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Dignity Health

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Dignity Health

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Dignity Health Employee Reviews about "patient care"

Updated Dec 23, 2020

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Found 54 of over 2,050 reviews

3.8
74%
Recommend to a Friend
76%
Approve of CEO
Dignity Health President, CEO, and Director Lloyd H. Dean
Lloyd H. Dean
658 Ratings
Pros
  • "Has great Benefits for employee(s) or family(in 171 reviews)

  • "Good benefits for the whole family(in 117 reviews)

  • Cons
  • "Huge turnover in upper management with lots of internal unrest(in 42 reviews)

  • "Patient care should always come first , corporate goals second(in 32 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Dignity Health and is not affected by filters.

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    Reviews about "patient care"

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    1. 5.0
      Former Employee, more than 10 years

      RN

      May 29, 2018 - Anonymous Employee in Redwood City, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and great people to work with. Enjoyed working there with the strong patient care focused people.

      Cons

      Lack of support from management when I worked there. Like short staffs, no CNA( nursing assistant) etc

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    2. 3.0
      Former Employee, more than 10 years

      Great staff, subpar management

      Dec 23, 2020 - Respiratory Therapist in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing teamwork. Most of the patient care staff went out of their way to support their co-workers. Good benefits.

      Cons

      I can only speak for my department, but management was a nightmare. Not at all supportive of the staff. Went out of the way to find petty reasons to write staff up in order to keep as many employees as possible on the verge of termination. Many great, long-term employees eventually got fed up and left, and the manager did her best to sabotage their applications at our sister hospitals, several times successfully.

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    3. 3.0
      Current Employee

      Good place to work

      Aug 7, 2020 - Anonymous Employee in Maricopa, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team to work with, many of knowledgeable and personable professionals with no weak link

      Cons

      Some micromanaging. Details are stressed and sometimes the pt care suffers as a result. Patient care should always come first , corporate goals second. This is a negative for sure but the urgent care is well run in general and i would be comfortable with myself or family being treated here

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    4. 4.0
      Current Employee, more than 8 years

      Good place to work

      Feb 2, 2020 - Clinical Pharmacist in Grass Valley, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, team environment, system wide initiatives to improve patient care and experience.

      Cons

      8 hour shifts instead of 10 hour.

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    5. 2.0
      Current Employee, more than 10 years

      staffing is tight for RN's, RT's, Pharmacy, housekeeping, etc

      Jan 15, 2019 - Staff RN in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Has a great reputation with wonderful staff and a great teamwork ethic.

      Cons

      Every year they cut staffing in all departments, until a lawsuit or safety issue makes them staff up. High turnover rates in most departments and new supervisors and managers can make patient care difficult.

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    6. 2.0
      Current Employee, more than 10 years

      True kindness cannot be outsourced.

      Oct 30, 2013 - Staff RN in Santa Cruz, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Dominican Hospital Santa Cruz: Union shop. Good compensation and benefits. Loyal employees. The only ER in town; serving the rich and poor of our community.

      Cons

      The choice to brand "Humankindess" says it all. You cannot brand caring, it must be nurtured and developed. Lloyd Dean has met his marks by outsourcing and a consolidation of services to the point of dysfunction. There is no functional HR at our hospital anymore. You call/ email Phoenix and pray for a response. LOA are handled by an outside company that doesn't return emails. There is no "Humankindness" in processes that remove the human element from devoted workers. The Education Department, which was formerly an absolute jewel in Dominican's crown has been ravaged. The Employee Health Department is 2 people and an answering machine. Management and processes must take care of the worker in order for the worker to thrive and give that great patient care. I recommend young RNs look carefully before giving the best years of their lives to such mockery. Ask to visit the HR department (Phoenix), ask who you go to if your paycheck is wrong (Phoenix central payroll), ask who you sit down with to fill out the forms for pregnancy or family leave (outsourced to Matrix - it's a 1-800 number and they lose all your faxes). The pay is even better over the hill and the competition keeps the hospitals more interested in retaining/ satisfying their employees. Dignity Health has reached the breaking point and I'm sad to say I cannot recommend the organization anymore.

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      6 people found this review helpful
    7. 1.0
      Former Employee, more than 8 years

      PREFER NOT TO DISCLOSE

      Aug 17, 2015 - Prefer Not to Say in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There is no positive experience I can reflect on. What was once a thriving hospital, known as the leading trauma center in the area; full of caring and wonderful caring people became the lowest rated hospital that people avoid after Dignity formerly known Catholic Healthcare West got done with it. Up standing employees are fired for standing up for their patients and their patient's rights, where the permitted atmosphere is favoritism and discriminatory rather than upholding the true underlying responsibility of patient care outlined in the Hippocratic oath. Their belief system is built on "MONEY OVER HUMANITY"

      Cons

      Management is either nonexistent or substandard. Lying is a regular part of the accepted protocol here, where people are denied the basic human right to decide the outcome of their; including code status. Where the acceptable behavior is to pretend to comply with full code status by pretending to perform and then actually charge for full code when it was not performed at all...the excuse is that "they are too old" or "they would not make it anyway"; "it would cost too much to keep them alive"

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      5 people found this review helpful
    8. 2.0
      Current Employee, more than 8 years

      Registered nurse

      Jun 2, 2015 - Registered Nurse in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The employees long standing service excellent quailty staff Excellent health benefits wish the older children in family had access to the health benefits Loved working in this organization when first hired excellent philoshy and treated fairly and trusted management and each other Loved coming to work every day

      Cons

      To much management interference and to top heavy Quality of services decreased due to nurse ratio staffing issues skin thin staffing creates poor patient care Uninlightened human resources able to deal with staffing complaints about staffing shortages To much bottom line costcutting . Not hiring premium middle and upper management . Non compasion management finds fault and punishes Dignity was a wonderful place to work at one time Hoping for changes to get back to a more positive place

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      3 people found this review helpful
    9. 2.0
      Former Employee, more than 10 years

      Don't believe the hype about "kindness"

      Apr 13, 2014 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great teamwork among the bedside employees.

      Cons

      Don't believe the hype about "humankindness." The organization is all about corporate,and that means benefits for management and treating the bedside employees terribly not only in terms of financial benefits but in terms of providing the needed resources, support, and simple respect. The culture is one of removing employees for one reason or another after a certain number of years in order to bring in lower-wage persons. The focus is always on saving money, even in terms of patient care. For example, when housekeeping went to an outsourced company the organization became so dirty it is disgusting. Professional employees providing bedside care were overworked and under-resourced yet when asking for support were written up or fired rather than given what they needed. Too many middle-managers wanting to get ahead themselves and willing to walk over anyone to get there. HR's interest is in protecting the middle and senior management not the employees.

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      7 people found this review helpful
    10. 2.0
      Current Employee

      CHW Bakersfield needs to look at what is happening inside the hearts and minds of its employees and really care.

      Oct 21, 2008 - Imaging Specialist in Bakersfield, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good compensation and benefit package.

      Cons

      Very disatisfied employees. Inconsistent management styles between upper and lower levels leading to this disatisfaction. Lack of positive feedback to employees from direct superiors. This all leads to poor patient care.

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      1 person found this review helpful
    Viewing 1 - 10 of 54 Reviews

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