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Diebold Nixdorf

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Diebold Nixdorf

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Diebold Nixdorf Reviews

Updated Jul 22, 2021

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Found 1,431 of over 1,953 reviews

3.5
67%
Recommend to a Friend
87%
Approve of CEO
Diebold Nixdorf President and CEO Gerrard B. Schmid (no image)
Gerrard B. Schmid
235 Ratings
Pros
  • "Good management, excellent work-life balance, I was happy to have one of the best teammates(in 71 reviews)

  • "Flexible Work Environment Hard working people(in 67 reviews)

  • Cons
  • "Lack of upper management guidance(in 50 reviews)

  • "Lack of work distribution and work life balance(in 32 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Diebold Nixdorf and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year

      Great job

      Mar 29, 2021 - ATM Technician in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great job, I love it

      Cons

      All good no problem at all

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    2. 2.0
      Former Employee, more than 8 years

      Technician

      Jul 3, 2021 - Senior Customer Solutions Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You are provided with a company vehicle, cell phone, laptop. Good health insurance.

      Cons

      There is NO work life/balance. You are expected to sacrifice your time. It is very demanding not just to the employees but there families as well. On call more than not.. Long work days. Micro management. Often voluntold to go cover another area without much if any notice and work that area if your off call or not. The overtime now is only paid to fit the companies criteria. We used to be salary. They changed the definition without any notice. Now if you don't have any calls, because you do your work well, you will not receive overtime because its not "adp time". Threats from management about loosing your job if you are not "willing to change " are common place. GPS on the work vehicle is highly monitored. If you speed even a little because of traffic you will get dinged . The metrics of evaluation management uses are near impossible to meet..by design. Used to be a wonderful place to work. It is now a hostile culture to work in. You are nothing but a "body".

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      2 people found this review helpful
    3. 2.0
      Former Employee

      Meh

      Jul 20, 2021 - Field Service Technician 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Training is good, you get sent to different places, each job is different, I've gotten a small raise every year.

      Cons

      worked a lot of weekends making it hard to plan around social life. Management is subpar. Teammates can easily make your job harder, making it harder to stand out as a top performer.

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    4. 4.0
      Former Employee, more than 3 years

      The writing may be on the wall

      Jun 5, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice work environment, pleasant co-workers. Good range of products and services.

      Cons

      Senior Management seem lost without a plan to take the company forward in a market where Customer needs have changed but the company paradigm has not.

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    5. 4.0
      Current Employee, more than 8 years

      Long hours low pay and no way to move up unless you know someone l

      Jun 8, 2021 - Field Service Technician in Birmingham, AL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Plenty of overtime, work at your own pace. Training is good.

      Cons

      401k sucks! Insurance is mediocre, low pay . Horrible pay scale. Raises are not guaranteed. And filling positions with qualified employees is a problem. It's also seems difficult for this company to let go of employees that are not performing.

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    6. 5.0
      Former Employee, more than 1 year

      Great

      Jul 7, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for.

      Cons

      None that I can think of.

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    7. 5.0
      Current Employee

      Growing Company Values

      May 20, 2021 - Incident Handler in Canal Fulton, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Set Schedules for the team you are working with. Vacation up to 4 weeks after extended years of service Health Benefits, Stock options and 401K and paid sick time

      Cons

      Mandatory Overtime is required for this department Very little supervisor interaction or management presents after training.

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      1 person found this review helpful
    8. 4.0
      Current Employee, more than 10 years

      Corporate environment

      Jun 27, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of work to do and very busy

      Cons

      Need more support for busy environment

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    9. 4.0
      Current Employee, more than 10 years

      Solid company striving to be best in class

      Jun 4, 2021 - Director in Cleveland, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Newer CEO has hired many strong leaders that are turning the company in the right direction; many new opportunities for developing software solutions

      Cons

      Industry is very hardware centric and that business is not growing as much as software

      1 person found this review helpful
    10. 3.0
      Current Employee, more than 8 years

      Lack of Direction

      Jul 6, 2021 - Senior Service Systems Engineer in North Canton, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people below the Sr. Management Level. Lots of opportunity to work in multiple facets even those outside of your job.

      Cons

      Horrible work life balance. Lack of care for employees within leadership levels. Less than competitive pay structure. Good ole boy company.

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    Viewing 1 - 10 of 1,431 Reviews

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