Dillard's Reviews
44% would recommend to a friend
(7244 total reviews)
Bill Dillard II
55% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Pay is good and job is really rewarding g when you make connections with client!" (in 1091 reviews)
- "And Great people that work with your school schedule for those that are part time." (in 259 reviews)
- "Great coworkers if you know how to handle your self under pressure and learn to set aside sales from friendship." (in 181 reviews)
- "There are good benefits with 401k health benefits and a 25 per cent discount in the store." (in 173 reviews)
- "Employees slack in the back to sell because they're on commission and managers don't enforce daily duties" (in 314 reviews)
- "long hours once you are not hourly...work 50 to 60 but get paid for a 40 hour week" (in 200 reviews)
Ratings by Demographics
This rating reflects the overall rating of Dillard's and is not affected by filters.
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Found 7,244 of over 7K reviews
Updated Dec 1, 2023
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- 4.0Dec 1, 2023Sales AssociateFormer Employee, more than 1 yearWichita, KS
Pros
Good pay, good management. Not bad for retail
Cons
It's retail. Customers, slow promotions, etc.
- 5.0Nov 30, 2023Sales AssociateFormer Employee, more than 1 yearLone Tree, CO
Pros
easy sales position. fair workers
Cons
no training you just learn as you go
- 1.0Nov 30, 2023Dock AssociateFormer Employee
Pros
Almost none, just that the job is easy
Cons
Schedule is changed often without notice, management will lie to you about issues, and the HR dept will listen to you, then act like nothing happened.
- 5.0Nov 30, 2023Sales AssociateFormer Employee, more than 1 yearJacksonville, FL
Pros
Pay and meeting people in the store and community.
Cons
Standing and too many vendors in your way of making sales and very pushy.
- 1.0Nov 29, 2023ITFormer Employee, more than 1 yearLittle Rock, AR
Pros
The Bistro is nice but that's it
Cons
Everything. Management will lie to fire you. Leadership does not support their people it's all about throwing someone under the bus even if you aren't honest. They will blatantly treat you unfairly and disrespectfully in front of an entire department with no shame or hesitation. If you want to be cussed and belittled and almost to the point of harassment then this company is for you. There is absolutely no accountability for leadership and it's all politics in the buddy system as most of them are not even qualified to work in the industry. Most of the people there have only worked at Dillard's their entire lifetime and have built a system of untouchable veterans that are allowed to break all policies without anyone blinking an eye. If someone knew were to follow their teams behaviors they would be immediately fired because policies are not policies unless they are needed to reprimand someone. They choose when these things apply and they only apply if you have rubbed one of the long-term management Personnel the wrong way. Being a victim of slander, discrimination, verbal abuse, public humiliation, bullying, medical discrimination and retaliation is never a good thing. When you spend years doing that and are fired for things that your other teammates are not fired for and are not against policy and we're not a problem previously for you is embarrassing. But the gossip and intentional harassment should be illegal. Don't count on any support from management. Don't count on fairness. Only work here if you have to have a job and then leave as soon as possible before it ruins you and you don't even want to work in the field anymore. That's the nicest thing I can say.
- 4.0Nov 29, 2023Sales AssociateCurrent EmployeeJacksonville, FL
Pros
High pay for what is required of you (Sales per hour)
Cons
Can be competitive depending on your department
- 3.0Nov 29, 2023ASM (Area Sales Manager)Current Employee, more than 3 yearsHouston, TX
Pros
-Promote from within -Promoted me twice within 3 months
Cons
-Sales/credit quotas (not unattainable but they're always down your throat with it) -Salaried managers are there ALL. THE. TIME. -Lack of communication from upper management results in you doing more work in the store (floor moves that they don't agree on, etc. etc.)
- 3.0Nov 27, 2023Sales AssociateFormer Employee, more than 1 year
Pros
Pay Co workers Discount Hours Location
Cons
Lots of standing Pushing sales Area sales
- 5.0Nov 27, 2023Inside Sales RepresentativeFormer EmployeeScottsdale, AZ
Pros
Great place to work !
Cons
On your feet all day
- 1.0Nov 27, 2023Fashion ConsultantCurrent Employee, more than 3 yearsOgden, UT
Pros
Nothing really, just a company that doesn't treat their employees fairly.
Cons
Management doesn't care about employees. Pay is unfair You don't get rewarded for good work ethic or for keeping your sales up. You have to train others who make more money than you. New employees will make more money than you, even if you are doing everything right. The sph system used for determining pay is faulty. Even if you have years of experience and make your sales goal for two years in a row, you will still make less money than brand new employees with no experience. Benefits are bad. Hours are even worse. My store manager is the worst manager I've ever known, and I have known some horrendous managers. Only apply here if you want to be treated like a worthless human and want to be discriminated against.
Dillard's Reviews FAQs
Dillard's has an overall rating of 3.2 out of 5, based on over 7,353 reviews left anonymously by employees. 44% of employees would recommend working at Dillard's to a friend and 40% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
44% of Dillard's employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Dillard's 2.5 out of 5 for work life balance, 2.7 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Dillard's to be career development, management, benefits and the cons to be culture .
