Diebold Nixdorf Reviews | Glassdoor

Diebold Nixdorf Reviews

Updated September 23, 2018
973 reviews

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3.1
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Gerrard B. Schmid
25 Ratings

973 Employee Reviews

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Pros
Cons
  • "Some projects seriously lack work life balance" (in 29 reviews)

  • "Upper management has no idea what work you have done" (in 42 reviews)

More Pros and Cons

  1. "Software Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Diebold Nixdorf full-time (More than 5 years)

    Pros

    Good payment, leadership and goals

    Cons

    HR has some issues to solve


  2. "Customer Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager
    Current Employee - Customer Service Manager
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Diebold Nixdorf full-time (More than 10 years)

    Pros

    Flexibility to work from home. Nice company vehicle or stipend. Performance Bonuses. Mentoring/Coaching Subordinates. Full immersion in business practices including finances and performance.

    Cons

    Extremely long hours including weekends just to keep up with workload. Little appreciation from senior leadership. Conflicting company goals working with other managers. Buckets place for everything that goes wrong (and often does).

    Advice to Management

    Spend quality on site time with Customer Service Managers to fully understand the expectations that are not documented in job description instead of "barking" orders and expectations from the top. Provide standardized/real workload reports to include geography for identifying headcount needs. Provide avenue to provide periodic feedback on chain of command. Stop sales from over-promising and "selling the farm".

  3. "Senior software engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Canton, OH
    Current Employee - Anonymous Employee in North Canton, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Diebold Nixdorf full-time (More than 3 years)

    Pros

    Flexible working hours are great

    Cons

    Sometime Senior management politics


  4. "Service Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diebold Nixdorf full-time (More than 8 years)

    Pros

    work independently, providing solutions for customer

    Cons

    Pay is below avg for the job.


  5. "Good as the first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Diebold Nixdorf full-time

    Pros

    Good management and great people

    Cons

    Lack of career advancement opportunities


  6. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Diebold Nixdorf full-time

    Pros

    The company pays more than market

    Cons

    Long work hours depending on which team you're in


  7. "HR Intern Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Diebold Nixdorf part-time

    Pros

    Good company atmosphere. Good Pay.

    Cons

    Wish I had the opportunity to learn more rather than doing the same things every day.

  8. Helpful (2)

    "Before 2.0 it was a great conpany"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Technician in Columbus, OH
    Current Employee - Field Service Technician in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Diebold Nixdorf full-time (More than 10 years)

    Pros

    Vacation time off. Cell phone and company vehicle. Fellow team mates great to work with.

    Cons

    Management has know idea how to run a business. Ignores techs and small accounts and now they are leaving to go elsewhere. The raises are so small they are an insult to the techs that are holding this company together.

    Advice to Management

    Take care of your techs and small contracts and they'll take care of you. Hire back our security techs that were shipped off so we would have the funds to buy a garbage software company from Germany.


  9. Helpful (1)

    "great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Diebold Nixdorf full-time

    Pros

    good family work balance.

    Cons

    not much room for advancement or salary upgrades


  10. "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Diebold Nixdorf full-time

    Pros

    Not a lot of micro managing

    Cons

    Organization and communication can be better.


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