Digital River Reviews | Glassdoor

Digital River Reviews

Updated June 19, 2018
281 reviews

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3.4
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Digital River CEO David Dobson
David Dobson
118 Ratings

281 Employee Reviews

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Pros
  • "Beer Fridays, flexible work arrangements, nice office space" (in 33 reviews)

  • "I work in the Marketforce team, so i can not speak on behalf of everyone, but just in the Marketforce, there are great people and a positive energy" (in 27 reviews)

Cons
  • "Work / Life balance can sometimes be out of canter - but then this is the fun you have with agency work" (in 15 reviews)

  • "Senior management have no sensible plan for long-term growth and profitability (how is a 20-year-old business unprofitable without one large client" (in 13 reviews)

More Pros and Cons

  1. Featured Review

    "Everything is new here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Minnetonka, MN
    Current Employee - Marketing in Minnetonka, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Digital River full-time (More than 10 years)

    Pros

    New branding, new go to market, modernized technology

    Cons

    hyper focused on high-tech segment, which is a strength of focus, but niche compared to other ecommerce platforms.

    Advice to Management

    Continue to innovate! DR is a technology company first.

    Digital River Response

    Oct 9, 2017 – Manager Talent Acquisition

    Thanks so much for letting us know how we are doing. As someone who has been here more than 10 yrs, we are glad you are feeling excited about what is going on in our 4 walls. We are looking forward... More


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Digital River full-time

    Pros

    good people, fun place to work

    Cons

    None, loved working here with these people

  3. Helpful (1)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Digital River full-time

    Pros

    No pressure environment at work

    Cons

    Layoffs you can see happening every other quarter


  4. Helpful (2)

    "MarketForce is a Fantastic Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Analyst in Minnetonka, MN
    Current Employee - Marketing Analyst in Minnetonka, MN
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Digital River full-time (More than a year)

    Pros

    -Ability to work from home
    -Really friendly people
    -Flexible Time Off
    -Competitive salaries
    -Bring your dog to work day
    -Friday Social Hour
    -Nice pond to walk around behind the building

    Cons

    -Lots of internal leadership change recently
    -Not a lot of career growth opportunities
    -Some problematic managers
    -People who don't do their job well never get let go

    Advice to Management

    Be more consistent in praise and encouragement. Give your employees more opportunity to grow. Set reasonable goals for your team and department.

    Digital River Response

    Jun 19, 2018 – Manager Talent Acquisition

    Thank you so much for highlighting some of the pros of being part of the Digital River family. More importantly, thank you for telling us what we can focus on fixing as well. While change is hard... More


  5. "Pass. Work for competition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Digital River full-time

    Pros

    Unlimited PTO, benefits, beer Fridays

    Cons

    Layoffs, management, product was not competitive in the market

    Advice to Management

    Direct report management was terrible. Treatign us like children will not produce results.


  6. "Support Function"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Digital River full-time (More than 5 years)

    Pros

    The company existed in a great space.

    Cons

    The company became less employee-oriented following acquisition.


  7. Helpful (3)

    ""You're an engineer, figure it out for yourself.""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Minnetonka, MN
    Former Employee - Senior Software Engineer in Minnetonka, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Digital River full-time (More than a year)

    Pros

    Good employee perks and flexible time off. They take care of their employees.

    Cons

    In the engineering group, collaboration and working together are actively discouraged. If I asked for advice or help on something, my manager would look very unfavorably on me. The general viewpoint was that I should research everything myself and get to know all of how a complex codebase worked, without help from others. With code that's more than 15 years old, including at least two different content management systems, it's impractical for one engineer to learn everything. And, discouraging collaboration slows down the time that it takes to go to market with new features.

    One of my coworkers told me the unofficial motto was, "You're an engineer, figure it out for yourself." Although that lesson was never put out there openly, it sure seems to be the way that things are done.

    Advice to Management

    I'm not going to give out any advice. You're a company, figure it out for yourself.

  8. Helpful (2)

    "Future of company to benefit only top management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Digital River full-time (Less than a year)

    Pros

    Some very nice colleagues and managers

    Cons

    Top management only wants to turn a profit so they can sell the company, strategies changes all the time, crazy cost savings mode

    Advice to Management

    Get a leadership team who actually cares about the employees and longevity of the company


  9. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Digital River full-time (More than 3 years)

    Pros

    - Good benefit including off time and bonus

    Cons

    - Business strategy constantly changing not sure if job focus is correct


  10. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst
    Former Employee - Business Analyst
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Digital River full-time (More than 3 years)

    Pros

    Great office that includes an onsite fitness center.

    Cons

    Lots organization change from top down.


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