Diebold Nixdorf Reviews | Glassdoor

Diebold Nixdorf Reviews

Updated April 25, 2017
748 reviews

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748 Employee Reviews

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Pros
Cons
  • Bad work life balance, no proper processes in place (in 20 reviews)

  • CSM's has very little power and upper management doesn't reward for performance (in 39 reviews)

More Pros and Cons

  1. Helpful (1)

    "Strategic sourcing manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Sourcing Manager in Canton, OH
    Current Employee - Strategic Sourcing Manager in Canton, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good coworkers, good city, cost of living low, good school district

    Cons

    No bonus, frequent lay offs

    Advice to Management

    Review benefits and compensation to attract talent


  2. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Specialist in Austin, TX
    Former Employee - Customer Support Specialist in Austin, TX
    Recommends
    Approves of CEO

    I worked at Diebold Nixdorf (More than a year)

    Pros

    The pay rate is good.

    Cons

    Hard to get hired on as permanent employee

    Advice to Management

    Management was good


  3. "Field Service Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Engineer in Raleigh, NC
    Current Employee - Field Service Engineer in Raleigh, NC
    Recommends
    Neutral Outlook

    I have been working at Diebold Nixdorf full-time (More than 10 years)

    Pros

    Founded in 1859 and one of Americas oldest companies...

    Cons

    A positive through a Negative

    Advice to Management

    Working on it...


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  5. Helpful (1)

    "Great team!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Green, OH
    Former Employee - Project Manager in Green, OH
    Recommends
    Positive Outlook

    I worked at Diebold Nixdorf full-time (More than 3 years)

    Pros

    Great people, cafeteria on site, management allows for ideas and does not micro manage

    Cons

    not one central locations. Many small offices makes communication difficult. Reorgs too often.


  6. "Diebold"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Dallas, TX
    Former Employee - Field Service Technician in Dallas, TX
    Recommends
    Positive Outlook

    Pros

    great place to work in texas

    Cons

    making to much money never time to spend.

    Advice to Management

    none


  7. Helpful (2)

    "Some good, some bad. A very good place to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Systems Engineer in North Canton, OH
    Current Employee - Software Systems Engineer in North Canton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diebold Nixdorf full-time (More than 3 years)

    Pros

    - Diebold (now Diebold Nixdorf) is a large, fairly recognizable brand name in the U.S. I started here as an Intern, and the big company environment provided lots of resources for me to learn

    - Merger with Wincor Nixdorf should provide the opportunity to get into more diverse areas besides only ATMs (it is sorely needed)

    - Good pay for the work you do

    - Easy to stand out as exceptional

    - Work-life balance allows for enjoyment of hobbies as well as career skill-building due to low stress level

    - Speaking to lower levels of management, there is a huge desire to change things for the better, with some taking it upon themselves to do so.

    - Software development is becoming more agile. With migration to new TFS tool, endless approvals, triages, and outdated processes have been de-emphasized. Engineers are now in control of many of these processes. Some feel it is a little TOO lax, but it is paving the way for innovation. One issue with this is that many employees still expect someone to hold their hand and are having trouble adapting to the new process.

    - Trying to make it more desirable to go to work (newly upgraded facilities, starbucks, etc.)

    - Some truly innovative projects coming out of the company. Unfortunately, it is an industry resistant to change and that has trickled into the company as well. These innovative projects are not pushed as hard as they should be.

    Cons

    - Too much emphasis on legacy support with new software development projects. I understand supporting old products, but continuing to add new features after 10+ years is asking for trouble (budget overruns, limited innovation, and servicability)

    - Very little going on in terms of project/product management and forward-looking project planning. It would be nice to see plans for new projects before you hear about them in a press release.

    - Have been many layoffs since I've been there. Some of those affected should have been fired/re-assigned long ago, but others it was sad to see them go.

    - Raises are hit or miss. Some years they don't have them, and when they do, they are small

    - Overall pessimistic attitude by many due to lack of upward mobility, possibility of layoffs, and merger-related discomfort.

    - Training and onboarding procedures were abysmal when I started.

    Advice to Management

    - Push innovative projects up the chain. There are engineers and architects capable of producing them, but they rarely see the light of day

    - Focus more on future innovation and less on legacy support. This will build the revenue stream by enticing customers to upgrade.

    - Compensate your best employees by putting promotions more in reach, and ensure increases keep up with cost of living at minimum. Merit increases should be in addition to the cost of living adjustment.

    - Either slim down the upper management, or place more emphasis on software, since corporate communications tells us software is an important part of our business (note this has gotten better since the merger)


  8. Helpful (4)

    "OK to work for if you need a job, not for a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Computer Operator/Systems Administrative in Green, OH
    Former Employee - Lead Computer Operator/Systems Administrative in Green, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Diebold Nixdorf full-time (More than 8 years)

    Pros

    Local company, been around for a while, Meet a lot of great people, some of which I talk to still today.

    Cons

    No workforce development, Devalues certain positions in the company, No career advancement, 6 layoffs in 8 years (fortunate to still have had a job).

    Advice to Management

    Value your workforce, help in there development, understand you are only as good as your workforce, Examine your hiring practices (it is nice to hire people but it is very stressful having to go through potential layoffs every year), Value IT properly, IT is the back bone of any company, but if it is not given the resources then the company struggles to thrive.


  9. Helpful (3)

    "Instructor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructor in North Canton, OH
    Former Employee - Instructor in North Canton, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Diebold Nixdorf full-time (More than 10 years)

    Pros

    A lot of opportunity to advance, due to high turn over. NE Ohio is a really nice place to live.

    Cons

    Diebold is in a constant state of panic cost cutting. It is a lay-off culture, keep your resume current.

    Advice to Management

    Panic cost cutting and lay-offs do not keep happy employees. Nobody performs well with this kind of pressure.


  10. "customer service manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    you are your own boss friendly upper management

    Cons

    driven by dollars. time spent on the road


  11. "review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fresno, CA
    Current Employee - Anonymous Employee in Fresno, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    lots of overtime to be worked

    Cons

    Over worked and burnt out

    Advice to Management

    Hire some people


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