Diebold Nixdorf Reviews | Glassdoor

Diebold Nixdorf Reviews

Updated July 22, 2017
791 reviews

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791 Employee Reviews

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Pros
Cons
  • Not a very good work life balance (in 22 reviews)

  • Upper management seems determined to downsize workforce even if that means a net loss of customers (in 38 reviews)

More Pros and Cons

  1. Helpful (5)

    "Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructor in North Canton, OH
    Former Employee - Instructor in North Canton, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Diebold Nixdorf full-time (More than 10 years)

    Pros

    A lot of opportunity to advance, due to high turn over. NE Ohio is a really nice place to live.

    Cons

    Diebold is in a constant state of panic cost cutting. It is a lay-off culture, keep your resume current.

    Advice to Management

    Panic cost cutting and lay-offs do not keep happy employees. Nobody performs well with this kind of pressure.


  2. Helpful (5)

    "OK to work for if you need a job, not for a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Computer Operator/Systems Administrative in Green, OH
    Former Employee - Lead Computer Operator/Systems Administrative in Green, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Diebold Nixdorf full-time (More than 8 years)

    Pros

    Local company, been around for a while, Meet a lot of great people, some of which I talk to still today.

    Cons

    No workforce development, Devalues certain positions in the company, No career advancement, 6 layoffs in 8 years (fortunate to still have had a job).

    Advice to Management

    Value your workforce, help in there development, understand you are only as good as your workforce, Examine your hiring practices (it is nice to hire people but it is very stressful having to go through potential layoffs every year), Value IT properly, IT is the back bone of any company, but if it is not given the resources then the company struggles to thrive.

  3. "customer service manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    you are your own boss friendly upper management

    Cons

    driven by dollars. time spent on the road


  4. Helpful (3)

    "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fresno, CA
    Current Employee - Anonymous Employee in Fresno, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    lots of overtime to be worked

    Cons

    Over worked and burnt out

    Advice to Management

    Hire some people


  5. Helpful (2)

    "Account Executive"

    StarStarStarStarStar
    Former Employee - Sales Representative in Cincinnati, OH
    Former Employee - Sales Representative in Cincinnati, OH

    I worked at Diebold Nixdorf (More than 8 years)

    Pros

    Good company, good brand when I started working there in 2005.

    Cons

    they made several executive decisions that put distance between the customer and the AE. made it very challenging to grow.


  6. Helpful (2)

    "Customer Service Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cse II in Milwaukee, WI
    Former Employee - Cse II in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Diebold Nixdorf full-time (More than 10 years)

    Pros

    Worked from home, company vehicle

    Cons

    Too many managers, Long hours with no personal or family life, Conflicting goals, no pay raises in several years

    Advice to Management

    Value their employees, Hire more service people, Give reasonable goals


  7. Helpful (4)

    "false promises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in Atlanta, GA
    Current Employee - Service Technician in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Diebold Nixdorf full-time

    Pros

    It's a job, pay is decent middle of the road for a tech job.

    Cons

    Lied to about pretty much everything going in the door. From the amount of hours to scheduling and work load. Had I known what I was getting into I would have passed on this job. It's not uncommon to have to work 80+ hours a week and be out of town for months at a time. If you have anything going on in your life expect it to be lost in a never ending sea of work load.

    Advice to Management

    Be honest with people you are interviewing. Get rid of the out of town training, it's a waste of time and resources. Hire some people, work load is not sustainable and is the reason for your turn over rate.

  8. "Pays good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer II in Stony Brook, NY
    Former Employee - Software Engineer II in Stony Brook, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Diebold Nixdorf full-time (More than 3 years)

    Pros

    Great people, very helpful, Good pay

    Cons

    Need to work on ATM Hardware


  9. Helpful (1)

    "Meh. But stayed a long time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics in Austin, TX
    Current Employee - Logistics in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Diebold Nixdorf (More than 5 years)

    Pros

    ok salary, nice people, good location, nice building

    Cons

    super disorganized. No best practices. poor employee communication and perks


  10. Helpful (8)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in North Canton, OH
    Current Employee - Sales in North Canton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Diebold Nixdorf full-time (More than 5 years)

    Pros

    Diebold name looks good on a resume.

    Cons

    No internal communication, employee education, or direction. All management make decisions based on dollars instead of keeping the talent and doing what it is right for the workers and the company.

    Advice to Management

    Cannot cut your way or buy your way to prosperity. Get out clouds and walk a while in the workers shoes before making a decision you have no clue about. Hire management that knows the business and just does not know someone.


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