Digi Customer Service Representative Reviews | Glassdoor

Digi Customer Service Representative Reviews

Updated Oct 10, 2019

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3.4
StarStarStarStarStar
82%
Recommend to a Friend
100%
Approve of CEO
Digi CEO Albern Murty
Albern Murty
3 Ratings
  1. "Hectic Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Customer Service Representative in Subang Jaya, Selangor Darul Ehsan
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Digi for more than a year

    Pros

    Fast past work place which I enjoyed working

    Cons

    Contract renewal is difficult

    Digi2019-10-11
  2. "Contact centre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Shah Alam
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Digi full-time for less than a year

    Pros

    - Great environment - Friendly trainers - Good salary

    Cons

    - Quite hard to achieve KPI - Too many call queues

    Digi2019-02-13
  3. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Noida
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Digi part-time for more than a year

    Pros

    Average for working . Average management . Work pressure more

    Cons

    Management down , Work pressure more.

    Digi2018-04-24
  4. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Customer Service Representative in Kuala Lumpur
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Digi for more than a year

    Pros

    Team work is something essential at Digitelecommunications hence knowing they got your back is something very special.

    Cons

    Too much of system faults which results in hard time for staff.

    Digi2017-07-23
Found 4 reviews