Dick Smith Reviews | Glassdoor

Dick Smith Reviews

Updated Jul 3, 2019

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Found 99 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
38%
Approve of CEO
Dick Smith CEO Nicholas Abboud
Nicholas Abboud
47 Ratings
  1. "Good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Auditor 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dick Smith full-time for more than a year

    Pros

    good company to work for

    Cons

    not bad company to work for

    Dick Smith2019-06-22
  2. "Great place to work in but unfortunately they shut down."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Auckland, Auckland
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Dick Smith full-time for more than a year

    Pros

    Great place to work. Heaps to learn while earning a good buck. Positive enviroment and attitude towards all the staff from management

    Cons

    No cons apart from that they shut down.

    Dick Smith2018-05-27
  3. "One of the best jobs ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Morwell
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Dick Smith part-time for more than 3 years

    Pros

    Great manager, fun job, good pay, amazing team, learnt a lot.

    Cons

    The high ups of the company got us closed

    Advice to Management

    Re open for us

    Dick Smith2018-02-11
  4. "Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Helensvale
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dick Smith full-time for more than 5 years

    Pros

    Wonderful people to work with

    Cons

    Went into receivership in 2015

    Dick Smith2017-11-10
  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dick Smith full-time

    Pros

    career progression work life balance

    Cons

    the company closed, unfortunately. other wise id still be there

    Advice to Management

    no advice to give them

    Dick Smith2017-10-24
  6. "Great company, shame it has gone"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 
      Negative Outlook
      No opinion of CEO

      I worked at Dick Smith

      Pros

      World famous in Australia Great IT team

      Cons

      The company doesn't exist anymore

      Dick Smith2017-10-09
    • "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales in Canberra
      Recommends
      Negative Outlook
      No opinion of CEO

      I worked at Dick Smith for more than 3 years

      Pros

      Great workplace, Environment and people to work with

      Cons

      lack of progress in business conpany closure

      Advice to Management

      be better at profit management

      Dick Smith2017-09-19
    • "Great management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Assistant Store Manager in Melbourne
      Recommends
      Negative Outlook

      I worked at Dick Smith part-time

      Pros

      Great manager, fantastic team members,

      Cons

      Targets too high, poor comission

      Dick Smith2016-09-26
    • "I love my job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service in Doncaster
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at Dick Smith

      Pros

      One of the best things about my job is the people I work with. It has been one of the only jobs where I leave a shift feeling better than I did when I entered. As well as the workers, many of the customers are really pleasant and nice to talk to. Sure you get your handful of customers who don't treat you like a human and those who think that you are below them, but you get that anywhere when you work in retail. Ultimately...

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      Cons

      At this current time, it is getting harder and harder to sell products as we are mostly out of stock. As well as stock levels, the customers can sometimes be a hassle. The ones that don't treat you like a person always bring down a good mood. The ones where you say hello to them, but they just want to know the price of an item and then leave it on the counter without saying good bye if they aren't happy. They really grind...

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      Advice to Management

      It would be really beneficial for the company if the stores got a more modern take with their internals. All of the stores I have been to and or worked at, have had very dull and cold lighting, which when bouncing off the metal shelves and old displays, makes the stores look very harsh and uninviting. Warmer tones would really help bring in customers as an inviting looking store is often a better store. Also, it would...

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      Dick Smith2016-02-03
    • "Sales Consultant (casual)"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Consultant in Parramatta
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Dick Smith

      Pros

      - Can earn commission - Great working culture - Strong synergy with other stores and the head office - Opportunity to work in multiple stores - Nice working conditions - With a wide range of products to sell in different categories you will never get bored - You process sales from approaching the customer to closing the sale - Get paid a significant amount for signing customers in particular Vodafone contracts...

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      Cons

      - New commission structure that requires 2 Vodafone connections to be created has to be changed (now will only receive 1.5% of GP instead of 3% of GP if this KPI is not fulfilled). Some stores have Vodafone stores in the vicinity making it near to impossible to achieve this target. Furthermore, the demographic that visit smaller stores are not ready to commit to a contract. - This has left workers demotivated...

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      Advice to Management

      There needs to be a change to the commission structure to exclude the Vodafone connections as a KPI and a consideration in terms of online and store prices.

      Dick Smith2015-10-18
    Found 99 reviews