DigitasLBi Reviews | Glassdoor

DigitasLBi Reviews

Updated January 19, 2018
447 reviews

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3.5
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Arthur Sadoun
10 Ratings

447 Employee Reviews

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Pros
  • There are some excellent managers who really care about the client's happiness and employee's work life balance (in 33 reviews)

  • Great people who want to make the best work possible (in 42 reviews)

Cons
  • In New York the culture does not allow for a good work life balance (in 28 reviews)

  • Long hours depending on project, HR department could be better (in 23 reviews)

More Pros and Cons

  1. "It’s a great environment to work in due to the people. They are also big on diversity and inclusion which it a plus."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Media Planner in New York, NY
    Current Employee - Associate Media Planner in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at DigitasLBi full-time (More than a year)

    Pros

    The people, access to learn other capabilities if you ask, great benefits, great vacation days and prime office location for the city.

    Cons

    Slow to promote within the company, sometimes leading to low turnover. Also, waiting last minute to hire new talent need for the workloads but this is usually an industry wide issue.

    Advice to Management

    N/A


  2. "Creative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative Senior in Chicago, IL
    Current Employee - Creative Senior in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DigitasLBi full-time (More than a year)

    Pros

    The people, the people, the people. There’s something special about the Chicago office, it feels like home. You get to work with one of the most awarded teams in the country and still have a life of your own. Everyone cares about the quality of work but most important the company cares about you.

    Cons

    Same as in other places, sometimes too many filters to get something done (on the client side)

    Advice to Management

    Don’t jump on the open space layout, the culture of this place also relies on how we experience work everyday, don’t turn into every other agency

  3. "For software engineers it is an okay company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DigitasLBi full-time

    Pros

    Flexible holidays, good location, free beer!

    Cons

    You have to be loud to get heard, if you can't show off then you are not making yourself visible. As an experienced software engineer you won't get to learn much. Most of the work involves in building static marketing websites for their client. If you like doing it again and again then this company is for you.

    Advice to Management

    They don't need my advice.


  4. "Cool people, bad leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer in New York, NY
    Current Employee - Designer in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DigitasLBi full-time (More than a year)

    Pros

    - Lots of free food
    - Lots of perks
    - Great benefits
    - Amazing people to work with
    - Cool projects sometimes

    Cons

    - Lack of diversity
    - Expectations to work long hours
    - Lack of upward mobility
    - Leadership doesn't seem to even try to retain talent
    - Sweatshop sometimes

    Advice to Management

    Stop for a moment and ask yourselves why everyone keeps leaving and why you can't fill any of the open recs.


  5. "Good place to start, difficult to advance"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DigitasLBi full-time

    Pros

    Fun work environment, intelligent coworkers

    Cons

    Promotions are difficult, low starting pay, no formal process for raises


  6. Helpful (1)

    "ACD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DigitasLBi full-time (More than 5 years)

    Pros

    Great culture, sane work/life balance, absolute minimum of dbags, better-than-average pay, exceptional benefits (by the standards of advertising), a sense that--as much as is possible in 2017--management actually cares what it's like for the employees. Additionally, the creative leadership as of now (12/17) is the best it's ever been. The creative environment is improving rapidly.

    Cons

    While it's improving, the creative opportunities can at times be hard to come by.

    Advice to Management

    Keep doing what you're doing. It's all headed in the right direction. Remember that jerks aren't, in fact, better at creativity, they're just better at seeming like they are.


  7. "Needs to be better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at DigitasLBi full-time (More than a year)

    Pros

    -Lots of free stuff
    -Sometimes fun events
    -Happy Hour Fridays
    -Bagel Fridays
    -Decent benefits
    -Unlimited sick days

    Cons

    -Stuck in the old age, they still paper route to edit. We're supposed to be a digital first agency...
    -Promotions: lots of red tape, no sense in who gets promotions. I've seen some good people get shafted.
    -Diversity: lacks it
    -Leadership: only looks out for themselves
    -Lack of communication
    -Lack of training/no real process for the way different department works
    -Lots of lay-offs recently
    -High turnover

    Advice to Management

    Listen to your employees when it comes to issues within. Create agency process to make sure things run smoother and people are running around with their heads chopped trying to figure it out. Stop paper routing... that's real old.

  8. "A place made by the people, but squandered by leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DigitasLBi full-time (More than a year)

    Pros

    +What they lack in salary, they attempt to make up for in PTO. Digitas's PTO offer, along with generous holidays, isn't something I've seen in any other company thus far. If you value your time, Digitas is a good place for you.

    +The people are genuinely fun to work with. I've become incredibly close friends with many of the people and it made going to work that much more enjoyable.

    +Despite what can often seem like "Michael Scott"-esque attempts at creating an office culture, the people genuinely do care to make the office enjoyable for everyone. It's goofy and sometimes inane, but done with heart.

    Cons

    +Work quickly becomes repetitive and uninteresting. You're also often limited in what you can create given (1) incredible client rigidity given budgetary concerns, (2) leadership's unwillingness to say no to bad client requests - which flood you with more repetitive and uninteresting work, and (3) a general lack of skilled people from which you can learn given the smaller office.

    +Trainings are pointless and a waste of time. But senior leadership always seem to (1) waste money on it, (2) insist you waste your time on it, and (3) actually weigh your participation in meaningless trainings as part of your standing in the company. They are banal exercises in formality, with no real learning done.

    +Promotions are far too political and opaque. Not only do they drag on for at least a minimum of 2 years, but a promotion's status seems to be put in jeopardy every time new leadership comes along...which is frequent. New SVPs emphasize new things, need time to see performance, etc. It doesn't help.

    +Poor leadership in a constant revolving door. The revolving door of SVPs is insanity. If leadership will not stay, how can you expect regular employees to? What's more, the new leaders we do get are generally brainless yes-men for the clients. Uninspiring and unintelligent.

    +Pay is extremely poor for San Francisco standards. And given the constant disruptions in the promotion cycle, you can be stuck in a very poor salary for an extended period of time.

    +Despite us continually losing creative business, the creative department seems to be given extra priority from highlighting work to promotions. It seems like they are the stars running the show when most of our work is media and DNA/analytics-centric.

    +There's too much "massaging the truth" going on. Teams work around the clock to tell clients what they want to hear, rather than what is actually going on. Marketing data is messy and tricky to understand. More often than not, what you see is random noise with no real meaning. So work becomes an exercise in trying to invent meaning from statistical nonsense. It's a charade that clients eventually see through, unless they somehow happen to be even less data-savvy than we are. You feel like a snake oil salesman by the end of it all. And frankly, it hurts you. I found myself getting into a habit of trying to create meaning out of nothing in my new job. It had to be beaten out of me. Painfully.

    +Disregard for hiring from within. They are more focused on making sure you hit an arbitrary amount of time in your position before promoting you so it feels like a "right amount of time" rather than promoting you when you're ready. This often leads to problems where higher-level positions are left empty and filled from the outside. Often poorly.

    Advice to Management

    +Promote from within and promote based on merit, not on timelines. You lose good talent by setting arbitrary time requirements.

    +Stop forcing idiotic trainings on people. Let people use that budget -- without strings attached, as the current class budget has -- to pursue their own, relevant trainings.

    +Learn how to say no. Clients say stupid things all the time. You should know better. Know that when you agree to stupid client requests, it makes your employees' work less interesting and less enjoyable. Which makes it harder for them to want to stay.


  9. "Not enough support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at DigitasLBi full-time

    Pros

    Company transparency and benefits
    PTO

    Cons

    Some teams lack efficient processes to get client deliverables reviewed and completed in efficient manner.
    Very large organization and hard to know who to talk to about projects or connect with teams

    Advice to Management

    Staffing allocations limit team structures making processes inefficient and limit learning opportunities for lower level employees.


  10. "VP Group Account Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DigitasLBi full-time

    Pros

    Good team, lots of energy

    Cons

    Lack of creative firepower, and diversity of experience


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