Cover image for Dillard's
Logo

Dillard's

Engaged Employer

Dillard's

Add a Review

Dillard's Reviews

3.2

44% would recommend to a friend

(7242 total reviews)

Chairman and CEO Bill Dillard II

Bill Dillard II

55% approve of CEO

Ratings by category

3.2

Diversity & Inclusion

3.1

Career Opportunities

3.1

Compensation and Benefits

2.7

Culture & Values

2.7

Senior Management

2.5

Work/Life Balance

Ratings distribution

5 stars

11%

4 stars

19%

3 stars

27%

2 stars

20%

1 star

23%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Pay is good and job is really rewarding g when you make connections with client!(in 1091 reviews)
  • "And Great people that work with your school schedule for those that are part time.(in 259 reviews)
  • "Great coworkers if you know how to handle your self under pressure and learn to set aside sales from friendship.(in 181 reviews)
  • "There are good benefits with 401k health benefits and a 25 per cent discount in the store.(in 173 reviews)
  • "STarting pay was good but quickly can change(in 127 reviews)
Cons
  • "poor management and hard to balance work&life(in 712 reviews)
  • "Employees slack in the back to sell because they're on commission and managers don't enforce daily duties(in 314 reviews)
  • "long hours once you are not hourly...work 50 to 60 but get paid for a 40 hour week(in 200 reviews)
  • "It's difficult to maintain your sales goal and you can get a pay cut...(in 179 reviews)
  • "Poor Upper Management and a constant revolving door.(in 177 reviews)

Ratings by Demographics

Want more options?

This rating reflects the overall rating of Dillard's and is not affected by filters.

Verify your email to use filters. Having problems? Resend email

Found 7,242 of over 7K reviews

Updated Nov 30, 2023

    1. 5.0
      Nov 30, 2023
      Sales Associate
      Former Employee, more than 1 year
      Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay and meeting people in the store and community.

      Cons

      Standing and too many vendors in your way of making sales and very pushy.

      1. 5.0
        Nov 27, 2023
        Inside Sales Representative
        Former Employee
        Scottsdale, AZ
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Great place to work !

        Cons

        On your feet all day

      2. Join the Dillard's team
        See Our Latest Jobs
        1. 5.0
          Nov 22, 2023
          Assistant Store Manager
          Current Employee, more than 8 years
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Great benefits, overall positive culture, consistent challenges with rewarding benefits.

          Cons

          No bonus structure in this position

          1. 5.0
            Nov 21, 2023
            Account Mannager
            Current Employee
            Los Angeles, CA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Everything is good to working with it

            Cons

            No food no water no everythings

            1. 5.0
              Nov 21, 2023
              Beauty Advisor
              Current Employee, more than 1 year
              Little Rock, AR
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Fun work environment, pay, great management

              Cons

              There honestly aren’t any for me

              1. 5.0
                Nov 16, 2023
                Sales Associate
                Former Employee
                Scottsdale, AZ
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Very friendly and fun environment.

                Cons

                Slow during the summer months.

                1
                1. 5.0
                  Nov 13, 2023
                  Sales Associate
                  Current Employee
                  Tampa, FL
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  The employees are amazing, team work environment, many charity events

                  Cons

                  A lot of pressure to meet event sales goals

                  1. 5.0
                    Nov 12, 2023
                    Sales Associate
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Good atmosphere to work in.

                    Cons

                    No commission for sales associates in clothing departments

                    1. 5.0
                      Nov 6, 2023
                      A Store Secretary
                      Former Employee, less than 1 year
                      Sarasota, FL
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Great pay and benefits. Easy place

                      Cons

                      I don’t remember much from working there

                      1. 5.0
                        Nov 6, 2023
                        Working Student
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Several opportunities available at this position

                        Cons

                        To many questions for a student

                      Viewing 1 - 10 of 7,242 Reviews
                      </>Embed

                      Dillard's Reviews FAQs

                      Dillard's has an overall rating of 3.2 out of 5, based on over 7,351 reviews left anonymously by employees. 44% of employees would recommend working at Dillard's to a friend and 40% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Dillard's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dillard's. This rating has improved by 1% over the last 12 months.

                      44% of Dillard's employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Dillard's 2.5 out of 5 for work life balance, 2.7 for culture and values and 3.1 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Dillard's to be career development, management, benefits and the cons to be culture .

                      Popular Careers with Dillard's Job Seekers

                      JobsSalariesInterviews

                      Want the inside scoop on your own company?

                      Join your Company Bowl™ for anonymous work chats.

                      Popular Conversations

                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      RFP Coordinator

                      I have a 5 year gap in my work history due to an illness. How do I explain this? I can't lie, SSD is on my background check as a previous employer. I am on it and looking to re-enter the job market and get off of it, but I understand it is a reason for employers to pause in hiring me.

                      1
                      0 Comments

                      Senior Associate

                      How do you interview for a position when you are under-qualified based on seniority but not based on skills? I currently serve as a senior associate for a reputable consulting firm, and I have an interview for an associate director position. However, I am just shy of the minimum YOE requirement included on the job application and relatively young (though I meet all of the other requirements). Any advice on convincing the hiring manager I am ready for a mid-level role?

                      3
                      0 Comments

                      EY

                      Had 4 behavioral interviews for a position last week. Last Friday (which was the last of the four interviews), the interviewer spent most of the interview selling me on the job and didn't ask me any questions. She ended the interview by saying she thinks I am confident and would be a great fit for the role. I took this as a good sign but giving it's 2023 you never truly know. Has anyone ever had an interviewer do something similar and not gotten the job?

                      3
                      5 Comments

                      Glassdoor has 7,351 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.