Diebold Nixdorf Technical Support Reviews | Glassdoor

Diebold Nixdorf Technical Support Reviews

Updated Dec 18, 2019

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3.5
62%
Recommend to a Friend
82%
Approve of CEO
Diebold Nixdorf President and CEO Gerrard B. Schmid (no image)
Gerrard B. Schmid
6 Ratings
  1. Helpful (1)

    "Best Job Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Diebold Nixdorf full-time for more than 10 years

    Pros

    Positive work environment. Great teamwork effort.

    Cons

    Advancements are hard to get.

    Advice to Management

    None

    Diebold Nixdorf2019-02-13
  2. "good for first job experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support in Poland, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Diebold Nixdorf full-time

    Pros

    Good for first job, no any experience needed to get the job.

    Cons

    not good salary, no promotion and possible to have overhours(paid)

    Advice to Management

    please give people a chance to develop and to get promoted

    Diebold Nixdorf2018-03-05
  3. Helpful (6)

    "Changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support in North Canton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diebold Nixdorf full-time for more than 10 years

    Pros

    There have been large changes at Diebold in the recent years. Some good and some bad. The acquisition of Wincor will in the long term prove to be a plus to the companies portfolio.

    Cons

    The transition to Oracle was ill conceived and executed, it's still a huge problem in the company. There have been people brought in and groups moved into the wrong silo. Some of the people brought in are not receiving the right training as the trainers VERP'd.

    Advice to Management

    Let the company adjust to the changes already made, before pressing for more. Just know that change is only good if it's the right change. You need to chill and let the newbies adjust and get their footing.

    Diebold Nixdorf2016-08-25
  4. Helpful (3)

    "As management changes so does the experence."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support in Canton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Diebold Nixdorf full-time for more than 10 years

    Pros

    Presently I can not find any

    Cons

    Anytime upper management changes there are layoffs and the older you are and the higher your salry the more you are at risk.

    Advice to Management

    Get your head out of your bosses #*^%$ and tell the truth even if it is not what they want to hear. This company has way to many yes men.

    Diebold Nixdorf2013-10-08
  5. Helpful (2)

    "Dysfunctional Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Technical Support Analyst in Austin, TX
    No opinion of CEO

    I worked at Diebold Nixdorf

    Pros

    Great people to work with Good pay

    Cons

    Outdated insufficient knowledge base Little or no training

    Advice to Management

    Offer employees more training and better support in the way of an updated and comprehensive knowledge base. Promote from within the company to improve moral. Hire contract workers after a period of time instead of keeping "temps" indefinitely.

    Diebold Nixdorf2012-02-09
  6. "NA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Diebold Nixdorf full-time for more than a year

    Pros

    Good Company with ample opputunities

    Cons

    No Incentives and benefits. Only this issue

    Diebold Nixdorf2019-12-18
  7. "Technical support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support in Hyderābād
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Diebold Nixdorf full-time for more than a year

    Pros

    Good in culture and more fun

    Cons

    Work pressure is more and no less breaks

    Advice to Management

    Always be Funny and good.

    Diebold Nixdorf2019-07-31
  8. "good place for fresh graduates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Associate in Hyderābād
    Recommends
    Approves of CEO

    I have been working at Diebold Nixdorf full-time for more than a year

    Pros

    management is good,they organize strictly

    Cons

    shift timings,as shifts are rotational and changes for every 2 months

    Diebold Nixdorf2019-08-10
  9. Helpful (4)

    "Worst have ever seen such management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Executive in Thāne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Diebold Nixdorf full-time for less than a year

    Pros

    The best thing of Diebold is salary is on time with cool environment in Domestic process.

    Cons

    I was hired for some new international process which was suppose to come in 2018 but indeed need to took early sign out from my previous company as there was requirement at earliest in Dieboldnixdorf as interview was given in Dec 2018 saying that i need to join in the same last week of Dec. unfortunately offer was given in the month of Jan 2019 in the last week still was happy, 5 months down the line no process no management broadcast of the company states no increment for the year but management itself mange their promotions.. no leadership at all on a serious note its a bluff company will never recommend any one to work with this company

    Show More

    Advice to Management

    Close the door you are not worth and neither u have any heart feelings for employees

    Diebold Nixdorf2019-05-15
  10. "technical support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support in Hyderābād
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Diebold Nixdorf full-time for more than 3 years

    Pros

    good place to work,

    Cons

    management and hikes and huge politics

    Advice to Management

    waste of any advice

    Diebold Nixdorf2018-09-07
Found 19 reviews