    Pros

    Planhotel is run professionally with people who have good experience in the industry.

    Cons

    Job security is the problem.

    Advice to Management

    To embrace a culture where staff are rewarded in case of retrenchment


  5. "Overall great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Calgary, AB (Canada)
    Former Employee - Barista in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Diamonds Hotels & Resorts full-time (Less than a year)

    Pros

    The staff is fun to work with, great benifits, 10% off flights and anyone who goes with you also gets 10% off, possibility to obtain employment with west jet after you get to know the west jet employees.

    Cons

    It is very hard to get a better position at the west jet office, having to train managment when you are just an employee, knowing more then managment.

    Advice to Management

    Hire a manager/assistant who knows what there doing instead of having the other employees train them.