Dillard's Reviews | Glassdoor

Dillard's Reviews

Updated November 19, 2017
773 reviews

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2.0
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Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
382 Ratings

773 Employee Reviews

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Pros
  • 25% employee discount, with 40% a few times a year (in 321 reviews)

  • Good Pay and company to work for (in 307 reviews)

Cons
  • Sales goals can be hard to meet at times (in 436 reviews)

  • Sales quota can be high sometimes (in 216 reviews)

More Pros and Cons

  1. "Area sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER in Cincinnati, OH
    Former Employee - AREA SALES MANAGER in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dillard's full-time (More than 8 years)

    Pros

    See a lot of people

    Cons

    Long hours no breaks in between

    Advice to Management

    No advise


  2. "Area Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER in Baton Rouge, LA
    Former Employee - AREA SALES MANAGER in Baton Rouge, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dillard's full-time (Less than a year)

    Pros

    Loved the line level associates

    Cons

    Weak upper management; not a good work/life balance- 6 day work weeks

    Advice to Management

    Create an independent HR department separate from the store- a lot of unethical behavior and decisions from upper management

  3. "Not Worth It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Oklahoma City, OK
    Former Employee - Sales Associate in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dillard's full-time (Less than a year)

    Pros

    Pay starts high for retail

    Cons

    Management is horrible, they fire everyone for not meeting their unrealistic sales goals, it is impossible to promote from within if you don't start out as an assistant manager, they are very unprofessional, terrible hours, very unrealistic sales goals.


  4. "Wouldn’t go back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dillard's full-time

    Pros

    Good starting pay for a department store.

    Cons

    Performance based pay... you have to meet a daily quota for a period of time or you get decrease in pay.

    Advice to Management

    Don’t play favorites... all doing the same job


  5. "Numbers Oriented"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Dillard's part-time

    Pros

    To be honest, I don’t have baby besides the base pay.

    Cons

    Management is far more concerned with making sales and pulling cash in than in their sales team. They consistently hire new people, work them for three months, terminate them once they lose their spirit, rinse and repeat.

    Advice to Management

    Stop abusing your power. Your employees are people too. You can’t blame someone who tries their hardest in a dying department store.


  6. "A Stressful Summer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Manager-In-Training
    Former Intern - Manager-In-Training
    Doesn't Recommend

    I worked at Dillard's as an intern

    Pros

    Got to be around the latest fashions; some good managers in the store; merchandising

    Cons

    MARK DOWNS, literally the worst having to sticker and tag every single item; lots of workplace drama; Other employees weren't really into it, so kind of a toxic environment; everyone hated the "Pay for performance" deal

    Advice to Management

    Help your employees and don't just sit at a desk. Be the frontliner


  7. "Business Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dillard's full-time

    Pros

    Good pay and some free products

    Cons

    Stores are run with a dictator mentality.

    Advice to Management

    Be fair and treat employees the same across the board.

  8. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Dallas, TX
    Current Employee - Sales Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dillard's full-time (More than a year)

    Pros

    Weekly paycheck. Nothing else. I had to type 5 words.

    Cons

    No time off. Always working.

    Advice to Management

    Create a better platform for work-life balance


  9. "Don’t believe the hype"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Sales Manager in Lincoln, NE
    Current Employee - Business Sales Manager in Lincoln, NE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dillard's full-time (Less than a year)

    Pros

    Paid weekly, open door policy so don’t be afraid when you have questions. Get to make your own schedule, just make sure it goes with the guidelines otherwise they WILL change it

    Cons

    Training process is outdated and not helpful at all, you just mainly learn about Work harassment and how to clean up blood if there was n accident. Unrealistic credit penetration for how slow the store does. Management dictates instead of leads

    Advice to Management

    Maybe learn how to teach first before coaching. Show the process of how things work and how the store runs instead of just going through the motions


  10. "Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN
    Doesn't Recommend
    No opinion of CEO

    I worked at Dillard's part-time (More than 3 years)

    Pros

    The start pay is higher than most retail stores.

    Cons

    Management is poorly trained.


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